Communities and countries of all sizes are in motion toward a digital future…and if not, they risk being left behind. This then begs the question, what does ‘digitize’ really mean? Certainly, there’s no instruction manual for the task. The roadmap features some identifiable landmarks—flagged by early pioneers—but there is still plenty of unchartered territory. In fact to navigate this rapidly changing landscape, we definitely have our work cut out for us, both in the developed and emerging parts of the world.
We frequently talk about all things becoming connected, but in reality, the majority of the global inhabitants are still faced with little to no Internet access, a disturbing fact when you consider the socio-economic benefits that technology affords. The digital divide is real. Despite the proliferation and rapid advancement of technology, many just are not receiving the benefits of the changes made in ICT.
However, an important tool in shedding light on the digital puzzle is the sharing of success stories and best practices. Sharing of experiences and expertise can open the discussion on how digital government can and should evolve. Using the power of the global community, the ever-increasing propagation of technology can begin to help digital countries develop faster and more efficiently through sharing and learning. And by bringing to light the stories of transformation, large and small, around the globe we hope to offer guidance and leadership to those embarked on the journey or planning a trip soon.
Where in the world is the digital citizen?
So how exactly do you separate fact from fiction and who is just presenting smoke and mirrors? Since the discussions concerning the digital shift began, there have been a number of myths and promises. With the growing numbers of examples to draw from, we are now in a much better position to assess the possible processes of digitization in a more realistic manner. And based on the experiences of the early-adopters, we can begin suggesting the steps that governments can take and/or avoid in planning their digital country strategy.
This week, our digital citizen is a jet setter. Think Carmen Sandiego circa 1990. First stop, the United Kingdom. The country is in its second phase of digitization planning, which includes efforts such as public sector development, accelerated cybersecurity innovation, and public-private initiatives like the British Innovation Gateway (BIG). Strategic investment to accelerate existing government goals for driving economic growth through high-tech innovation is helping the UK to becoming one of the top digitized countries in the world.
A quick trip over to the continent and our citizen is making the next stop in France. Drawing on a dynamic start-up culture, the reform-driven country plans to extract value from its efforts to enhance security, increase productivity, create jobs, and improve citizens’ lives through digitization. The Cisco Networking Academy program plans to open 1,500 additional academies and train upwards of 200,000 students in France, giving the French workforce the skills needed to accelerate the country’s digitization process. Not only is France expected to gain a GDP boost from 1-2 percent, this transformation will contribute to France’s overall global competitiveness by supporting job growth, education, cybersecurity, innovation and entrepreneurial initiatives.
We’re off again and on to India, where Smart City Bangalore is a prime example of a bottom-up digital country strategy, starting at the smart city level. Electronics City, in a newly developed area of Bangalore, is meant to be a model for smart cities, not just in India, but also around the world. Our citizen learns that for this, and for the 90+ other smart cities planned for India under the new government’s plan, its leaders are thinking about better ways to deliver citizen services and foster education initiatives to nurture the next-generation workforce. India is working toward a scalable blueprint on how to continue to be relevant in the rapidly evolving global environment.
And finally, we arrive in Singapore. While visiting, our citizen enjoys ubiquitous Internet connectivity—Singapore’s government has so far connected almost 99 percent of its residents to an ultra-high-speed network. Our citizen also can’t help but notice that Singapore is a bustling, world-class hub for modern business, enabled by the push for high technology adoption and by allowing innovation to flourish. In this year’s Global Information Technology Report, Singapore takes the top rank of the world’s most tech-savvy nations, recognizing the government’s successful promotion of innovative ICT and of providing online services to its citizens.
Well, we’re now approaching 2016, and while we might not have quite ended the traffic jam conundrum, the future of digital transformation in government is here and continues to build momentum. The answer is not a simple one, or a simple fix for technology alone. It is clear that digital transformation, at any level, will not happen overnight. However, it can be said that the future of digital success will rely on high collaboration and best practice sharing. Because amidst all the disruptive change that is due to come our way, governments must recognize they are not necessarily alone. Do’s and don’ts can and should be widely shared to point others on their digital journeys toward success.
Stay tuned for next Wednesday’s post to discover more information about cybersecurity and staying safe online in honor of #CyberAware month. And be sure to check back each week as we explore new themes, challenges and observations.
Additionally, you can click here and register now to get your questions answered on how to become the next digital community.
Finally, we invite you to be a part of the conversation by using the hashtag #WednesdayWalkabout and by following @CiscoGovt on Twitter. For more information and additional examples, visit our Smart+Connected Communities page and our Government page on Cisco.com. Enjoy the Wednesday walkabout!
…We lived in a world where each and every child has equal access to a quality education…
…A place where all students can learn new and innovative skills, setting them up for success, even in this ever-changing world that we live in today…
With the amazing technological advancements that have happened in what seems like the blink of an eye, shouldn’t you ask yourself ‘why not’ rather than ‘what if’?
