Throughout the next couple of months, I’ve decided to blog about the great technology Passpoint™ Wi-Fi and how CMX Connect can help. Since this is a series of blogs I’d like to focus this first installment primarily on what Passpoint Wi-Fi is. First thing to understand about Passpoint is that it is an industry standard that allows devices to connect to hotspots effortlessly and securely. Because of this, it’s a technology that businesses (and its customers) have long been waiting for.
The following charts depict top barriers for wider adoption, implementation and usage of Guest Wi-Fi. As you can see the seamless authentication is the top barrier.
I’m personally excited about Passpoint because of the seamless authentication and security it provides. For example, today’s mobile banking apps have become so easy to use that desktop versions seem difficult to use in comparison. My bank’s app even allows me to take a photo of a check and directly deposit the funds to my account within a matter of seconds. However, I’m only comfortable with mobile banking when using my home or office Wi-Fi because I know they’re WPA2 encrypted. Accessing private financial information is definitely not something I’m comfortable with within a public venue, using an unknown Wi-Fi portal.
So while the idea of providing guests with Wi-Fi is a generous one, using it can actually put personal information and devices at risk. Guest Wi-Fi is almost always open and rarely secured at Layer 2 due to the fact that deployment and operation is difficult when username/password or certificates are required. Furthermore, if a business uses username/password to secure their guest Wi-Fi they’re left with the challenge of knowing how to smoothly create and distribute user credentials without losing the guests’ attention.
The process of accessing Guest Wi-Fi for me, and many out there, is less than appealing because of these security issues and the lengthy process they require before allowing access the Internet. To combat this, businesses need to provide guests with a no-hassle way to maintain and distribute credentials to the guests using Layer 2 secured Guest Wi-Fi. This is where Passpoint comes into play.
According to the Wi-Fi Alliance, “Wi-Fi CERTIFIED Passpoint will transform the way users connect to Wi-Fi hotspot networks by making the process of finding and getting access to the right network seamless…when you are in a Passpoint-enabled hotspot, you’ll discover a newly smooth connectivity experience.” Read More »
Tags: Cisco Mobility, connected mobile experiences, guest wi-fi, Passpoint™ Wi-Fi and CMX Connect, wifi, WPA2 encrypted
When one of the oil and gas industry’s largest events needed a solution to save resources, time and money, they called Cisco. At the Offshore Northern Seas (ONS) conference, organizers wanted to find a way to eliminate the paper maps, guides and updates that needed to be printed for the over 90,000 attendees and 1,300 exhibitors participating at the event. Forgoing the printed material, ONS came up with the idea of a digital app to guide conference goers around their show.
With the help of Cisco Connected Mobile Experiences (CMX) ecosystem partner, MazeMap, ONS had the searchable and linkable maps it needed. With Cisco CMX Location Analytics, ONS identified and addressed congestion at the venue.
“Cisco CMX is a key component of our wayfinding solutions,” says Thomas Jelle, CEO at MazeMap. “Attendees can search for exhibitors on the ONS app and maps guide them to the booth they’re looking for.”
The next part of their solution was installing the hardware needed to make sure those maps made it to their attendees’ wireless devices. Using Cisco switches and wireless access points (APs) with integrated 802.11ac, ONS was able to provide their members with the ability to navigate the 40,000 square meters of conference space spread out over multiple buildings. Read More »
Tags: 802.11ac, Cisco Mobility, cmx, connected mobile experiences, Offshore Northern Seas, ons
A CMX Partner Ecosystem Blog
Ecosystem partners are an important adjunct to Cisco Connected Mobile Experience (CMX). They augment the analytic and customer engagement capabilities of the solution with innovative business and/or industry-specific features. This blog is one in a continuing series that will highlight several of our CMX Ecosystem Partners. Today—Phunware.
Based in Austin, Texas, Phunware is a Cisco Solutions partner and leader in the Mobile as a Service industry (MaaS). The Phunware platform enables businesses to use mobility to engage, manage, and monetize their customers.
