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Always-On Mobile Experience with Wi-Fi

Importance of High Availability:  If you are reading this blog, you likely own 2-5 Wi-Fi-capable devices: laptops, mobile phones, or tablets. From employees to students, from doctors to guests, the common theme is that everyone now uses wireless as a preferred mode of access.

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History as a guide to SDN’s coming evolution

I developed Intelligent Network (IN) services and platforms during the early 1990s.  With IN, Unix based controllers were connected to traditional telephone switches to perform both obscure as well as massively deployed phone services.  Some of these services had very large centralized routing databases controlling the ultimate trunk/path selection of calls. Read More »

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BYOD on a University Campus: A Student’s Perspective

There is a new generation of college students out there, I would know as I recently was one of them.  Information being at your fingertips is no longer a luxury, it is a necessity.  Professors’ expectations of their students have increased dramatically due to the wealth of information on mobile devices.  Every class I attended leveraged some form of wireless access to the web.  Instant message in response to real-time questions and online submissions are just two of many examples of how network access has been integrated into the education system.  Professors would consistently use online tools such as online drop boxes for projects and web conferencing tools.  According to MarketWire 92% of college students feel a laptop is a necessity, this indicates that the requirement of mobile access at a university is a given and the college experience is defined by the ease of that access. 

Professors are on tight schedules and are generally available only at certain times of the day.  Imagine- wanting to contact a professor during open hours only to fall short because your laptop had difficulty getting any kind of connection.  I remember the frustrations of wanting to revisit PowerPoint presentations on a class website in the library, only to realize that I was sitting by the one window notorious for being a wireless dead zone.  Dorms were infamous for spotty coverage.  Having the dorm room located closest to the access point for best access was purely by luck of the draw.  I was not so lucky.  In my dorm, you would not get any wireless access unless you were sitting right next to the hallway.  That’s why I am especially envious of the students of Colorado University, whose alma mater upgraded to enterprise-class coverage. 

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Can BYOD Be Simple, Affordable, and Secure for the Medium-Business?

Do you have an iPhone,  Android, Samsung , or any other mobile phone? Not surprising since there will be 15 billion networked devices by 20151. With employees (yes, even IT themselves) bringing their mobile phones to work, businesses are seeing at least a doubling of mobile devices per employee; from laptop-only to laptop + mobile phone (+ tablet)2.

The IT department is faced with an increased burden on their existing wireless network, while securing email access from any platform and simultaneously ensuring an optimal, reliable user mobile experience. Offering a reliable, consistent user mobile experience used to be a luxury ask; today, it impacts employee productivity. Mobile employee productivity can range from wireless laptop access from conference rooms to roaming the within the building accessing corporate email from any mobile device. This is true for me (working at a large enterprise) and my husband (working at a medium-sized business).

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CUCM and Cisco Unity Connection listed on DoD UCAPL!

The Global Certification Team (GCT) is pleased to announce the DoD UCAPL approval of the Cisco Unified Communications Manager (CUCM)!  The CUCM was listed on Release (Rel) 8.6 as a Local Session Controller (LSC) with Tracking number (TN) 1108301.

As the core of the Cisco Collaboration portfolio infrastructure, Cisco Unified Communications Manager is a unified communications call control platform that can deliver the right experience to the right endpoint.  Find out more about CUCM at

The GCT is equally proud to announce the DoD UCAPL approval of the following Cisco Unity Connection (Unity) configurations:

  • Cisco Unity Connection Rel. TN 1109701 as a Customer Premise Equipment (CPE)
  • Cisco Unity Connection Rel. with PIMG Analog interface TN 1109802 as a CPE
  • Cisco Unity Connection Rel. with PIMG Digital interface TN 1109803 as a CPE
  • Cisco Unity Connection Rel. with TIMG interface TN 1109804 as a CPE

Cisco Unity® Connection is a feature-rich voice and unified messaging platform based on the same Linux Unified Communications Operating System as Cisco Unified Communications Manager. With Cisco Unity Connection, you can access and manage voice messages in a variety of ways, using your email inbox, web browser, Cisco Unified IP Phone, smartphones, Cisco Unified Personal Communicator, and more. Cisco Unity Connection also provides robust speech-recognition features for when you are mobile, so you can manage your voice messages hands- and eyes-free.  Learn more about Cisco Unity Connection on


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