We’ve all done it, squeezed a meeting into a colleague’s last remaining gap for a lunch break, or set a conference call for an unsociable hour. Yet we’ve also all been the victim of such logistical moves. Because the problem is, in a mega-busy global working environment like ours, we increasingly accept that this sort of thing is normal and needs to happen, so we can all get everything done.
And perhaps at times it does, but not without considering if there are other possible options and not without asking.
Politeness aside, how many of us properly acknowledge the priorities each other has outside of the office, those priorities which help shape the people we are and often conflict with the demands of our working lives. How many of us raise an eyebrow at the person who leaves to go to the gym, or the parent who goes because of childcare issues. We even sometimes fail to acknowledge the shame of a colleague missing a family celebration because of work demands.
These issues comes up a lot but I think we could all be part of changing what is regularly seen as acceptable and just the norm. We could all speak up when meetings are set at anti-social times; share our human selves as well as our work selves to create a human culture where other commitments are given due credit, time and appreciation.
Read More »
Tags: culture, diversity, global, human, inclusion, work life balance, working globally
Back in April this year I wrote a blog about a programme we drove in Europe last fiscal year called Reverse Mentoring, where a senior employee is also mentored by the junior employee. All of our 31 mentors and 31 mentees have now reached the end of the programme and I’d like to share with you their feedback – what they enjoyed, what worked well and what we can improve upon in the future. Read More »
Tags: business, Cisco, collaboration, communication, culture, employees, Inclusion and Diversity, Reverse Mentoring
Humans are inherently resistant to change. In the workplace, we’re most comfortable using technologies that have been made available to us, as long as they are convenient and easy to use. Rarely do we want to stray from business norms. It’s this human behavior that makes the cultural aspects of a business video strategy the most challenging to execute.
Read More »
Tags: coc-collaboration, collaboration, culture, video
Whether it’s in a television comedy or a real life scenario, we’ve all experienced those excruciating moments when someone tries too hard to be culturally appropriate and ends up getting it wrong. Many of us avoid attempting shows of cultural awareness for fear of the offence we have the potential to cause.
In a global marketplace, many brands (including our own) are looking to build brand awareness and customer loyalty in new markets where social mores and cultural histories are in marked contrast to their own. Yet customers in new markets can often share needs and characteristics with those in originating markets, making a global brand offering eminently possible.
Read More »
Tags: brand awareness, culture, Customer-centric, diversity, global, inclusion
Last week I had the opportunity to host two groups of visitors: a group of community policing leaders from the International Association of Chiefs of Police (IACP) and a delegation of foreign exchange students from Iwata, Japan. I enjoyed meeting all the guests and the conversations we had about the many changes and challenges in our communities.
We discussed the impact of increased diversity and convergence of cultural values, critical budget issues facing government agencies, and the continuing need for citizen services for community safety and emergency response. We brainstormed ideas for how technology can help.
Despite the severe economic and environmental challenges, both groups were optimistic about our future and the potential for technology to play a positive role.
Read More »
Tags: cloud, collaboration, communities, cost, crisis, culture, efficiency, government challenges, human connections, Japan, Public Safety, safety and security, savings, spending