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Cisco Meraki Systems Manager Extends Enterprise Mobility Management to the Cloud

The industry is going beyond BYOD—it’s not just about simply connecting the device anymore: the mobile landscape has grown to include apps, devices and content, all of which require security and management. This is no easy task. Enterprise mobility management (EMM) is no longer a nice-to-have for our customers—it is a necessity. You need a mobile strategy.

We at Cisco have been steadily building out our mobility portfolio across infrastructure, policy and management over the past few years to provide our customers with what they need to get ahead of the mobile trend.

It has always been Cisco’s strategy to use open API’s with ISE to integrate with host of 3rd party EMM vendors, including Citrix, MobileIron, Airwatch and many more. We are now extending that flexibility to create a cloud-managed EMM offering with our Cisco Meraki solution.  The latest addition to the Cisco mobility portfolio, the Cisco Meraki Systems Manager Enterprise is an evolution of Cisco Meraki’s existing MDM cloud offer, and a natural extension of the Cisco Meraki network management solution (e.g. extending management of wireless access points to the management of devices connecting to the enterprise domain).

Cisco is committed to customer choice, and will continue to offer different options to the market, including ecosystem EMM partner solutions. The addition of the Cisco Meraki Systems Manager broadens that portfolio to strengthen our offering and empower our customers attain the mobility solution best suited for their specific requirements.

For more information on the Cisco Meraki Systems Manager, read the full announcement blog here.

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Powerful API's Unlock Location-based Services

We’ve all been there, seen it, and even done it ourselves. We’re talking or texting on our phones while walking around the isles of our favorite store. Half the time people are in a venue they’re more fixated on what’s happening on their phone than what’s around them. What about those brick and mortars around us? How can they get our attention when our noses are in our devices?

The way people use their devices may never change, but the way in which businesses interact with their mobile phone loving customers can. Cisco’s Customer Mobile Experiences (CMX) solution provides businesses with the technology to leverage the mobile trend to their advantage by serving smartphone carrying visitors, guests, passengers, shoppers and students location-based services to get their attention.

Among these tools is a valuable set of API that can unlock location-based services, such as indoor navigation and push notifications to create a more personalized mobile experience.   Read More »

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Location Based Services Enabling Smart Connected Cities

Smart Cities and the Internet of Everything have become commonly used terms over the past year or two. Both represent huge opportunities for both business growth and also for the delivery of better services and experiences for consumers and citizens alike. The size of this IoE opportunity has been widely predicted to exceed $14 Trillion[1] and within this just the Smart Cities component has been estimated to be worth $1,266 Billion[2] by 2019.  With this scale it is little wonder that it attracts a lot of interest and therefore a lot of very interesting innovation.

lbs1.1The Internet of Everything (IoE)  brings together people, process, data and things to make networked connections more relevant and valuable than ever before.  Smart and Connected Cities takes this and applies it in an urban environment to create new capabilities , richer experiences and unprecedented economic opportunity for businesses, individuals and countries.

While the Internet of Everything is about a connected grid of people, processes, data and things, what touches most of us is the ‘connecting people’ part of this equation.Within the greater IoE world, the Foundation for Delivering Next-Generation Citizen Services is how organizations and municipalities find innovative mechanisms to engage with us all. Read More »

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White Paper: RX-SOP 101

Just released yesterday: Cisco Wireless Release 8.0 includes a feature called Receiver Start of Packet (RX-SOP), which you can think of as putting earmuffs on the access point.  It’s not a new feature, as it has been used in stadiums and other high density deployments to great success for several years.  WLC 8.0 adds GUI configuration support with a low, medium, and high setting.

RX-SOP is meant for dense deployments, where channel reuse is a concern.  It’s a way to shrink cell sizes, but be careful: too much SOP and you can shrink your cells to the point where clients are no long able to connect.

Check out this whitepaper from the guys at the No Strings Attached Show.  It provides detailed configuration guidance as well real-world data--even the actual config.

For those of you interested in the nitty-gritty of how RX-SOP works, we had one of our RF Technical Leaders, John Blosco, go in-depth at Wireless Field Day 7.  If you missed it, here's the video:


For more on WLC 8.0, read the product bulletin here.

 

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Apple iOS 8 and MAC Randomization: What It means for Cisco’s Connected Mobile Experiences (CMX) Solution

As you may have read, Apple's iOS 8 will come with some changes to the way MAC addresses are exposed in Wi-Fi probe requests. Apple’s intent was to provide an additional layer of privacy for consumers and target those companies that offer analytics without providing any value to the end consumer. We’ve been getting some questions about what this means and how it impacts our Connected Mobile Experiences (CMX)  solution, so we wanted to clear this up for our customers.

What does this mean for you? 

First and foremost, Cisco has always been dedicated to privacy for our customers and their end-users. There are four aspects of privacy that are built into our CMX solution:

1. Anonymous Aggregate Information: All analytics are based on aggregate, anonymized location data.

2. Permission-based: Users have to opt-in to join a Wi-Fi network or download an app

3. MAC Address Hash: Users’ MAC addresses can be hashed before exposing to 3rd party apps

4. Opt Out: End-users are always presented with the option to opt out of location-based services

The true value of CMX analytics for organizations is in aggregate location data to be used for business analysis to improve the customer experience for end-users. Providing customers with high performing Wi-Fi not only keeps always-on mobile users happy and opens the doors to delighting customers with more personalized experiences, but also helps provide more granularity to those aggregate trends to feed back into the experience creation machine. Win-win.

What does this mean for our CMX value proposition? Read More »

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