Before you take the leap into unified communications, make sure your top choice will meet business and users’ needs
Despite its inception as enterprise technology, unified communications (UC)—with its convergence of voice, video, and data communications on a single IP-based network—offers small businesses several benefits. Users can easily make a call, send an email or instant message, or launch a voice or video conference through a single interface on their computers. In addition, UC can help- keep mobile workers more closely connected to the rest of your employees and enable better collaboration among everyone in your company.
Companies are recognizing these benefits and turning to UC more and more. In fact, according to research firm AMI-Partners, small to medium-size businesses in the U.S. are expected to double their spending on UC solutions by 2015.
If you’re among the many small businesses planning to add UC to your network, you may be shopping around for a solution right now. Before you decide, you’ll want to take these five considerations into account: