Almost every weekend, Cisco implements 25-30 projects upgrading our core network infrastructure, involving sites around the world. These network projects run from simple office moves and partner connections to complex technology upgrades and acquisition integrations. They also include all the changes that are part of the Cisco IT fleet management program, where we regularly review the network infrastructure at each of our 500+ sites for needed upgrades, and schedule the upgrade cycles. This upgrading work is distributed, detailed, and involves repeatable processes, which makes it ideal for outsourcing: but there are tricks to handing off responsibility while maintaining extremely high standards.
Reduction in the complexity of deploying and managing services, accelerating new service introduction, and reducing capital/operational expenditure overhead are key priorities for network operators today. These priorities are in part driven by the need to generate more revenue per user. But competitive pressures and increasing demand from consumers are also pushing them to experiment with new and innovative services. These services may require unique capabilities that are specific to a given network operator and in addition may require the ability to tailor service characteristics on a per-consumer basis. This evolved service delivery paradigm mandates that the network operator have the ability to integrate policy enforcement alongside the deployment of services, applications, and content, while maintaining optimal use of available network capacity and resources. Read More »
We have a new ‘Spotlight on Unified Communications Management’ available now and it may really help many of you get your head wrapped around the value of buying and using this kind of software. We tackle four typical headaches around:
Remote Site Rollouts
Moves, Adds and Changes
We showcase the incredible new look and feel that PRIME brings to the UC Management Suite as our favorite tools have gotten a lot more integrated and easier to work with.
UCMS will help you automate the minutiae, delegate the redundant, all the while giving you a rich tool set to be in control when times are smooth and quick to react when things go awry.
Upgrading a critical enterprise call processing system to a completely new virtualized server platform sounds pretty tricky. Doing it from 5,000 miles away, in the public square of a sleepy Spanish village using your laptop and a VPN connection over the free municipal WiFi service sounds … well, maybe a little crazy. Recently, I did just that, migrating our Cisco Unified Communications Manager (UCM) cluster in Johannesburg, South Africa to the Cisco Unified Computing System (UCS) platform from the small village in Spain where I was vacationing.