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Welcome René Pluis to the Cisco Energy Blog

Please join me in welcoming René Pluis to the Cisco Energy Blog. René is a member of my global energy team and has vast experience of Cisco architectures and technologies and how they can be applied to our customer’s business and technical challenges to create positive business outcomes.

Rene Pluis

Rene Pluis

René has been working in the industrial network domain for several years now.  His focus has been on enabling business imperatives through the deployment of communication networks, connectivity and collaboration.

His main focus is the Oil & Gas Industry, both onshore as well as offshore. Deployment of wireless technologies to connect sensors (IoT – Internet of Things) and enabling mobile wireless clients (track & trace) in hazardous areas and pipeline operations are just two of his focus areas in this industrial network domain. He is also very familiar with other areas of the energy industry such as utilities and energy management.

He combines both a technology and a business view on the solutions at hand. He has spoken at several events and conferences and is considered a consultative subject matter expert by many industry and customer groups:

Please welcome René!

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Welcome Matt Morris to the Cisco Energy Industry Blog

matmorri

Matt Morris, Cisco Systems Inc.

Please join me in welcoming Matt Morris to the Energy Industry Blog.

Matt is the Global Solution Lead for Cisco’s Internet of Things (IOT) Solutions practice (Oil & Gas, Utilities, Manufacturing, Transportation and Mining), where he leads the strategy, development and go to market of Cisco’s “big bets” and transformational solutions. This includes the Cisco Secure Ops Solution, a solution that delivers critical infrastructure security as a managed service, along with household names in ICS Security.  His duties at Cisco include – leadership and governance; spearheading strategy, business and technology innovation; performing due diligence for strategic acquisitions; building/fostering new partnerships to scale the business. Matt also leads and participates in various special projects at Cisco.

Matt has spoken at, or appeared at, many events, conferences and shows as a Subject Matter Expert (SME) for Cisco in the areas of security and threat response :

Recently, Matt lead the launch of the Secure Ops Solution. This ground-breaking offering from Cisco provides for “Critical infrastructure security as-a-service” and uses a convenient service wrapper and attaches a set of service level agreements. Read about it here: Unveiling Cisco Collaborative Operations and Secure Ops Solutions. It supports cyber security risk management and compliance for industrial control environments. You can also read about how an oil company use of Secure Ops in Peter Granger’s blog: Cisco to Provide Secure Ops Solution to Royal Dutch Shell.

Prior to Cisco, Matt worked for Landis+Gyr (L+G), a prominent Smart Grid player. As Director of Product Management & Marketing, Matt’s responsibilities included portfolio management of L+G’s North American products and solutions, partnerships and alliances, portfolio and brand strategy, mergers & acquisitions, and complex deal negotiations. This included AMI, DA, HAN, and Cybersecurity solutions.

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Field Support for New Workers with Mobile video Collaboration – Wherever They Are

Holding onto “Tribal Knowledge”

Recent data from the Department of Energy (DOE) indicates that approximately 60% of electric utility workers will be eligible for retirement in the next five years. The impending loss of the most skilled and knowledgeable workers in the industry has put many utility companies on red alert.  This potential workforce crisis means that companies have just a few years to transfer what’s often referred to as, “Tribal Knowledge” from those retiring to those who will have to fill their shoes.

Many utility workers hold positions within their companies for nearly 30 years, so one can easily imagine the amount of intangible knowledge and varying experiences that each worker has. What companies really need is a way to tap into the experienced worker’s knowledge while traveling in the field.  Better yet, they would like to find a way to limit travel in the field; traveling hundreds of miles to analyze and solve problems poses its own set of risks, from driving hazards to on the job injuries. When something goes wrong on the grid, lives are at risk.

Challenges in the Field

Much of the information and knowledge needed by today’s utility worker is stored in a computer or in the cloud, and is not accessible in the field by the organization’s workers. Because of this, institutional knowledge and expertise decreases. Many companies today are purchasing collaboration solutions, including web meeting software, video and Internet-based phone systems. This package is intended to upgrade collaboration across business units, address the issues of lost tribal knowledge, increase workforce effectiveness and manage company priorities arising from their aging workforce. Challenges faced include a slow, sub-optimal rollout plan, forced by lower company revenues. Analysis points to automation of capture and storage of knowledge, utilities could take advantage of their expert employee’s skills and leverage their knowledge for less experienced workers in the field, thereby giving a good return on investment for early deployment of mobile collaboration.

