There’s a nice article by Web analysts SiteIQ this month about Cisco.com search, with the flattering headline “Cisco aces search again…” The post points out how we do little things like how we:
1. Link to Google for more search, in case you didn’t find what you were looking for, or if you want a second opinion…
2. Collect the highest-value links at the top of a page…
3. Offer search directly from our megamenus….
It’s an interesting short article worth a read. Enjoy!
Tags: design, search, user experience, userexperience
We live in amazing times, ask anyone who ever had to look up a phone number in a phone book. In the past this was the only way you could find the number to your favorite restaurant if you wanted to make a reservation. Today, all we need to do is reach into our pocket or purse and grab our mobile device, open an application and in a few seconds (not minutes) we have the phone number. Not only that, but we can see the menu and make a reservation right from the device. Over time we have become dependent on carrying the world (both personal and professional) in our pocket. With mobility, we are always on, always connected: nothing—whether it’s your team’s latest score or that email from a vendor you need to send to your boss—is more than a quick search away.
What once seemed unfathomable, this way of always being connected is now commonplace. However, as the application developers sit and think of the next killer app, the IT team has to make sure the network can not only support this new app, but also assure the performance meets the higher and higher demands of new apps. This requires the network to be more application-aware. And the reality is that more applications that require higher network performance are coming at a faster rate. Add to it new devices that use these applications are becoming accessible to everyone. On top of that, the people that use these applications and devices are becoming more demanding in terms of reliability and experience. So what is an IT person to do?
“We were ahead of the times,” says Joseph Tufano, VP and CIO of St. John’s University. “But times have changed. You see it everywhere: for example, if you go to a basketball game on campus, and there’s a timeout, everybody is using their mobile devices.”
IT is always working to increase the wireless performance of the network. However, as more bandwidth becomes available, users increase their usage and consume that bandwidth. Read More »
Tags: #80211ac, 802.11, 802.11ac, access point, App, application, bandwidth, campus, data, data rate, density, design, device, environment, gigabit, healthcare, infrastructure, IT, mobile, mobility, network, performance, standard, wi-fi, wifi, wired, wireless
Cisco.com circa 1996.
(I will brace myself for the “bring it back!” comments. )
Tags: cisco.com, design, web experience
Data centers are undergoing a major transition to meet higher performance, scalability, and resiliency requirements with fewer resources, smaller footprint, and simplified designs. These rigorous requirements coupled with major data center trends, such as virtualization, data center consolidation and data growth, are putting a tremendous amount of strain on the existing infrastructure and adding complexity. MDS 9710 is designed to surpass these requirements without a forklift upgrade for the decade ahead.
MDS 9700 provides unprecedented
- Performance - 24 Tbps Switching capacity
- Reliability -- Redundancy for every critical component in the chassis including Fabric Card
- Flexibility -- Speed, Protocol, DC Architecture
In addition to these unique capabilities MDS 9710 provides the rich feature set and investment protection to customers.
In this series of blogs I plan to focus on design requirements of the next generation DC with MDS 9710. We will review one aspect of the DC design requirements in each. Let us look at performance today. A lot of customers how MDS 9710 delivers highest performance today. The performance that application delivers depend
Read More »
Tags: 16 Gigabit, 16Gb, 16Gb Fibre Channel, 9710, architecture, Cisco, cloud, Cloud Computing, Consolidation, convergence, data center, Data Mobility Manager, DCNM, design, Director, dmm, FCIP, FCoE, Fibre Channel, Fibre Channel over Ethernet, IO accelerator, it-as-a-service, MDS, nexus, NX-OS, SAN, Storage, storage area networks, switch, switching, Unified Data Center, Unified Fabric, virtualization
There’s an adage that “if you can’t measure it, you can’t manage it,” and all of us that are in the business of managing or running things pretty much live by that.
But, how to do you measure something as squishy and ephemeral as an “experience”? And, what experiences are worth managing? At Cisco, we’ve taken a very focused approach to managing the online experience you have in web, mobile and our social media: We focus on customers’ and partners’ top tasks and missions with us, and then we measure relentlessly the success, failure and satisfaction on those. This allows us to reduce complex experiences to a set of trackable numbers that we can manage. We take this approach on big things, like the experience of getting support answers online. In fact, usability guru Gerry McGovern explains this approach to “Top Task Management” in a recent article featuring Cisco’s Bill Skeet. And we also take the “manage the experience approach” on little things — those simple but important tasks that people do with us every day. Read More »
Tags: design, digital experience, usability