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Ringing in 2015, the WebEx Way

Happy New Year! As I return from the holidays and begin the year ahead, I’m energized and excited about all the amazing accomplishments we achieved with WebEx in 2014. Many recollections come to mind that I’d like to share with you. And I have exciting news for 2015 — already! More on this in just a minute…

WebEx is really at the core of everyone’s work life. With over 60 million users and more than 1 million meetings a day, we really impact how people work and live. It was just a little over a year ago that I started leading the Cloud Collaboration Applications team at Cisco. When I started, I challenged the WebEx product team with a new goal to dramatically improve our already great web conferencing tool. A key element of this goal was a focus on simplicity. Making WebEx simple in addition to enhancing functionality was the target. Bottom line: It is our mission to delight every WebEx user and make their work life more productive.

The New WebEx

My team took this challenge to heart and made significant product changes in this direction. In October 2014, we launched the New WebEx that comes with a new clean intuitive interface, improved web landing pages that make it easier to join online meetings, much faster meeting load times, better video layout, and wideband VoIP audio for better audio quality. Read More »

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We Have Moved! Join Us on the Collaboration Blog for Video Updates

This is not goodbye!

Video Collaboration is a big deal at Cisco, as you can probably tell from some of our recent announcements about the Cisco TelePresence IX5000 and the first non-transcoded video call between a WebRTC application and an existing video endpoint. We’re constantly working to make video easier for you to use and as collaborative as possible. In our quest to put users first, video at Cisco has become integrated with, and synonymous to Collaboration at Cisco. We want you to have a seamless collaboration experience, regardless of device or location.

So what am I getting at with all this? We’re archiving the Video blog as part of this effort for a holistic, seamless collaboration experience. Join us over on the Collaboration blog, where you can continue to get updates on what is going on with Video Collaboration in the industry and at Cisco.

we have moved - blog image

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Reinventing Conferencing

What kind of a world will you live in three years from now? How about five? Will your personal robot pour you a drink after your self-driving car delivers you home? That’s where we’re headed, and it’s a pretty quick trip: self-driving cars are already on public roads and you’ll soon be able to buy that humanoid robot.

Cisco’s Collaboration team thinks a lot about the future—not just about how we’ll get around and get our drinks, but about how we’ll connect and collaborate. We’re passionate about the future of collaboration, about giving the world collaboration tools that are every bit as smart as those self-driving cars and whiskey-pouring robots.

Where we’re at: today’s challenges
Before we talk more about the future, let’s talk about where the industry is right now. Over the years, various vendors have given us audio conferencing, web conferencing, and video conferencing. Each of these technologies were introduced at different times, and have matured at different paces—with audio being the tried-and-true veteran, video conferencing the relative newcomer and web being the thing that came somewhere in-between.

Herein lies the problem: Read More »

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Gartner Recognizes Cisco as a Leader in Unified Communications…Again

For the seventh year in a row Cisco was positioned as a leader in the August 2014 Gartner Magic Quadrant for Unified Communications. In the accompanying Critical Capabilities for Unified Communications document, published July 2014, Cisco also received the highest ratings in Full UC with Strong Telephony and Ability to Offer Hybrid Solutions use cases. We believe our continued recognition in these key industry assessments demonstrates that the focus on simplicity and user experience across the Cisco Collaboration portfolio is delivering our customers the productivity gains they are looking for through a collaboration experience that only Cisco can deliver.

According to Gartner,  “The primary goal of unified communications (UC) is to improve user productivity and to enhance business processes. Gartner defines UC products (equipment, software and services) as those that facilitate the use of multiple enterprise communications methods to obtain that goal…UC products integrate communications channels (media), networks and systems, as well as IT business applications and, in some cases, consumer applications and devices.” Cisco shares this vision for UC and continues to deliver key innovations and integrations to ensure our customers are clearly benefiting from the full suite of Cisco’s leading  telephony, video , web conferencing , messaging , IM/P and contact center offerings.

In the 2014 Gartner Magic Quadrant for Unified Communications, Gartner once again positioned Cisco as a leader for ability to execute and completeness of vision.  The report identifies strengths and cautions for individual vendors and we feel the strengths for Cisco UC offering are: Read More »

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Finding Simplicity in Complex Video Installations

While it sounds too good to be true, it can be simple to build seemingly complicated video installations. Like a custom-built house, you can build video-collaboration rooms to specification. And custom doesn’t always have to mean complex. Cisco is helping organizations do that today by creating a solution with powerful codecs, intelligent imaging technology, and flexible software.

I’m often asked how to quickly build training or briefing rooms with presenters on both ends. People usually ask about a briefing room with 24 classroom seats or a 100-seat training room. They typically have three key requirements:

  • Local presenter or when the presenter is in the room
  • Remote presenter or when the presenter is calling in
  • Interactive discussion between different sites with local presenter at the podium

FH video blog post SX80 8_4_14

This requires multiple screens, Read More »

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