How does Cisco keep voice costs down with our Unified Communications voice service? Read More »
Over the last 15 years, we’ve progressively centralized our UC architecture. As WAN services have become bigger, better and more cost effective, we’ve been able to rely more heavily on the network to extend UC services out to the branch networks. Read More »
Last week, we looked at the question “How close to the phones does the CUCM cluster have to be?” There was no easy or set answer to this question, but we acknowledged right at the start that minimizing the number of clusters is probably a good idea. So why, then, does Cisco IT have so many clusters?
The first things involved in designing a Unified Communications network are deciding where to put the Cisco Unified Communications Manager (CUCM) clusters, and how many clusters to have. And some of the major factors to consider are “Where are the phones? How many are there, and how close to the phones does a cluster have to be?” Read More »
The collaboration market is on a transformational journey. Workloads and use cases such as web conferencing, telephony, video, and file sharing that started as separate islands at first, are now rapidly converging. With those islands come complexity of integration and interoperability, which means experiences can suffer.
Two key things Cisco is focused on is making collaboration simple to use, deploy, and buy; and pervasive by reducing cost and extending the value of existing investments. This week we announced Collaboration Systems Release 10 (CSR 10), the first time Cisco is converging voice, video, and content sharing across our portfolio to provide the best possible user experience whether you choose an on-premise, cloud, or fused model.
I’m excited about the fantastic new experiences we are enabling. Here are a few scenarios to help highlight what is now possible:
First Day on the Job
My first day at Cisco, I was told “everything is on the web,” Read More »