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Deaf and a diplomat

It wasn’t something I’d ever considered before, disability in the diplomatic service, because I unfortunately, like most people, have quite entrenched images of what a diplomat looks like. So I marveled when I heard that a female diplomat who was deaf had risen through the ranks.

But unfortunately whilst the story starts there, it isn’t where it ends.

Jane Cordell worked in the British Foreign and Commonwealth Office (FCO) from 2001 and in 2010 was offered the post of deputy head of mission in Kazakhstan, only to have the offer revoked when the FCO decided that making adjustments for her disability would be too expensive. They deemed the cost of her posting was beyond the “reasonable adjustments” which employers are obliged to make for disabled staff.

But I wonder if they’ve overlooked the value they’ll be missing out on, given the extra abilities and commitment Cordell’s disability generates.

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How Inclusion and Diversity is driving customer relationships

“When it comes to Inclusion and Diversity, you have to make it personal. You have to find a way to incorporate it into Cisco and outside of Cisco every day -- make it part of your life and your DNA. Share your commitments to Inclusion and Diversity with your family, your friends, your co-workers and your customers, partners and shareholders. If we start having discussions with our customers around Inclusion and Diversity, we realise that other than a vendor relationship we have core values in common.” Brad Oliver, Services Sales Manager and Inclusion and Diversity Lead in Canada

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Help Customers Embrace Change with New Borderless Networks ROI Benefits Calculator

August 5, 2011 at 9:24 am PST

Your customers want all the benefits that borderless networks have to offer; things like working from home, VPN access anywhere, and secure network access via any device. But how do you best walk customers through the costs, benefits, IT staff requirements, ROI, and the dizzying array of considerations around a sizable IT upgrade?

With a series of questions, scenarios, and analysis, the new Borderless Networks ROI Benefits Calculator is a free tool that helps partners analyze customers’ IT costs and needs—whether it’s a future network deployment or a post-deployment ROI analysis.

By plugging data into the calculator, you receive a tangible list of benefits that a customer would see from upgrading their infrastructure (like reductions in help desk costs, increases in end user productivity, or energy savings).

Cisco tapped independent technology and market research company Forrester Research to create the calculator. Forrester gathered data from its research on Cisco Borderless Networks and the market in general, interviewed Cisco marketing and sales personnel, spoke with organizations offering solutions, and conducted a survey of 121 IT network execs.

How do I get access to the calculator?

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Digital Signage: Cisco’s Perspective on the Industry and What’s Next

Earlier this year, Cisco was named the market leader in digital signage by  Frost and Sullivan. With our broad customer base and large IT & AV partner ecosystem, this places Cisco in a unique position to have insight into emerging digital signage trends and customer needs. Digital signage is more than just a targeted advertising device; it becoming one of many video applications considered in enterprise video strategies and it’s an interactive communications tool to speed information across a large campus and increase collaboration within an organization.

For example, Northern Virginia Community College (NOVA) deployed Cisco Digital Signs as part of an emergency preparedness initiative. With over 100 Cisco Digital Signs across multiple campuses and sites, NOVA was able to respond quickly during a campus shooting: they used a customized front-end web interface, accessible from campus safety officials’ mobile devices, to display emergency content to all the screens. In just a few clicks, all screens instantly switched to the emergency messaging.

In the video below, I highlight some of the established signage trends that we are seeing across multiple industries, as well as new use cases for digital signage that continue to add value to customer deployments.

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Customers Share WebEx Succcess Stories and Partners Get 90% Off

Did you know that WebEx has 4.8 million registered users in 225 countries? Or that more than 310,000 WebEx meetings take place every day? As a regular WebEx user myself, stats like those definitely catch my notice. And, I wonder how many plane trips (and trips to the office) are avoided as a result of using WebEx.

With its easy access on laptops, smartphones, and tablets like the Cius or the iPad, plus desktop sharing capabilities, and video to help see one another face-to-face, WebEx truly is a global collaboration tool. See what these customers have to say about how WebEx has changed the way that they conduct meetings.

And if you’re looking to take advantage of WebEx to reduce your own travel costs, read on to find out the details on a limited-time 90% WebEx Everywhere discount promotion for partners, taking place now. Read More »

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