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Cisco’s Solution Framework for the Digital Journey

Every country, city, industry, and business is becoming digital in order to leverage the unprecedented opportunities possible from rapidly expanding connectivity around the globe.

Digitization requires customers to rethink their business, operations, and technology strategies. Cisco’s research, along with countless business experts, forecasts that 40% of today’s leading businesses will be displaced by competitors disrupting the market with new approaches— digitization is an imperative for business survival.

I am excited about today’s announcement of Cisco’s Digital Solutions for Industries. This showcases our unique approach to help customers capture the promise of digitization.

Tony Shakib news conference

Digital transformation necessitates a combining of business and IT strategy that connects everything, embraces analytics, and takes a holistic approach to data security that spans technology and operations. According to the 2014 Digital Transformation report by the Altimeter Group, 88% of companies report undergoing a digital transformation — however, only 25% have mapped the digital customer journey and have a clear understanding of new or under-performing digital touchpoints. Read More »

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Mitigating Security Threats in Manufacturing with Cisco’s Connected Factory

Today’s manufacturing industry faces an aging industrial machinery infrastructure that presents huge security challenges poised for continued growth in the coming months and years. Increasingly, manufacturers are beginning to view data security as a top barrier to realizing the value of the Internet of Everything (IoE). In fact, the steady growth of the IoE is creating efficiencies and cost savings across the entire value chain, presenting a $3.9 trillion value opportunity for manufacturers. However, this exponential growth of connections and integration between people, processes, data, and things also presents added security risks and threats that are often complex and multifaceted.

Here are a few of the implications and impacts of security breaches for manufacturers:

  • Theft or Loss of proprietary or confidential information and intellectual property
  • Downtime in factories and lost productivity – potentially very severe
  • Violation of regulatory requirements
  • Loss of public confidence and brand
  • Economic loss
  • Impact on national security

According to Symantec, the manufacturing business sector was the most targeted in 2013, accounting for 24% of all targeted attacks. Of those attacks, industrial networks topped the list of systems most vulnerable to cybersecurity issues. Additionally, the number of attacks on industrial supervisory control and data acquisition (SCADA) systems doubled from 2013 to 2014. Unfortunately for manufacturers, 91% of breaches took just hours or less to perpetrate, yet more than 60% of attacks took months – or even years – to detect. This considerable gap gives cyber attackers plenty of opportunities to access a manufacturer’s trade secrets and sensitive production data.

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2015 Manufacturing Industry Predictions

What’s new and trending for the industry? Well, predictions for the upcoming year as a motif is certainly not new but is definitely trending, considering the deluge of pundits concentrating their well-informed thoughts about which industry happenings will emerge through hyperbole and into reality. Amongst go-to industry resources I find myself perusing is LNS Research, who has chosen to break down their Top Three 2015 predictions by industry trend/topic: Industrial IoT; Industrial Energy Management; Environmental Health and Safety; and Asset Performance Management.

Another annual favorite that I’ve blogged about in the past—including commentary on Cisco relevance—is IDC Manufacturing Insights, who this year took on a refreshing, new format entitled IDC Futurescape: Worldwide Manufacturing 2015 Predictions. The team of IDC manufacturing practice analysts quantify and qualify their ten most critical imperatives to be addressed by global manufacturers in 2015 and beyond—based on the coalescence of technology and line of business interests—including a few that are very pertinent to Cisco’s Internet of Everything (IoE) initiatives:

  • In 2015, customer centricity requires higher standards for customer service excellence, efficient innovation, and responsive manufacturing, which motivates 75% of manufacturers to invest in customer-facing technologies.
  • By 2016, 70% of global discrete manufacturers will offer connected products, driving increased software content and the need for systems engineering and a product innovation platform.
  • By 2018, 40% of Top 100 discrete manufacturers and 20% of Top 100 process manufacturers will provide Product-as-a-Service platforms.
  • In 2015, 65% of companies with more than 10 plants will enable the factory floor to make better decisions through investments in operational intelligence.

Before the analyst predictions pushed their way onto my laptop screen, I was asked by Cisco’s press relations team to put forward my top 3 for the industry. So on All Saints Day, before heading out on weeks of travel to China, India, and several of the United States outside my home residence, I produced three ideas that didn’t make it to our PR megaphone. As part of this blog, I’ve decided to share these three predictions, with some relevant observations from my Nov-Dec travels and customer interactions …

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From Local to Global: Extending Our IoE Innovation Strategy with openBerlin and TTTech

mfg Blog 110714There are people all over the world doing truly innovative acts to move the technology needle, but without proper support, many of these ideas fail to come to true fruition. We at Cisco are committed to doing our part by guiding these creators towards a path of success. With both internal and external programs to feed innovation – including the Cisco Internet of Things (IoT) Innovation Grand Challenge and the Technology Fund – we aim to nurture disruptive ideas.

In this light, we were pleased to announce in September the establishment of an IoE Innovation Center in Berlin, Germany – openBerlin. Scheduled to open the summer of 2015, openBerlin will focus on the rapid prototyping of solutions in the transportation and manufacturing verticals. openBerlin marks the sixth Innovation Center in Cisco’s portfolio and joins its successors in Rio, Brazil; Toronto, Canada; Songdo, South Korea; Barcelona, Spain; and London, UK. Read More »

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Making Smarter Manufacturing and IoT a Reality Today

Recently, Lopez Research published a white paper entitled Building Smarter Manufacturing with the Internet of Things (IoT). It is a worthwhile read especially for industrial and manufacturing companies as they wrestle with the implications of IoT for the factory floor and beyond. 

The paper describes what IoT means for manufacturers today, including some of the compelling business benefits and value from improved connections between people, processes and data. A recent video infographic, ‘Manufacturing Tomorrow’s Possibilities’ produced by Cisco Consulting Services cites some statistics, including how intelligent connections across the value chain resulted in ‘reduction of time to market drives 1.2% bottom line improvement’:

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