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TC 6.2 Enhances Redundancy and Resiliency

I know it just seems like yesterday I was talking about the Cisco TelePresence TC 6.1 software update. But we are moving fast and at InfoComm 2013 we unveiled TC6.2 software release for Cisco TelePresence endpoints including the EX, MX and C Series as well as the Profile and SX20.

This latest release includes enhanced capabilities for redundancy and resiliency when registering endpoints directly to Cisco Unified Call Manager.  With this new system, calls can never be lost during a switch. Another great benefit is “active conference control”, where end-users now can take more control of their conference experience from the Cisco Touch User Interface, something that was previously only enabled by an administrator. Also, as part of Cisco’s strong architectural approach on interoperability we are adding support for H.264 SVC to our TC based endpoints. This means we can do native interoperability with other vendor’s solutions like Microsoft Lync 2013 and Polycom endpoints using the H.264 SVC standard.

These new features ensure the best user experience across Cisco TelePresence endpoints.

To hear about the latest enhancements to TC 6.2, watch the video below.

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Delivering a More Efficient and Effective Telepresence Experience With TC6.1

Recently at Enterprise Connect 2013, Tony Intrabartolo, Managing Engineer, Cisco TelePresence and Collaboration, and Richard Hayes, Technical Marketing Manager, Collaboration Endpoints, teamed up to discuss the Cisco TelePresence TC 6.1 software update.

TC 6.1 adds the entire portfolio of capabilities announced in the TE 6.0 software update to the C, SX, MX and Profile Series. These features include message waiting indicator, shared line support, single number reach and enhanced conferencing, which are enabled by the Cisco Unified Call Manager 8.6.2 release. This means Cisco TelePresence users will have a consistent experience and access to a broader set of capabilities, including all features in CUCM, across the entire Cisco TelePresence product line, from multipurpose to personal units.

Check out the video below to see Tony and Richard discuss some common scenarios and business benefits these new features offer and how they would play out in an average work day. For example, your Cisco TelePresence endpoint (EX, MX or SX Series) can now be one of the devices where you can be reached through your phone number or even through your Uniform Resource Identifier (URI). The result is a seamless telepresence experience no matter where you are or what technology you are using.

The software update also Read More »

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Personal Telepresence Expands Capabilities with Cisco Unified Communications Integration

There are a lot of things possible with just a touch of a finger, including video collaboration, thanks to the Cisco TelePresence EX Series. Since its inception, this family of personal telepresence solutions for the desktop has enabled employees to instantly collaborate face-to-face, whether separated by a hallway, a street, or several time zones. Now, tighter integration with Cisco Unified Communications Manager (CUCM) brings rich telephony features to the popular EX Series for a powerful voice and video solution.

The EX Series is simple to deploy and creates an in-person experience right from your desktop, so that you can enable faster decision making, enhance relationships and improve efficiency. It also seamlessly integrates with CUCM so you can more easily collaborate, for example receive and retrieve voicemail on your EX system, or receive telepresence calls on your mobile phone and then transfer the call to the EX once you return to the office. These and other rich telephony features are now available as a CUCM software upgrade (TE 6.0) for the EX Series.

Check out the video below and see how you can streamline your communications and start reaping the rewards.

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Get the Most from Telepresence with Cisco Unified Call Control

Ensuring seamless, secure connections over telepresence and video, Cisco Unified Call Control offers a scalable and pervasive collaboration solution. It includes the following:

  • Cisco Unified Communications Manager (CUCM), which delivers key aspects of core call control; and,
  • Cisco TelePresence Video Communication Server (VCS) Expressway, which enables advanced telepresence applications such as secure B2B communication, remote access and firewall traversal capabilities;
    • VCS Expressway also supports H.323 for interoperability and interworking to maximize customers’ investments.

Check out the video below from InfoComm 2012, where I  gave a short overview of how CUCM and VCS Expressway operate together to streamline and simplify the telepresence experience.

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Telephony Integration on EX Series Cisco TelePresence Systems

At InfoComm 2012 product manager Darrick Deel discussed the exciting new features of the TE 6.0 Software release for the EX Series which resulted from tighter integration with Cisco Unified Communications Manager (CUCM).

In this video, Darrick demos new voicemail capabilities and shared line enhancements that enable users to receive telepresence calls on their mobile devices and then transfer the call to the EX console once they return to the office. These new capabilities of TE 6.0 improve Cisco’s TelePresence portfolio and provide greater support to the mobile worker.

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