With increasing demands and decreasing budgets, these are challenging times for many IT professionals. Some savvy IT people, however, are growing their budgets and improving their careers by forging partnerships with business groups who can benefit most from IT’s expertise, and are willing to help pay for it.
Which business groups are most likely to team with IT? Actually, we asked the same question in our recent Business and IT Priority Survey, which queried 1800 business leaders across many VP and CXO roles, including finance, marketing, sales, strategy, human resources, diversity, operations, manufacturing, business development, and more.
Based on this global data, Chief Marketing Officers (CMO) are great potential partners, because while their priorities often align with IT, their budgets may not:
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Tags: chief marketing officer, Cisco Business and IT Priority Survey, CMO, connected mobile experience, enterprise networks, IT budget, MGM Resorts, operations manager, Sheryl Pattek, survey
Black Friday. Holiday Travel. Consumers have a more Enjoyable Experience and Businesses are Successful
Thanksgiving is around the corner and the holiday season will be upon us. What will Black Friday look like this year? I know that this is a time when things get more chaotic in my household. As my kids get excited for a break from school, and we all look forward to extended time with family and friends, we must first get through all the holiday preparations and planning. Am I better off ordering gifts for my wife and kids online versus going to the store? Do I want to deal with crowds and getting lost in a retail haze on Black Friday or Christmas Eve? And where will we spend our holiday vacation this year? Will we have access to Wi-Fi wherever we go should I need to check email, or so my kids can watch their favorite shows on Netflix?
This also got me thinking about the questions that keep businesses up at night during the holiday season. These include:
- How can I have a one-to-one engagement with every customer or guest?
- How can I get more customers into my venue?
- How can I avoid showrooming?
- How can I efficiently use my physical assets and human resources to ensure my venue is set up to maximize customer flow and staffing?
- How can I stand out from the crowd and compete with rival brands?
- And advertisements – how can I make them specific to the consumer in my venue rather than generic for many?
Taking these business concerns into account and listening to our customers have prompted Cisco’s Enterprise Networking Group to team up with Facebook to enable businesses to turn their challenges into opportunities. We’ve looked at how consumers can have a more connected experience while in business venues and at the same time how the business can improve the engagement with consumers while they are in the venue. We want to make this year’s holiday season more pleasant for everyone.
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Tags: Black Friday, cmx, connected mobile experience, consumer, facebook, retail, wi-fi
This Thursday at 10a.m. PST, we have a fabulous webinar where we’ll discuss a new wi-fi solution that can help businesses more effectively engage and better understand their customers. What’s cool is that this new wi-fi solution will help businesses offer personalized and enhanced mobile experiences for their end users – even based on where they are or how long they’ve been at a particular spot. A great part of this webcast will be the discussion on how businesses who’ve deployed it are using this new tech. Click on the image to the right to register.
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Tags: access point, byod, Cisco, cisco wireless network, connected mobile experience, mobility, Service Provider, service provider wi-fi, webinar, wi-fi, wireless network