Hurricane season is upon us, and storms have already begun to harass the Gulf Coast with torrential rains and violent winds. The threat of such a storm doesn’t cross my mind as I sit in my cubicle in San Jose, enjoying the comforts of an air-conditioned office and a hot cup of coffee on my desk. But behind building J on Cisco’s San Jose campus, Rakesh Bharania and the Cisco Tactical Operations (TacOps) team are on 24/7 alert, ready to respond the moment an earthquake strikes or a tornado touches down anywhere in the world.
I had the privilege of visiting Rakesh and his team this week, getting a behind-the-scenes look at Cisco’s investment in using networking technology to help those in need when disaster hits.
After disaster strikes, the TacOps team can deploy within 72 hours – the most critical stage of a response. When a disaster cripples communications systems, the TacOps team can establish satellite-based communications so first responders, government agencies, and relief organizations can coordinate relief efforts and speed delivery of food, water, shelter, and medical care to those affected.