The Phunware Venue Solution is fully integrated with Cisco Connected Mobile Experience (CMX) and built upon Phunware’s Multiscreen as a Service (MaaS) platform. This solution creates an immersive, on-site mobile experience for all iOS and Android devices. Key benefits include:
- Higher engagement
- Increased downloads
- Reduced costs
- New revenue streams
- Faster go to market
- Fully integrated
Ready for Takeoff Read More »
Tags: Cisco Mobility, cmx, connected mobile experiences, Ecosystem partners, Phunware
25,000+ IT geeks have left the building – the San Diego Convention Center, specifically – now that Cisco Live U.S. wrapped last Friday. It was a huge success and we have the data to prove it, thanks to Connected Mobile Experiences (CMX). Some interesting and fun stats:
- You love beer. Happy Hour was, unsurprisingly, very popular, responsible for big spikes in attendance at the World of Solutions (WoS) at the end of each day.
- You like free swag (…and demos). Attendees, booth staffers aside, spent 2.5 hours on average in the WoS, and 1 hour 16 minutes on average at the Cisco booths in WoS. If you picked up lightsabers at the Cisco Mobility and Enterprise Networks booths, hopefully airport TSA didn’t confiscate them from you!
- You bid adieu to John Chambers. The crowds came to see his final Cisco Live keynote as our CEO, illustrated by a massive spike with over 5,000 unique devices.
- You use more than one mobile device. There were 29,000+ unique visitors (devices) at CLUS, not including staffers, and specifically The Hub saw the most action.
For many more Cisco Live insights by my colleague Evyatar Ram, Product Manager on the CMX team, check out his blog here.
Cisco Mobility wasn’t just gathering analytics in the background at Cisco Live, it was also front and center at the Innovation Talk: Future of the Network. Rob Soderbery, Cisco SVP of Enterprise Products & Solutions, shared how our Mobility solutions create new ways of digitizing business with applications in mind, beyond the wireless network. He showed a live demo of CMX location innovations such as hyperlocation – a Best of Interop Las Vegas and Tokyo winner — and live analytics. In addition, he demonstrated how easy it is for customers to deliver captured portals with pre-set templates that are easy to update and integrate in other data sources such as CRM, powered by Enterprise Mobility Services Platform (EMSP). The talk wrapped with a raffle drawing of two Apple iWatches. Were you one of the lucky winners?
As I left Cisco Live after the show wrapped up, Elvis walked by, sporting a spangly jumpsuit and slinging his guitar. Really, I can’t make this stuff up. I suppose that’s a sparkly reminder that I’ll be seeing him, and you, in Vegas for Cisco Live U.S. next year.
Tags: #CLUS, cisco live, cmx, cmx analytics, connected mobile experiences, EMSP, Hyperlocation
Welcome to Cisco Live San Diego 2015!
We are excited to showcase our Enterprise Mobility booth, announcements and events at #CLUS. This page is a resource page to help you in planning for all of the exciting Mobility activities at Cisco Live San Diego. Feel free to bookmark this page and come back to learn about all of the latest news at the event.
Cisco Live is Cisco’s premier education and training destination for IT professionals worldwide. Mark your calendar for Cisco Live 2015, June 7 – 11 in San Diego. Visit the Enterprise Mobility booth to learn more about new products, announcements, demos, sessions and win prizes!
Venue Information: San Diego Convention Center
111 West Harbor Drive, San Diego, CA 92101
Featured Sessions (and other sessions visit here)
Monday, June 8
Innovation Talk: Future of the Network (with CMX live demo) – Rob Soderbery, 1:00-2:00pm PT
PSO Session: 3-Steps to Creating an Effective Mobility Strategy – Prashanth Shenoy, 8:30-9:30am PT
Tuesday, June 9
Booth Theatre Session: Developing an Enterprise Mobility Strategy – Raakhee Mistry, 3:15-3:30pm PT
Wednesday, June 10
Booth Theatre Session: Prepare for the Next Wave of Mobility (.11ac Wave 2 Innovations) – Bill Rubino, 11:30-11:45am PT
PSO Session: Customer Experience – The New Competitive Battleground – George Wilson, Stephen Smith 1:00–2:00 pm PT
Thursday, June 11
PSO Session: CMX: The Latest in Location Innovations and Analytics – Jagdish Girimaji, 8-9am PT
Booth Theatre Session: Engage Your Customers With Connected Mobile Experiences – Jolene Tam, 1:30-1:45pm PT
Read More »
Tags: #CLUS, 802.11ac, cisco live san diego, Cisco Mobility, Cisco Wireless, CLUS demos, CLUS sessions, CLUS15, cmx, connected mobile experiences, EN5, Hyperlocation