Customer Experience
What Your Collaboration Strategy Is Missing
4 min read
Getting your teams more involved with collaboration technology can be challenging, but not impossible. See how you can use some simple methods to nudge them in the right direction.
Finding the Sweetness in Changes
3 min read
Ileana shares how big changes can often lead to some awesome new opportunities.
Our Next Step in Customer Experience
3 min read
Cisco Customer Experience: an organization and approach that puts all of Cisco behind you, at every step of your technology lifecycle.
Tomorrow’s Customer Experience: Why Cisco Invested in Whatfix
2 min read
An amazing startup joins the Cisco Investments portfolio! Whatfix is helping lead a market shift to data-driven, predictive models of Customer Experience improvement.
Lace up your running shoes, it’s time to work (for good!)
1 min read
On April 7th, a group of Customer Experience employees and contractors will run the Milano Marathon 2019 to raise money for a nonprofit that develops and organizes free athletic programs and training for disadvantaged youths.
MWC19 Hot Topics: Cisco Customer Experience Recap
2 min read
When the world’s leading Service Providers get together with the Cisco Customer Experience team, the paths to making future technologies a reality materialize.
Top 3 Cisco Customer Experience Things-to-Do at MWC19 Barcelona
1 min read
MWC19 Barcelona with the theme of “Intelligent Connectivity” is right around the corner! Bookmark Cisco Customer Experience activities at the show!
Great Customer Experience, our promise to partners and customers
2 min read
Ultimately to accelerate customer success and to maximize our opportunities, we need to change what we sell, how we sell, and how we mobilize our partners together with our customers.
The Easy Way to Customize Your Collaboration Technology
2 min read
Getting collaboration technology to work right for your specific company needs doesn’t have to be difficult. And it doesn’t have to break the bank!