There are three immediate problems to resolve: access to Tribal Knowledge, better utilization of experts for training, and improving safety for the mobile workforce traveling in the field.  Companies remind us on a regular basis that training a utility lineman can take 10 years or more – and the average age of the current power lineman workforce is 47-years-old.  Utilities are also focusing on retention of younger employees, who are generally more technologically savvy and who expect work access to tools they use outside the workplace, like smart phones and other wireless technologies.  In fact, new or younger workers prefer to work in an area with new technology. Mobile devices such as smart phones and ruggedized tablets can be especially useful in the field where workers can get access to advice from experts in real-time or even start a meeting – all to create increase access to institutional knowledge.

One component of Cisco’s solution is expert locator software. Employees such as line workers and technicians would have the ability to be connected anytime or anywhere via a five-product Enterprise Collaboration solution: Expert Locator, IP call control with video IP phones, web meeting (Webex), an immersive video solution (TelePresence) and ruggedized mobile video (Librestream Onsight).

New technology can change the way utilities conduct business

Workers would use mobile video in the field to show details of problems to experts throughout the company, senior workers could provide advice and support for repair of damaged equipment in the field without having to travel to the field. Experts can also quickly convene and escalate meetings to resolve a problem via the web and Telepresence. If a worker is on-site and there are challenges with a device, the worker can start a meeting, have the ability to share and give/get advice in real-time. Because of this, repair times go down while safety goes up.

How can Cisco help your organization support new collaboration and create a mobile workforce? Find out more by visiting our solutions page and share your thoughts in the comments section below.

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Welcome Cisco’s Donald Graham to The Cisco Energy Blog

Please welcome Donald Graham, Practice Advisor, Manufacturing & Energy Practice, Business Transformation Group to the Cisco Energy Blog.

dongraha

Donald Graham, Practice Advisor
Manufacturing & Energy Practice
Business Transformation Group

I am pleased to introduce Donald Graham, a Sr. Vertical Practice Advisor in Cisco’s Business Transformation Group, to the Cisco Energy Blog. I his role Donald is responsible for helping to catalyze and accelerate customer business impact from technology investment across the Utilities and Smart Grid Practice.   He draws upon 20 years of private and public sector experience where he assisted companies through development of technology transformation strategies.  His areas of expertise includes; Internet of Things (IoT), Smart Grid and Utilities, Security, Workforce enablement, Organization Transformation, and Business/IT Alignment.

Before joining Cisco Systems, Donald worked at IBM Global Services, where he assisted Fortune 500 clients, such as HSBC, Gore, New Zealand Diary and Citibank in developing global and business architectures for organizational transformation strategies.

He is a graduate of New Jersey Institute of Technology, BS, Industrial Engineering,a  Cisco Certified Internetwork Expert (CCIE), a member of IEEE Power and Energy Society and Marine Corps veteran.

He has presented on a wide range of Technology and Business events such as:

We look forward to his industry insights and thought leadership. Welcome Donald!

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Cisco and Partner Akili showing Best Practices for Oil and Gas at SAP Conference in Houston

Akili and Cisco at Conference

Cisco and Akili  feature their joint Oil & Gas Technology Solutions with SAP HANA running on Cisco’s Unified Computing System (UCS) at the Best Practices for Oil and Gas conference Sept. 16-19 in Houston, TX.

The Best Practices for Oil & Gas Conference is North America’s leading forum for upstream, midstream, downstream and oil field services professionals to collaborate across the value chain. You know Cisco’s top aim these days is Business Outcomes for our customers. The fourth annual event has a significant shift to a business focus and features first-hand knowledge on how business solutions that have been successfully implemented at oil and gas organizations across all industry segments.

T Boone PickensThe event will feature special guest speaker T. Boone Pickens, an oil and gas and American business legend, sharing his views on enhancing U.S. energy policies. It will also feature Cisco as one of the exhibitors and, working with Gold Sponsor and Cisco partner Akili, we’ll be talking about business solutions and how customers can gain competitive advantage while improving bottom line profitability and reducing costs.

Akili and Cisco’s exhibit will highlight their shared offerings of industry Best in Class Solutions for Upstream Oil and Gas including:

  • SAP ERP Solution for Upstream Oil and Gas
  • SAP BPC Solution for Integrated Financial and Operational Planning
  • Real-time business intelligence and predictive analysis across finance and operations
  • HANA Solutions built on flexible, converged infrastructure for rapid deployment, scalability and cost containment
  • Cisco UCS - the high performance,  scalable, cost-effective, SAP certified platform for exceptional in-memory compute

Akili bus value

We’re looking forward to seeing you there! For more information on Cisco in Oil and Gas please go to this link. For more about Cisco, Analytics and SAP, go to this link.

Best Practices for Oil & Gas will take place September 16-19, 2014, in Houston, TX. For more information and to register visit www.sap-oil-and-gas.com.

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