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On Demand: Boost Revenue, Build Loyalty in Your Retail Venue

Cisco Connected Mobile Experiences is a new solution that helps enable retail organizations to use Wi-Fi location services to deliver engaging store experiences and generate valuable shopper insights. Our industry-specific webinars so far break down use cases for Connected Mobile Experiences for airports/transportation and retail..with  more coming soon.

Our latest CMX webinar on demand is specific for retailers: “Boost Revenue, Build Loyalty.”

View this 45-minute on-demand video webcast to learn how to captivate your shoppers with new mobile apps supported by Cisco Connected Mobile Experiences. Discover how real-time location intelligence from your wireless network can enhance customer loyalty, improve store operations, and help you:

  • Deliver a personalized in-store shopping experience that increases customer intimacy
  • Provide important information at critical purchase decision points Read More »

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Cisco Video Collaboration Helps INTEGRIS Health Save Lives

April 15, 2013 at 10:27 am PST

We’ve seen Cisco TelePresence making a difference in health care. Most recently, it helped connect Children’s Hospitals with the North Pole for the holidays, and now its uses have extended to saving lives.

There are few things in life that are more important than your health and the health of your loved ones. Lack of time has become a major factor in people not seeking out the medical care they need. Therefore, health care providers have had to keep up with this ongoing issue and find ways to ensure patients receive the care they need.

Oklahoma’s largest health care system, INTEGRIS was one of those providers. Faced with the challenge of delivering the quality they desired, INTEGRIS was looking for an effective way to connect hospitals throughout the area to increase employee collaboration and improve patient care. With the help of Cisco collaboration technology, Cisco TelePresence and Cisco Jabber, INTEGRIS has established a life-saving program that has decreased stroke mortality rates and increased access to health specialists.

Read more on how INTEGRIS is leveraging Cisco to drive innovation in health care: “Cisco Collaboration Comes to the Rescue for INTEGRIS Health.”

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Cloud for Local Government Global Blog Series: State/Local Government & the Internet of Everything

There’s an increasing drumbeat of news about the “Internet of Everything” (IoE)— the confluence of people, process, data, and things that makes networked connections more relevant and valuable than ever before.

IoE comprises the ubiquitous ways that billions of people and numerous devices on the Internet communicate and report on their status and location. This covers everything from the location of your smartphone, to where a package might be, to the rate of your pulse or your arrival on a street corner, to the condition of a highway.

The Internet of Everything isn’t way off in the future. Today, the number of physical devices connected to the Internet is already six times the number of people on the Internet, even though there are 2 billion of those people. By 2020, there will be 50 billion connected devices.

These devices will come to dominate the “cloud.” Of course, the complexity of a global system that connects all these devices and people is mind-boggling. This global system has the potential for unpredictable and perhaps disastrous behavior. That alone should get the attention of public leaders.

Read More »

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Connected Shoppers: Cisco CTO Bob Friday at NRF

Mobile devices have gone mainstream, and shoppers have become to rely on smart phones for their primary source of information while making a purchase decision. Bob Friday, Cisco CTO in the Wireless Networking Group, presents on connecting shoppers through mobility and shares highlights from his Big Ideas session at the National Retail Conference in January.

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Reflections from the Floor at NRF 2013

panoramaAfter a long day of showing the Cisco BYOD Smart Solution and Cisco Connected Mobile Experiences solutions at the 2013 National Retail Federation (NRF) trade show, I am waiting for a colleague to meet me for a well-deserved dinner. I had many, and yes there were MANY, conversations with Retail IT professionals,  and nearly every conversation I had seemed to revolve around the same two problems:

  1. How do I allow employees and / or customers to access the network when I don’t have dedicated local IT support?
  2. How do I give up the control and make sure my security and compliance requirements are met?

We know almost all organizations are struggling with BYOD, but it’s now clear that the lack of local IT support adds a new dimension to the problem. With the increased adoption of mobility, there’s also the added complexity of security and compliance, and with all the connected consumers walking around, it’s becoming a growing concern in the retail space. Retail organizations want to take advantage of the promise that leveraging Wi-Fi access to engage with employees and customers, but fear the management and security of such services.

Fortunately, Cisco is addressing both these issues with its mobility solutions.

Read More »

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