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What is a Mobile Device Anymore?

It used to be easy—mobile devices were brick-like devices that we carried with us to make phone calls.  Not anymore. Now we have smartphones, tablets, eReaders, and other devices that we bring everywhere and can’t seem to live without. No longer are we using them just for phone calls. In fact, they are now mobile computers, books, entertainment stations, game consoles, and social tools, in addition to our communications hubs. And, because Wi-Fi has become a prevalent way for many of these devices to connect to the Internet, they’re no longer strictly “mobile,” from a network perspective.

To learn more about what consumers are doing with their mobile devices, and how and where they are using them, the Cisco Internet Business Solutions Group (IBSG) recently conducted a survey of U.S. mobile users. Following are our top three findings related to mobile devices: Read More »

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BYOD: No Longer a Four-Letter Word to Enterprise IT Leaders?

Until now, it’s been assumed that enterprise IT leaders probably view the current BYOD (“Bring Your Own Device”) movement with about the same enthusiasm as a farmer awaiting the next locust invasion.

A recent survey from the Cisco Internet Business Solutions Group (IBSG), however, indicates that BYOD may no longer be a “four-letter word” in enterprise IT departments. In fact, the study of 600 U.S. enterprise IT leaders—all from companies of 1,000 or more employees—shows that, if anything, BYOD now has a predominantly positive reputation in U.S. enterprise IT circles. Read More »

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Not your normal CES wrap up: Beyond the devices

By now, I have seen about a dozen CES wrap ups, the first of which, ironically, came after just the first day.  Ultrabooks, lack of iPad killer, and the iPhone5 rumor mill seemed to dominate the discussion.  My experience after the last week in Las Vegas was “beyond the devices” and admittedly beyond the hype.  Over four days, Cisco held nearly 500 customer, press and analyst meetings, and after very extensive research (read:  polling a few of my teammates in the ever lengthy elevator lines), here is my top takeaways from CES 2012:

  • Show:  CES is now the single largest service provider show in North America.  There are a few others, but in terms of customer engagement, this is the biggest.  From Europe to Asia, South America and Australia, an incredible array of SPs are there.  Forget the show’s name Read More »

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The Power of Now

“I believe that the future is something that must be achieved and not predicted.”

I love that quote—something I came across in a recent Forbes article, which is credited to Don Tapscott, author of Wikinomics.

There’s a lot of talk right now about cloud computing, proliferation of devices and Bring Your Own Device (BYOD). And when you look at the big picture, it’s clear that there are two things we need to acknowledge:

  1. Employees want the freedom to work anywhere, anytime, with any device; and
  2. IT needs to rethink the infrastructure to allow for the seamless and secure work experience that actually lets us work and collaborate across distances, and in ways that seem like we’re ‘right there.’

GigaOm recently reported on a talk by Gary Swart of oDesk that focused on remote work. Referring to ‘Work 3.0,’ Swart described it as “access to the best people no matter where they are in the world,” and the “ability to work with those people as if they’re in the room with you.”

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Devices, Devices, Everywhere [INFOGRAPHIC]

Imagine a world where the number of mobile-connected devices nearly equals the number of people on the planet. It’s closer than you might think, with one forecast calling for 7.1 billion devices accessing the mobile network the by 2015.  It’s not just the mobile network that’s growing.  When you also consider other things (PCs, laptops, tablets, etc.) connecting to the Internet, forecasts jump to 25 billion that same year and to 50 billion by 2020.  This kind of growth will put a tremendous load on networks globally.  But there’s more to it than that. What we really need to prepare for, aside from the sheer number of interactions, is the quality of those interactions.

Why? Let’s take a closer look. The network has to support everyone in the ecosystem, from the enterprise itself to employees and customers. When people go online, they want to use their preferred devices to get there, and they want to share information with anyone, anywhere, and at any time. And, of course, it all needs to happen securely, reliably, and seamlessly.

Having the right infrastructure in place lets IT departments meet all these requirements. They can do more than just keep pace with the number of devices accessing the network — they can deliver better interactions with higher levels of security and reliability. They can address the changing dynamics between employees, the enterprise, and their customers, to meet evolving expectations.


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