We’re now faced with an unprecedented wealth of data, and the exponential growth in the development of new knowledge is challenging institutions to rethink teaching and learning on a massive scale. The global population is booming, and there is a need to reach each student and prepare the next generation for an increasingly complex and competitive work environment.
The digital era and the Internet of Everything are already radically changing the way most of us live our lives. Technology is allowing us to take a fresh look at the challenges that we face and opening our eyes anew. Whether it’s ensuring access to education in the most remote corners of the globe or using technology to complement traditional learning in fun and creative ways, a digital classroom experience is helping to ensure that students all around the world can truly learn without limits.
Today’s new technology trends, particularly those around digitization and the Internet of Everything, present education with an unprecedented amplifier. We now have the capacity to share knowledge to an exponentially larger number of people than ever before.
Literacy and the quest for knowledge are basic human rights that are currently unequally distributed among the world’s population. Despite global efforts, access to basic schooling and life-long learning is still far from a reality for many in today’s environment. And a lack of foundational education hinders economic prosperity, perpetuating levels of poverty in the world’s poorest societies. However, the digital age is shining new hope. Technology advancements offer significant opportunities to improve access to learning and opportunities to address the learning disparities in underserved populations, encouraging the movement toward wider education equity. Not only is technology closing the knowledge gap, but it is also providing new and innovative ways to teach and to learn. In complementing traditional methods, technology can truly be a value-add on how you provide and absorb knowledge.
All Those in Favor of Learning Say ‘Aye’
Last week, we met brave ten-year-old Thorben, who is battling cancer. The Internet of Everything is connecting Thorben to his classmates in a way that is as close as possible to being there in person. For Thorben and many UKE Hamburg patients, digital technologies are creating a quality of life and reducing the feelings of isolation from normal life prior to their diagnoses.
This week, our digital citizen, like Thorben, is a child in pursuit of connecting with teachers and platforms for learning. Education is the foundation of any modern society; and in today’s post, we’ll explore how digital learning is an evolutionary step in education.
For our citizen, like many around the world, conventional classrooms can be prohibitively expensive, both to build and to attend. However, open access to improved technology is changing that and allowing for learning to be undertaken from anywhere at anytime. India’s Amrita University experienced similar challenges in educating those in remote locations. To address this, the University staff conducted both online and onsite courses, walking attendees through the same lesson plan as if the physical and digital worlds had merged into one.
Skip forward a few years and our digital citizen is struggling with balancing a job and finishing a university education. However, like in what San Jose State University (SJSU) is calling the “next-generation classroom”, many learning institutions are removing the need to attend a course in person, eliminating travel time and costs. Immersive video lecture systems allow universities like SJSU educators to exchange teaching opportunities with students and visiting lecturers around the world within the classroom. Participants can see and hear one another, and participate live in the education process regardless of location.
So what about ingenious ways of educating young minds? Our digital citizen, like so many young people, is looking for new and exciting ways to learn. Schools, like Camberwell Girls Grammar in Australia, are taking advantage of the digital movement and creating an environment for students to thrive by teaching them new skills of creativity, collaboration, and how to be innovative in their approach to learning.
Speaking of those new and innovative skills, our citizen is on the career hunt and the need for Information and Communications Technology (ICT) professionals is rapidly increasing. Workforce training programs are helping to provide unparalleled economic and societal contributions to communities and countries by having a more skilled and entrepreneurial workforce. Like Cisco’s Network Academy, which provides critical ICT education to more than 1 million students a year throughout the world – using that very technology to deliver the curriculum content.
The digital era is propelling us into a world where learning is embedded into daily life and no longer associated with traditional classrooms and school buildings. And education is on the move. The traditional model of knowledge-transfer is adapting to a collaborative, self-directed, engaging, and even customizable method that is helping to prepare students to succeed in today’s learning society.
Stay tuned for next Wednesday’s post. And be sure to check back each week as we explore new themes, challenges and observations.
Additionally, you can click here and register now to get your questions answered on how to become the next digital community.
Economic development is out and new economic competitiveness is in and the basis of government process is evolving. The old model no longer works as technology is fundamentally changing the way human beings go to work. Today’s technology can deliver a far greater impact at a far lower cost than ever before, and it’s not just a single trend (i.e., broadband, virtualization, cloud computing).
However, governments often make the mistake of evaluating technology based on the sticker price rather than diving further into the full lifecycle of systems to understand their true and lasting impact; I like to call this the Total Economic Impact (TEI).
A new whitepaper, “Economic Game Changer: Powering the Next Generation Government,” and published by the Center for Digital Government, dives into the importance for governments to consider the TEI rather than ROI. Read More »