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Partnering with Apple on BYOD and Great User Experience

Mobility extends beyond devices. Yet, having the right devices and choice of devices allows us to work the way we’d like. In fact, Cisco is one of the world’s largest enterprise users of Apple products. Employees have purchased 33,000 iPhones and 16,000 iPads as part of Cisco’s BYOD program, and almost half of our regular employees are using Macs.

Recently Cisco’s Sheila Jordan, Senior Vice President of Communication and Collaboration IT spoke with Apple about BYOD, as part of Apple’s Tech Talk series. Here she and Brett Belding, Senior Manager, Cisco IT, discussed what’s behind Apple’s popularity at Cisco. They also address what enterprises like Cisco can emulate  what Apple has created for consumers in terms of user experience and bring that into today’s mobile enterprise.

Check out Sheila’s blog “Partnering with Apple on BYOD and Great User Experience” where she discusses the Apple Tech Talk and Cisco’s mobile and collaboration strategy.

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Enterprise Apps: The Next Wave in Mobile Transactions

Earlier this year, I was having a business dinner with an important client in London when I received an IM on my iPhone. The message was from a Cisco colleague, and it said, “I need you to approve a purchase order. Right now.”

So I stepped away from the table, launched an app on my iPhone, read the purchase order, and clicked “approve.” Then I returned to my seat and went back to our dinner without missing a beat. The whole process took maybe two minutes.

Just a few years ago, this transaction would have required a laptop tethered to the network in a hotel or office, and it would have completely disrupted the dinner.  This pace of change, leveraging mobility solutions, across IT is unprecedented.

Why are so many businesses turning to mobile enterprise apps? According to Gartner, more than 25 percent of enterprises will have an app store by 2017. Mobile apps are making the promise of BYOD a reality. People love their apps and the highly personalized experience they deliver. By bringing their own devices to work, people can enjoy their work more, use the devices they choose, and do their jobs better and faster—from anywhere. According to Cisco’s latest study, the Financial Impact of BYOD, they can also be more innovative and productive.  At Cisco we firmly believe that work is a thing you do, not a place you go.  Read More »

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What are the priority enterprise collab apps to move to the cloud?

As a follow up to a recent post, “Lessons about cloud from Enterprise Connect,” which discusses the merits of moving to cloud-based collaboration solutions, I wanted to dig a little deeper into which collaboration applications should be a priority for your move from premise-based to cloud-based solutions.

While we at Cisco certainly realize that cloud-based collaboration solutions are not a “one size fits all” deployment, we’ve outlined our suggested priorities as you work to migrate your collaboration technology to the cloud.

In order to maximize the return on your collaboration investment I’d first suggest going with a robust instant messaging (IM) and presence solution in order to collaborate more effectively with colleagues, partners, and customers. Cisco’s answer is Cisco Jabber a unified communications platform that in addition to IM and presence includes voice, video, desktop sharing and conferencing. With Jabber available from a wealth of mobile and fixed endpoints (from iPhone to Android, to the iPad and to both Windows and Mac) having this application migrated to your organization’s cloud allows you to work from any workspace, on any device, giving you the opportunity to communicate from truly anywhere.

Next, I’d suggest incorporating a web / video conferencing solution in order to stay engaged with colleagues, customers and partners from afar in the current mobile workplace ecosystem, which is not showing signs of slowing down. Cisco WebEx® Conferencing increases productivity and accelerates results with the ability to meet anytime, anywhere, in a compelling and cost-effective package.

Read More »

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