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Inside the Collaboration Crystal Ball: Four New Year’s Resolutions to Speed Up Your Organization

Organizations of all types enter 2013 with one key priority:  how do they move faster and execute with greater agility while still remaining flexible and adaptable to the rapid changes in markets?

CEOs around the world are looking to collaboration as their top strategy to increase the speed of their organizations. Why?  Because collaboration eliminates the friction that slows organizations down — whether that friction comes from people or processes.

The amount of friction in your organization is directly proportional to your ability to speed up your team.  Friction is sometimes purposeful, such as passive-aggressive behavior.  Other times friction comes from processes that create decisions without any clarity or a clear definition of success.

Here are four New Year’s resolutions for all leaders to Read More »

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How Does Corporate Culture Impact a Company’s Success?

Culture exists in any organization, whether created through careful design and implementation, or through natural development as a company grows.

What exactly is “corporate culture”?

Read More »

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Productivity Gains Through Culture, Visuality, and Collaboration (Part 4): Building a Business Case for Collaboration

Collaboration is again on my mind as I prepare to board a giant Airbus A380—the largest passenger jet in service today—for the long flight from San Francisco to India via Frankfurt.

I think about the various problems reported about the A380 program. The plane was essentially built in France and finished in Germany. The two locations used different versions of engineering software to design the aircraft’s incredibly complex wiring and electronics. Needless to say, the designs were not compatible, leading to an enormous amount of rework and production delays. This resulted in higher production costs, canceled orders, and billions of euros in lost revenue. It is doubtful that the A380 program will ever be a commercial success for Airbus.

Could more effective collaboration and communications capabilities have prevented this scenario? I think so. In fact, the business case for improved collaboration has never been clearer. Read More »

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Productivity Gains Through Culture, Visuality, and Collaboration (Part 2): The Importance of Organizational Culture and Leadership

In my previous post, I described the challenges senior management faces in scaling collaboration capabilities to address business needs and the way work is done today.

Electronic and whiteboard displays, lean practices, and collaboration tools by themselves are clearly not enough. Management needs to take a holistic approach to develop and integrate capabilities in three areas to address the challenge of capturing the next wave of productivity gains: culture and leadership, extended workplace visuality, and pervasive collaboration.

Organizational culture and leadership are probably the single most important factors in enabling gains in employee productivity and innovation that result from knowledge work. Morten Hansen, in his book Collaboration: How Leaders Avoid the Traps, Create Unity, and Reap Big Results, provides an excellent perspective on what management can do to identify barriers to collaboration and design solutions to overcome them. Most of these barriers are cultural and particularly severe in large global corporations with multiple business units, complex matrix organizational structures, and operations that span multiple countries. Read More »

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Asian-Pacific American Heritage Month

May is the Asian-Pacific American Heritage Month. For those who aren’t familiar, the Asian-Pacific American Heritage Month in May commemorates two major United States events in the Asian American and Pacific Islander history –The first group of Japanese immigrants arrived in America on May 7, 1843 and the transcontinental railroad (thanks to the labor of many Chinese immigrants) was completed on May 10, 1869.  The month of May–to celebrate the Asian-Pacific American traditions, culture, and history–was officially designated by the Congress in the 1990s.

It is June and although this seems a little belated, technically speaking, every month or day for the matter should be a celebration of whatever your heart desires–whether it is your family and friends, your culture, your favorite band… you name it! For Cisco, everyday is a day of inclusion and diversity, and it is evident in Cisco’s extensive efforts in supporting more than 10 different Employee Resource Groups (ERGs), participation and sponsor for world-wide inclusion and diversity events, and so much more.

At the Cisco Asian Affinity Network’s (CAAN) Asian-Pacific American Heritage Month celebration event on June 6, 2012, I learned that Cisco is recognized by Asia Society as a finalist in three different categories for the 2012 Diversity Leadership Forum Awards: (1) Best Company for Read More »

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