Trends like pervasive video and cloud computing are inherently changing the way we collaborate. Increasingly, organizations are looking for ways to enable rich interactions amongst employees, partners and customers.
To address this need, Cisco recently announced the Cisco Desktop Collaborate Experience DX650, an Android based phone that delivers traditional voice functionality, high-definition 1080p video, and many features commonly associated with today’s smartphones straight to the desktop. This new next-generation Cisco IP phone extends the possibilities of desktop collaboration and delivers a reliable and high-quality audio and visual experience.
Snorre Kjesbu, vice president of Cisco Collaboration Endpoints Technology, recently took time out at Enterprise Connect to discuss the DX650. Read his post to hear more on Cisco’s newest endpoint, including what Snorre’s favorite feature is! A New Paradigm for Desktop Collaboration.
Today’s workplace is radically different from ten or even five years ago. Work has changed. The way people work has changed, and technology needs to be in synch with these changes. In the office, people still want access to traditional conveniences, including a desk phone. They also want access to high quality video from the desktop, and, some want to use many of the capabilities they use every day on their smart phones. It’s the whole “consumerization of IT” in action.
At Enterprise Connect 2013 this week, Cisco is debuting our latest addition to the enterprise desktop: the DX650. The DX650, orderable globally today, is an Android based phone that delivers traditional voice functionality, high-definition 1080p video, and many features commonly associated with today’s smartphones straight to the desktop.
And, on top of the Android operating system, we’ve added Cisco software, which provides better security, quality of service, manageability and higher fidelity audio and video. In short, this new disruptive technology is doing for the desk phone what smartphones did for mobile devices. Imagine – a smartphone experience for the desktop where users will never have to worry about battery life or dropped calls.
New capabilities include:
High quality video: In addition to extending the 1080p high quality video experience to the desktop, users can also dial directly into a TelePresence meeting or connect to any standards-based video endpoint from the device.
Smartphone capabilities at the desktop: The phone has many “smart” features or attributes, including a familiar Android user interface, instant access to critical applications and the ability to create multiple unique user profiles. Each profile can easily integrate with the user’s email and calendar as well as a full directory of contacts and speed dials. Applications such as Cisco Jabber, WebEx, and AnyConnect come preloaded on the phone.
Cloud-readiness: This new phone enables users to access on-premises or cloud-based applications. Given that this is a fully compatible Android device (Compatibility Test Suite certified), users can now access enterprise applications such as customer service portals or CRM solutions from the DX650’s built in browser. Or, they can view content and share video with colleagues through cloud collaboration applications such as Cisco WebEx, available natively on the phone or through the Google Play store.
Teleworking: We’ve also ensured that the DX650 supports multiple connectivity options. The DX650 can connect to the network wired or wirelessly. It also has a built in VPN client so remote users, working from home or in branch locations, can access their enterprise applications as needed.
Are you making last minute plans for VMworld? Filling out your agenda, and realizing there just isn’t enough time to take it all in? This year like last, will be packed with valuable sessions, labs, keynotes, and the like, but before we get to the shenanigans taking place there, let me share something hot off the presses.
Just this week, we posted a brand new study, conducted by Cisco’s Customer Business Transformation Team, sharing their analyses of two customers who’ve deployed the Cisco Virtualization Experience Infrastructure (VXI) Smart Solution. More specifically, they looked at the savings associated with the migration of user workspace (traditional desktop along with a traditional TDM phone) to a fully virtualized workspace delivered via Cisco VXC endpoints (phone replaced with VXC 6215 delivering unified voice, video and virtual desktop), underpinned by Cisco Unified Data Center.
The tangible impacts are progressively revealed in incremental stages of implementation as customers go from:
Incremental Savings Derived from Implementing VXI at Various Stages
A big contributor to the cost savings is not just the evolution of the telephony and video solution, but also the underlying data center infrastructure leveraging Cisco Unified Data Center, built on Cisco Unified Computing System.
I was going to paste a nice graphic from the analysis here, but that would be a spoiler, and I’m so not about spoiling stuff, so download the full document >> here <<
Now onto the shenanigans, I mean, VMworld…
If you’re exploring desktop virtualization, and more closely thinking about specific use cases you’re trying to address, like mobile power users, or business process outsourcing, this year’s event will be especially valuable to your organization.
Cisco and VMware have teamed up to deliver an holistic solution approach for organizations seeking to better empower mobile users to become truly untethered from the confines of their brick and mortar office. These users are not solely defined by the need to access apps and data on a myriad of device options, but on the ability to collaborate with peers, partners, and customers, using enterprise-grade real-time communications media. I blogged about it here. Similarly we’ve plowed considerable focus into the use case of Business Process Outsourcing (BPO), one which bears increasing relevancy as businesses seek to leverage a global talent pool to handle functions like customer service, tech support, payroll, etc. These environments depend on an extensive WAN infrastructure and uncompromised collaboration and communications, delivered securely.
So, what’s being served up at VMworld this year, from VMware and Cisco that will help you navigate these opportunities? Here’s what:
Are you going to the Steve Herrod keynote? I can’t reveal details here, but if you’re not familiar with the Cisco UCS ExpressSolution for virtual desktops and simplified branch office infrastructure, you don’t want to miss this! Not only that, but our own TechWise TV Guys (Jimmy Ray Purser and Robb Boyd) will be there, and to call it entertaining would be an understatement! FYI – there’s a specially prepared music video involved, way better than Carly Rae Jepsen, so please vote for them!
All week long!
Visit Cisco at Booth 1213 – why you ask? Well like last year I’m sure we’ll be in excellent proximity to the afternoon drinks/food reception, but besides that:
See the Business Process Desktop and Mobile Secure Desktop with VMware View, built on Cisco VXI, in action!
Learn about how Cisco Unified Data Center delivers a simplified, more scalable solution with consistent performance, for virtual desktop workloads
Attend our theater presentations on Cisco VXI, as well as our Ask-the-Experts whiteboarding area where you can fire-off your questions (of course with drinks and food from the reception in hand).
If you’re going to be at VMworld, definitely stop by and say hi. (If not, it will likely be a very quiet, productive week at the office for you – so it’s a win-win either way I guess)
Have you ever sat in on a TelePresence meeting? It really makes you think about how technology can make distance disappear, and bring together people across a wide geography for the purpose of collaborating and sharing ideas. Such is the case with the National Townhall on Desktop Virtualization I participated in recently, along with VMware.
Seven industry experts from seven US cities, discussing the impact or key learnings of implementing desktop virtualization in government, healthcare and education. I was joined by my colleague Chris Westphal of VMware, and our panelists, bringing firsthand experiences of their journey to desktop virtualization. If you want to attend the interactive webcast of this event, please click here – I think you’ll find it incrementally valuable if you’re on the verge of a pilot, proof of concept or just researching your options.
This experience reminded me of something important regarding the transformation of the user desktop as we know it. Immersive business video is increasingly becoming a modality of enterprise collaboration that workers will depend on to be productive. Consider the fact that ten people had meaningful discourse in this session, without any of them having to board a plane. IP telephony is the same – we can’t imagine a day without access to our phone. So when we talk about using virtual desktops making people more productive, and making business more agile, it makes total sense that we expect by extension of that premise, voice, video and virtual desktops to converge in a single workspace that’s accessible on any device, anywhere. We depend on all of these modalities to be effective, not just one.