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Local Government and Law Enforcement Share Unique Insights

Cisco recently held a public safety panel to discuss how public sector agencies are addressing reduced workforces and constrained budgets. Central to the topic of discussion were cost-effective solutions to keep citizens and public spaces safe. Jonathan Thompson, executive director of the National Sheriffs’ Association, and Jeff Teer, a telecom analyst for the city of McAllen, Texas, were among the panelists who led the conversation. These leaders discussed integrating the right technology to enhance public safety and support the justice system.

Challenges for Today’s Sheriffs

Law enforcement agencies in the U.S. are evaluating how technology can reduce costs. Agencies are now working with technology to leverage the right resources, data and location information to support organizational needs and improve efficiency.

During the panel, Thompson explained the scale and scope of environmental challenges facing sheriffs. Due to current federal policies, sheriffs have taken a primary role in securing and protecting the U.S. border. Thompson noted that technology is a key component to helping sheriffs operate successfully. While U.S. Customs and Border Protection (CBP) offers a very robust and viable set of solutions for their personnel, deputies will sometimes have to cover more than 25 square miles alone in remote areas. These deputies need the technology in place to fulfill their roles and communicate with not only each other but other entities (like CBP) to provide support as-needed.

Sheriffs are being asked to do more with less, and be more efficient with less. This type of pressure paired with their unique civic obligations lead to a high-stress environment. Given these circumstances, sheriffs are generally slow to adopt intricate technologies, so they require solutions that are simple and easy to use.

How are public safety agencies improving efficiencies?

Teer explained how McAllen brought Cisco TelePresence into its warrant process to accelerate investigations that require easy and immediate access to a judge. This new deployment has minimized wasted time and maximized its value and efficiency for law enforcement and the judges. The city has plans to use video adjudication to support virtual arraignments. This force multiplier will be cost-effective and improve efficiencies. By using technology to collaborate across jurisdictions, stakeholders from different agencies federal, state and local can connect to improve law enforcement. This kind of connected justice is one of Cisco’s major public safety initiatives.

Law enforcement agencies rely heavily on planning, especially when it comes to planning and evaluating pipelines. Forecasting where an agency plans to be in the next few years is very important. These projections and input from every department can help agencies to improve overall connectivity and proficiencies.

Cisco is committed to providing public safety organizations with the technologies they need to do their jobs as efficiently as possible. Visit Cisco’s safety and security website for more information about how government agencies are using Cisco technologies and solutions to improve the lives of law enforcement officers as well as citizens.

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Highlights from IACA Sydney 2014 #ConnectedJustice #CiscoPublicSafety

iacasydneyI had the opportunity to attend the International Association for Court Administration (IACA) conference in Sydney, Australia last week. Congratulations to IACA for a very successful 7th conference with an amazing group of court leaders from more than 40 countries around the world.

Distinguished speakers and panels presented  important court administration topics including on the first day a range of important presentations:

  • Opening keynote address National Judiciaries in a Global Economy delivered by Hon. Chief Justice Robert French AC Chief Justice of the High Court of Australia
  • Courts Governance Structures and Court Excellence
  • Succession Planning in Court Administration
  • International Perspectives on Access to Justice and the Empowerment of Women Affected by Family and Domestic Violence
  • The Court Administrator: Succession planning and developing future leadership
  • Access to Justice for Vulnerable Groups
  • Governance: The exploration of the roles of judicial officers & court administrators and how the relationship may be improved and enhanced
  • Balancing Security and Access through Courthouse Design

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Mobile Public Safety: Connections on the Job

Public safety agencies continually strive to improve their effectiveness and responsiveness to incidents in their jurisdictions. With increased attention on homeland security programs, these agencies demand better interdepartmental and interagency communications with important personnel, including police officers and first responders in the field.

Mobile applications supporting police, fire, and medical response units have transitioned from simple text and voice to rich multimedia applications. Real-time video, maps with satellite imagery, Global Positioning System (GPS) tracking, and global database searches are now available in handheld devices that first responders carry with them in the field. In today’s technological sphere, public safety agencies are leveraging these new capabilities and extending their existing applications in order to enhance the efficiency and delivery of high-quality services. Read More »

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Courts Excellence in a Changing World: Highlights from Day 2

02The second day of the Courts Excellence in a Changing World conference was even better than the first with a number of best practices demonstrating court excellence. Many of these best practices involve technology innovations that provide the foundation for transformation.

The best practices shared provided the courts capabilities for 24×7 citizen services, reduced costs, increased transparency, access from anywhere at anytime, increased citizen satisfaction, and more.

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Courts Excellence in a Changing World: Highlights from Day 1

IACA DubaiI am fortunate to have the opportunity to attend the Courts Excellence in a Changing World conference in Dubai, UAE this week.  Hosted by the International Association for Court Administration (IACA) in association with the Dubai Courts and the DIFC Courts as host judiciary.

This event in Dubai is the first of its kind in the Middle East region and the sixth International Conference to be held by IACA and the largest so far with representation from over 50 countries around the world.

The agenda’s theme is  “Court Excellence in a Changing World” with leaders from judicial organizations from the Middle East and all over the world attending to share, and gain knowledge about best practices, latest strategies for change and successful examples of court efficiency.

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