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The Week’s Top Cisco Partner News Headlines, in Less than 5 Minutes

June 30, 2011 at 1:03 pm PST

In this episode of Partner Update, we find out what Andrew does first-thing in the morning, learn about a free new mobile app that delivers the latest partner news from Cisco, get the scoop on what kind of network can best solve endpoint and application challenges, get tips on minding your Twitter manners, learn how Cisco partners can grow cloud revenues, and figure out what Triple V means. (And a lot more.)

Tune into this action-packed newscast to get the latest news and info you need to know (in less than five minutes).

So what’s in the news this week?

Keep reading for a transcript of the newscast with timestamps so you can view the parts of the video you want to see and important links where you can find more information. Read More »

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The Network Dating Game and the Acquisition Myth

June 14, 2011 at 9:24 pm PST

When your customers are shopping around for the right network, it’s a bit like being on “The Dating Game.” For those who aren’t familiar with the TV show, it first aired in the 1960s and featured an eligible bachelor or bachelorette hidden behind a wall. Said bachelor or bachelorette got to interview three candidates to find out which one would be most appropriate and worthy of a date. The candidates could not see each other so had to rely on the person’s answers to determine the best fit.

Customers looking for the right network may feel like the eligible bachelorette or bachelor on “The Networking Game.” Is contestant number one trustworthy and able to meet both current and future needs? Does contestant two offer security and flexibility? What about three: is that one stable? Can one network meet really meet all of those needs?

There are quite a few variables to consider when customers are shopping for a network, especially when 20% of a typical enterprise IT network budget is spent acquiring hardware while a whopping 80% goes toward operating costs.

Yet some industry pundits and vendors look only at acquisition and maintenance costs when calculating TCO, ignoring functionality that may improve productivity or business opportunities that are lost when the network goes down. That’s a bit like choosing a date based on a single factor, like a voice, rather than looking at the entire package.

We continue our coverage of the “Good Enough Network” myth series with myth #6: Acquisition Cost. Read More »

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Is Your Customers’ Network Covered by a “Good Enough” Warranty?

June 8, 2011 at 1:55 pm PST

When budgeting for equipment to run enterprise networks, buying equipment that requires the least amount of upfront capital may sound like cheapest in the long run, but what about the cost of repairs and tech support?

Settling for a “good enough” network means your customers get a “good enough” warranty to go with it. Next-generation networks offer more support staff, diagnostic tools to keep networks up and running, as well as more robust warranties.

In our continuing coverage of the Seven Myths of the Good-Enough Network, we delve into myth number five: The Basic Warranty Myth.

Most enterprise networking equipment includes limited support and maintenance. With vendors like HP, according to Michael Rau (myth dispeller and Vice President, CTO for the Borderless Network Architecture at Cisco), a warranty service call is limited to answering only the most basic questions. A support rep will typically ask, “Have you tried rebooting your switch?” If that’s not the issue, a replacement is sent with no effort made to troubleshoot the problem. If you want more in-depth support you have to purchase the extended support contract – which is not free.

Here are five things customers should consider when purchasing network equipment. Read More »

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Cisco Week in Review with Top Partner Headlines and News

June 2, 2011 at 5:02 pm PST

This week in Partner Update, Andrew and I cover a variety of topics, from ways to help partners differentiate to huge WebEx deals to B2B social media tips. And a lot more.

This time around, we also test out QR codes, a new way for you to get more information about the topics we cover. QR, short for quick response, is a barcode that you’ll see along with the URLs in our videos. To take advantage of the codes, simply download a QR code reader for your mobile phone (I used i-nigma for the iPhone).

When you see the QR code box appear on the bottom-right side of the video, simply open the app and snap the image using your reader. The reader will then automatically take you to a specified site or resource. We hope you like this new feature. Let us know what you think.

Now, let’s get to some news…

And, if you’re not a fan of QR codes, no problem. Keep reading for a text summary with links and timestamps so you can follow along with what we covered in this newscast.
Read More »

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How Do You Balance Network Innovation with Standards?

June 1, 2011 at 4:57 pm PST

Do you recall what it was like before email? Nah, me neither. If you were around for the pre-email/pre-personal computer era, you may recall sending someone a letter written using a pen and paper. The only way the letter would arrive safely was (and still is) to affix a stamp to it. Feels like ancient history now when it’s possible to email a message around the globe within a matter of moments.

Suffice it to say, technology has advanced the method and speed at which we communicate. But innovation hasn’t happened in a vacuum; the standards governing the technology industry have evolved, too. Just imagine what your digital life would be like if we didn’t create standards. Would you want to put postage stamps on your email messages?

Of course, the question is, how do you balance innovation with standards? Without standards, you may miss out on the brilliant innovations that have come before (security and a framework that keeps things running smoothly, to name a couple). But rely too heavily on standards and you miss out on future innovation.

In our continuing coverage of the Seven Myths Around the Good-Enough Network on Silicon Angle, we explore myth number four--The Standards Myth.

Read More »

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