http://blogs.cisco.com Tue, 21 May 2013 16:08:14 +0000 en-US hourly 1 http://blogs.cisco.com/socialmedia/cisco-support-community-wins-stevie-award-for-innovation-in-customer-service/ http://blogs.cisco.com/socialmedia/cisco-support-community-wins-stevie-award-for-innovation-in-customer-service/#comments Tue, 05 Mar 2013 16:18:54 +0000 Christy Park http://blogs.cisco.com/?p=104346 The Stevie Awards for Sales & Customer Service are part of an international competition designed to recognize excellence in disciplines that are crucial for business success. Organizations [...]]]> http://blogs.cisco.com/socialmedia/cisco-support-community-wins-stevie-award-for-innovation-in-customer-service/feed/ 0 http://blogs.cisco.com/collaboration/use-case-customer-service/ http://blogs.cisco.com/collaboration/use-case-customer-service/#comments Thu, 07 Feb 2013 07:16:26 +0000 Kim Austin http://blogs.cisco.com/?p=98055 http://blogs.cisco.com/collaboration/use-case-customer-service/feed/ 1 http://blogs.cisco.com/collaboration/predictions-for-customer-care-in-2013-and-beyond/ http://blogs.cisco.com/collaboration/predictions-for-customer-care-in-2013-and-beyond/#comments Mon, 14 Jan 2013 21:19:06 +0000 John Hernandez http://blogs.cisco.com/?p=97534 http://blogs.cisco.com/collaboration/predictions-for-customer-care-in-2013-and-beyond/feed/ 0 http://blogs.cisco.com/collaboration/what-if-could-be-now-a-new-retail-experience/ http://blogs.cisco.com/collaboration/what-if-could-be-now-a-new-retail-experience/#comments Wed, 07 Mar 2012 15:04:59 +0000 Kim Austin http://blogs.cisco.com/?p=62651 http://blogs.cisco.com/collaboration/what-if-could-be-now-a-new-retail-experience/feed/ 2 http://blogs.cisco.com/retail/what-retailers-should-look-for-in-2012-happy-holidays/ http://blogs.cisco.com/retail/what-retailers-should-look-for-in-2012-happy-holidays/#comments Sat, 24 Dec 2011 19:18:23 +0000 Kenneth Leung http://blogs.cisco.com/?p=55922 http://blogs.cisco.com/retail/what-retailers-should-look-for-in-2012-happy-holidays/feed/ 3 http://blogs.cisco.com/collaboration/hcs-now-bringing-flexible-customer-collaboration-to-an-smb-near-you/ http://blogs.cisco.com/collaboration/hcs-now-bringing-flexible-customer-collaboration-to-an-smb-near-you/#comments Tue, 13 Dec 2011 16:34:28 +0000 John Hernandez http://blogs.cisco.com/?p=54559 announce that customer collaboration solutions are becoming available in the cloud with the Cisco Hosted Collaboration Solution for Contact Center (HCS) in [...]]]> http://blogs.cisco.com/collaboration/hcs-now-bringing-flexible-customer-collaboration-to-an-smb-near-you/feed/ 0 http://blogs.cisco.com/manufacturing/machine-builders-in-my-factory/ http://blogs.cisco.com/manufacturing/machine-builders-in-my-factory/#comments Thu, 03 Nov 2011 18:58:46 +0000 Mark Wylie http://blogs.cisco.com/?p=48814 manufacturing operations today. These certainly relate to Operations Excellence , Continuous Innovation , Energy Management , even the Supply Chain and Customer Service world. [...]]]> http://blogs.cisco.com/manufacturing/machine-builders-in-my-factory/feed/ 0 http://blogs.cisco.com/socialmedia/how-to-deliver-superior-customer-service-in-140-characters-or-less/ http://blogs.cisco.com/socialmedia/how-to-deliver-superior-customer-service-in-140-characters-or-less/#comments Tue, 01 Nov 2011 19:35:19 +0000 Stephanie Marx http://blogs.cisco.com/?p=49716 http://blogs.cisco.com/socialmedia/how-to-deliver-superior-customer-service-in-140-characters-or-less/feed/ 5 http://blogs.cisco.com/collaboration/new-survey-shows-that-cisco-contact-center-skills-are-in-high-demand/ http://blogs.cisco.com/collaboration/new-survey-shows-that-cisco-contact-center-skills-are-in-high-demand/#comments Fri, 14 Oct 2011 14:59:33 +0000 John Hernandez http://blogs.cisco.com/?p=46617 specific demand for Cisco contact center products . [...]]]> http://blogs.cisco.com/collaboration/new-survey-shows-that-cisco-contact-center-skills-are-in-high-demand/feed/ 0 http://blogs.cisco.com/smallbusiness/5_ways_unified_communications_can_improve_your_customer_service/ http://blogs.cisco.com/smallbusiness/5_ways_unified_communications_can_improve_your_customer_service/#comments Wed, 15 Sep 2010 18:38:21 +0000 Pat Sampson http://blogs.cisco.com/smallbusiness/5_ways_unified_communications_can_improve_your_customer_service http://blogs.cisco.com/smallbusiness/5_ways_unified_communications_can_improve_your_customer_service/feed/ 0