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Cisco to Show Off Its Collaboration Technologies at U.S. Courts Conference

May 9, 2012 at 4:00 pm PST

This month Cisco TelePresence will be heading to Orlando May 15-17 for the 2012 Conference for Federal Defenders, an arm of the administrative office of the United States Courts.

Collaboration efforts are becoming common place among U.S. Courts as the need for effective communication is more important than ever. Now is the time for Connected Justice. Video conferencing, specifically, is increasingly making its way into courts around the world and proving to government organizations that it deserves a spot in their technology strategies. Its demonstrated benefits include reduced costs and enhanced operational efficiency.

At the event, Cisco will be showcasing its complete collaboration portfolio that is helping court systems around the world save on operational costs and creating in-person experiences.

The following collaboration solutions will be demonstrated:

This conference will be a great opportunity to highlight the affect collaboration can have on U.S. Courts to ensure effective communication while maximum ROI is delivered.

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Unified Call Control: CUCM + VCS

Changes in the way we work are creating new challenges in business communications and collaboration. With the growing trend of a more dispersed workforce, organizations are looking to video technologies such as telepresence as the new standard for effective collaboration. To be productive, employees need to have access to the same communication services on any type of device, but organizations are finding it is not easy to deploy video for mobile workers.

Cisco’s call control solution brings together Cisco Unified Communications Manager (Cisco UCM) and Cisco Video Communications Server (Cisco VCS) to offer the same suite of feature-rich communication services regardless of device and location. With Cisco UCM and Cisco VCS, customers can easily collaborate using different devices, from anywhere, and with users within and outside of their organization.  The unified communications experience accelerates productivity across the mix of mobile and office and home-based workers.

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Cisco TelePresence MCU 4.3 – new advanced software release

Our Cisco TelePresence multipoint solutions are recognized by customers as robust, reliable, and highly scalable. They trust that our solutions deliver the highest quality of features with an impressive lifecycle. Cisco is excited to announce that we are expanding our multipoint offering & launching new advanced Telepresence MCU capabilities.

The new MCU 4.3 software release further extends the functionality of our field-proven and highly configurable Cisco TelePresence  MCU.

Let me share a few of the highlights:

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Where Cisco IT Deploys Cisco Unified Communications Manager Clusters … and Why

Cisco IT currently has approximately 21 Cisco Unified Communications Manager (UCM) clusters worldwide to support our global voice communications in the production environment. Where we deploy these clusters around the globe reflects our user concentrations, their requirements for call performance, and the availability of and regulatory considerations for network infrastructure in different parts of the world.

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Cisco IT’s Strategy for Cisco Unified Communications Manager Upgrades

Cisco IT maintains about 21 Cisco Unified Communications Manager (UCM) clusters to support  150,000 hardware phones and 51,000 software phones used by our global employees, contractors and contact center agents.  In general, Cisco IT likes to stay up to date, and upgrades to most major releases of the Cisco UCM as soon as possible – frequently this occurs before the code is available to our external customers.  We do this to take advantage of new features and to help the product developers identify needed improvements before the release is made available to customers.

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