By Bayo Odutola, Managing Principal, OLLIP PC
Technology can transform small and medium-sized (SMB) organizations. For proof of this, look no further than my Ottawa-based boutique law firm OLLIP P.C.
With only a team of four lawyers and trademark agents, we protect the intellectual property (IP) assets of global enterprises, interacting with massive law offices along the way. To work with larger firms on global IP asset cases and compete with other larger outfits for clients, we were looking for a way to present OLLIP to clients, peers and prospects in a way that didn’t scream ‘we’re a small business!’ And we found one aspect of this with technology.
We deployed a Cisco Unified Communications 540 System for Small Business as well as a variety of Cisco 7900 Series Unified IP Phones. We also take advantage of Cisco WebEx™ to conference with clients or partners around the world. Read More »
Tags: customer voice, small business
By Dan Mathieson, Mayor, City of Stratford
Stratford, Ontario, is a city which has continued to grow and be successful even after multiple changes in industry have occurred. Although we are a city renowned for our Shakespeare Festival, we are also becoming a leader in digital media and infrastructure, as witnessed by the hosting of Canada 3.0 for the fourth time this year.
Canada 3.0 is an annual event which gathers representatives from private industry, government and academia, as well as startups, to discuss and exchange ideas around digital innovation in Canada, and more specifically, how to elevate Canada’s position in the global digital economy.
We have the ability to host a nationally significant event such as Canada 3.0 as a result of our strategy to invest in digital infrastructure and making it a major priority. Over the past five years, through Rhyzome Networks, a 50 km transmission grid of buried optical fibre has been installed – as well as a city-wide Wi-Fi network – which has made Stratford a leader in digital infrastructure. This has lead to Stratford becoming recognized over the past two years by the Intelligent Community Forum as one of the Top 7 Intelligent Communities in the world.
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Tags: customer voice, digital media, network, Wi-Fi network
Over recent years the Alberta Motor Association (AMA) has continued to grow with the Alberta economy. What was once purely a motor association is now a 2,200 employee organization which runs a large Insurance Company, Bank, Travel operation and RoadSide Assistance operation. As our business continues to grow, change and evolve we have looked for technology solutions to help us deliver enhanced member tools and better experiences.
We strive to provide the best member experiences in every interaction. With almost 1 million active members across Alberta, we use technology to bridge the gap and provide services over this large geographic location.
We have standardized on the Cisco Nexus platform for our network operations across 18 centres, which includes wireless and switching technologies in many of our buildings. Perhaps most importantly, the Nexus platform is helping our IT team think beyond the racks – focusing on how we can better serve our members and employees instead of just ‘keeping on the lights.’
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Tags: Alberta Motor Association, customer voice, Nexus 5000, techology solutions