In part 1 of this posting, I related a real-life experience of mine, where I learned that customer problems were often a better source for product and service definition than formally stated customer requirements. I’d like to take this discussion further, via a concept in product and project management called the “tyre swing”. Read More »
Part 2 – How a Customer Crisis Ten Years Ago Helped Me Understand the Challenges of Cloud Service Creation Today
I was sitting in a room with a client the other day and normally in these conference rooms with the mahogany tables and high back leather chairs*, you have Cisco on one side of the table, and the client on the other. However, this wasn’t the case, as the table was formica and the chairs were folding. Also, in the room was two groups that had never spoken before except in rare cases, “The network is down!” or “Our hosts can’t see their storage!” Yes my friends, it was the LAN and SAN folks in the room. The topic of FCoE was in front of us and the question was around their soon to be deployed Nexus 5000 switching infrastructure. The discussion between the two parties over who would manage the Nexus 5000 reminded me of a scene from Ghostbusters… Read More »
Very soon Intel is going to announce a new generation of processors. Cisco and Intel partnership increased significantly over the past years with the astonishing success of the Unified Computing Systems, based on Intel processors and the unique technology provided by Cisco.
So guess what ? We are of course ready to announce a third generation of Unified Computing Systems, which are taking advantage of the new features delivered by Intel, combined with the latest innovations from Cisco.
So please join us on March 8th at 9:00 am PST (12:00 pm EST) to understand how Cisco is delivering on the vision of Gartner, which identified Fabric Computing as the preferred infrastructure for virtualization and cloud to make your data center architecture more agile, scalable, and adaptable.
What can you expect from this 60 minutes webcast ? Well Cisco CEO John Chambers, VP Server Access and Virtualization Soni Jiandani,but also Intel senior executives, and CEOs from large organizations (manufacturers, services..) will detail the financial and organizational benefits that you will get in deploying these new systems.
To register immediately to this live broadcast
and learn how you can improve significantly now your infrastructure click here
Have you ever wondered how Cisco IT overcomes the challenges of deploying products and technologies in a large-scale, global enterprise – the same challenges that your customers face everyday? Or how Cisco IT is transforming into a sharply competitive, services-centric organization? Cisco on Cisco: Inside Cisco IT shares our journey and lessons learned on these and many other fronts.
We’ve just redesigned our website from the ground up to make it easier and faster to find Cisco IT content relevant to you and your customers. Head over to the Cisco on Cisco website to benefit from our IT Success Stories that include case studies, best practices, videos, and interactive content.
The new site focuses on content that YOU are looking for:
- How does Cisco build a highly secure network that connects anyone, anywhere, on any device, at any time? Check out our Borderless Networks page.
- How does Cisco enable collaboration, boosting productivity and enhancing myriad business processes? Visit our Collaboration page.
- Want to know more about the cloud, virtualization, service-oriented infrastructure, and unified computing? Our Data Center page can help.
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Take a look Inside Cisco IT today at http://www.cisco.com/go/ciscoit.
Critical Path and “What if?” Analytics for Enterprise Job Scheduling – get your Big Data in the right place before you make a resume impacting decision
They say that data about your data is more important than the data itself. Having the right data in the data warehouse at the right time or loaded up for Hadoop Analysis is critical. I have heard of stories where the wrong product was sent to the wrong store for sale due to incorrect conclusions on what was selling best. This was due to reports and decisions being made on the wrong data. This can be a resume impacting decision in this modern world of data driven product placements around the globe. In previous blog about Enterprise Job Scheduling (aka Workload Automation) http://blogs.cisco.com/datacenter/workload-automation-job-scheduling-applications-and-the-move-to-cloud/ I discussed the basic uses of automating and scheduling batch workloads. Business intelligent, data warehousing and Big Data initiatives need to aggregate data from different sources and load them into very large data warehouses.
Let’s look into the life of the administrator and operations of a workload automation tool. The typical Enterprise may have thousands if not ten thousands of job definitions. Those are individual jobs that get run: look for this file in a drop box, FTP data from that location, extract this specific set of data from an Oracle database, connect to that windows server and launch this process, load this data into a datawarehouse using Informatica PowerCenter, run this process chain in SAP BW and take that information to this location. All this occurs to get the right data in the right place at the right time. These jobs are then strung together in a sequences we in the Intelligent Automation Solutions Business Unit at Cisco call Job Groups. These groups can represent business processes that are automated. They many have 10’s to hundreds of steps. Each job may have dependency on other jobs for completion. The jobs may be waiting for resources to become available. This all leads to a very complex execution sequence. These jobs groups run every day; some run multiple times a day, some only run at the end of the quarter.
The typical IT operations team has a group of people that design, test and implement these job groups by working with people in business IT that design and implement business processes. Often times these job groups need to finish by a certain time to meet the needs of the business. If you are a stock exchange some job groups have to finish say in so many hours after the market closes. If you have to get your data to a downstream business partner (or customer) by a certain time you become very attached to watching those jobs execute. No pun intended, your job may be on the line.
A new technology has hit the scene for our customers of the Cisco Tidal Enterprise Scheduler. It is called JAWS Historical and Predictive Analytics. http://www.termalabs.com/products/cisco-tidal-enterprise-scheduler.html . These modules takes all historical and real time performance data information from the Scheduler and through a set of algorithms produce historical, real-time, predictive, and business analytics historical and predictive analytics. This is the data about the data I mentioned previously. Our customers can do what if analyses as well as get early indication that a particular job group is not able to finish in time. The administrators can take action before it is too late. This is critical in getting the data in the right place so that analytics can be performed correctly and therefore not sending 1000 of the wrong product to the wrong store location. Thanks to our partners from Terma Software Labs http://info.termalabs.com/cisco-systems-and-terma-software-labs-to-join-forces-for-more-sla-aware-workload-processing/ .