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The Value of a Trained & Certified Employee

We recently commissioned a research initiative to explore the value of certifications in the workplace and to better understand the ways that Cisco training aids employers and employees. The study, which was conducted by an independent research firm, was designed to measure employer perceptions of highly valued individuals in their organizations.

The study focused on both employee performance as well as company performance metrics. Employees who were Cisco certified were found to have increased speed and effectiveness in completing network-related IT projects, resolving technical problems and an ability to come up to speed rapidly during onboarding. When employers were asked to quantify the impact a Cisco certified professional had on the company, results showed a decrease in network support costs and downtime as well as the ability to increase project load and customer satisfaction.

Key findings from the study include:

  • Seventy-eight percent of network managers in the survey rated their Cisco certified staff as coming up to speed more than 20 percent faster.
  • More than half of the networking managers in the survey rated external customer satisfaction as being 30 percent or better as a result of Cisco certified staff.
  • Network managers in the survey believed that Cisco certified employees reduce network downtime by as much as 37 percent on average.

The research demonstrates that employers place significant value on Cisco certifications and training, with almost three-quarters agreeing that their Cisco certified employees are more knowledgeable and more valuable than their noncertified employees. The study validates what we knew all along: certifications deliver value with a wide variety of benefits for both employers and employees.

Find the full white paper here: http://www.cisco.com/go/hire

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Top 5 Learnings for Any Digital and Social Media Professional

It’s hard to believe that over eight years have passed since I started working with Cisco. Along the way, I learned so much from peers, the industry, and about myself. As I get ready to pursue a new adventure outside of Cisco, I wanted to share some key learnings I think may be helpful to other digital and social media professionals and give a shout out to a few people!

Top 5 Learnings for Digital and Social Media Professionals

Top 5 Learnings for Digital and Social Media Professionals

Top 5 Learnings for Any Digital and Social Media Professional

  • Carve out an individual online persona that is true to yourself and is relatable to the audience.
    • We all have expertise to offer in our roles and throughout the socialsphere. Share this knowledge and make an impact in a collaborative way. It may take time, so patience is a must. Look for ways to share and interact with others, where ever its most comfortable for you. (I personally find LinkedIn, Twitter, blogging, and Pinterest to help me create and develop these relationships.) Read More »

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2014 Digital and Social Media Trends Twitter Chat Recap

#Ciscosmt November 21st Twitter Chat

#Ciscosmt November 21st Twitter Chat

Thank you to everyone that participated in the Let’s Chat! #Ciscosmt Series 2014 Digital and Social Media Trends Twitter chat. What a lively discussion and a special thanks to our guest Molly McHugh (@iammollymchugh), Web and Social Section Editor at @DigitalTrends. She really helped outline trends we should watch out for in several key areas from the way we use social media channels to impact of big data.

Check out this transcript and let us know your viewpoints for 2014 digital and social media trends! And stay tuned for more 2014 #Ciscosmt activity details by following the Cisco Digital and Social blog and the #Ciscosmt hashtag!

Let’s Chat! #Ciscosmt Series: Engaging Employees in Social Media Twitter Chat Transcript Read More »

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STEM Education Must be a Hands-on Approach

Science, technology, engineering and math (STEM) fields are critical to innovation and the continued development of the U.S. economy. However, trends are showing that while there are and will continue to be plenty of jobs in these fields, many students are unprepared or lack the desire necessary for employers of the future to fill these jobs effectively.

In order to get more students interested in STEM, it is imperative that they learn through hands-on training, mentoring and demonstrations early in their education. In her latest blog, Amanda Williams, Community Relations Manager at Cisco, describes the importance of getting students physically involved in STEM to spark an interest for the future. Through the launch of the Cisco US2020 STEM mentoring initiative, Cisco employees are able work with students from various schools around the U.S. The students participate in activities such as robot building, engineering demos of circuit building, 3D printing, and pedal-a-watt to make a phone ring. Through this program, we are able to get students excited about the opportunities to learn more about STEM fields.us2020

While we still have a long road ahead of us when it comes to preparing and inspiring a future generation of STEM innovators, it’s encouraging to see students enjoying the learning process this new initiative provides. Read More »

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Exploring 2014 Digital and Social Media Trends

#Ciscosmt November 21st Twitter Chat

#Ciscosmt November 21st Twitter Chat

It’s hard to believe another calendar year is coming to an end less than 2 months. I’m amazed at the pace of which digital and social media continue to evolve and get excited when I think of what 2014 might bring in the way of further surprises.

As we continue to plan for the coming year and look for ways to continue growing the Cisco Social Media Training and Enablement program, I’ve been researching various 2014 digital and social media trends. From the “Top 7 Social Media Marketing Trends That will Dominate 2014” (from @Forbes) to the “6 Social Media Trends That will Impact You in 2014” (from @B2Community), there is a lot of speculation to weed through. Read More »

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