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Quick, Simple and Flexible Can Go Hand in Hand

As video technology becomes more prevalent in both the consumer and business worlds, employees expect to find it in more places in the work environment. These days, it’s not uncommon to walk into a conference room and see a table surrounded by people using their laptops to watch a speaker or presentation from another location.

Cost and complication prevented many organizations from deploying video beyond the large rooms and executive suite. That’s no longer the case. Today, you can take advantage of existing equipment to bring two-way video to rooms that previously had only basic displays on the wall.

Quick Set products like SX10 and SX20 are a cost-effective alternative solution that provides the necessary parts without the higher cost of AV integrations or traditional integrated video conferencing systems.

We recently added the SX10 to our Cisco TelePresence SX Series line of solution products, which together with SX20 make up Quick Set solutions for video-enabling existing traditional meeting rooms. These two products are an affordable way to take advantage of your existing displays or monitors to deliver intelligent, high-definition videoconferencing. You can achieve sophisticated video collaboration experiences with flexibility for easy integration into many different types of rooms.

Extending your current display investments with a SX Quick Set video solution can offer the following benefits: Read More »

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Exceptional Collaboration Gets Personal

Not too long ago, I was digging around in some old boxes and pulled out my old Motorola RAZR phone, along with a surprising number of other devices I used to carry around. What can I say? I’m a geek. In addition to my phone, I had a digital camera, a notepad & digital pen, an iPod, a GPS, a few spare memory cards and even a Palm Pilot. It struck me that in handful of years everything has changed. All the things I needed those devices for now exist in my smartphone – making my life simpler and easier. Peter Diamandis calls it dematerialization; I call it simplification, and use it as a backdrop for our collaboration technology strategy.

The ability of technology to simplify our experiences inspired our mission: to make collaboration simple. Consider that for all the promise of today’s collaboration technologies to make our lives easier, we are often frustrated by the fact that the most advanced products can’t seem to do the simplest of things; starting a meeting on time, connecting me with anyone anywhere, or allowing me to share my stuff easily. While technology companies race around to one-up each other introducing the next whiz-bang feature, they mostly overlook the one essential: what their product should do really well.

I joined Cisco with the purpose of delivering on this mission and bringing exceptional collaboration technology to everyone, everywhere: every room, every desk, and every pocket. The results of this focus have started to materialize in a set of announcements we started a few months back.

In March, we introduced the products that bring collaboration into every room in the enterprise: the SX10, MX200, MX700, and MX800 endpoints. These products are all about great collaboration experiences: engagement, simplicity, affordability – and award-winning design.

Today, we bring these elements to every desk with the Cisco DX80. It’s time to provide every worker—not just executives—with the tools that let everyone collaborate at a moment’s notice, without technology hassles. Read More »

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Can Midsize Businesses “Be Everywhere with Video”?

Off the top of your head -- how would you describe a successful company that is growing fast?

  • Has intimate customer knowledge
  • Provides great customer service
  • Is agile and responds quickly to changing requirements
  • Considered a great place to work

These are just a few characteristics that jump into my mind.

My colleagues recently produced the video Be Everywhere with Video Collaboration (PLXX) to show how effective video collaboration can be.  It highlights many of the characteristics I’ve listed above. Although fictional, the company depicted in the video reminds me of some of the small and medium sized marketing agencies I’ve worked with in the past.  They show a real can-do attitude, but with enhanced and accelerated service using business quality video collaboration.

So, why haven’t more medium-sized organizations adopted video technology?  A colleague recently told me that “93% of the conference rooms in the world don’t have Read More »

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Like Chocolate and Peanut Butter, Some Things Are Better Together

Collaboration is an inherently social concept. It’s about people and connection. It’s about communicating, working together, interacting to meet goals, accomplishing tasks, innovating, and creating. Just as people have unique personalities, so do the ways they collaborate for business, whether 1:1 or in groups, in structured meetings or hallway conversations, sitting at desks or on park benches, in real-time conversations or long-term interactions.

As technology evolves and geography becomes less relevant to connecting with others, the options for how we collaborate multiply. And multiply again.  But technology itself is an enabler of collaboration, the value is in the connections that people make – with each other, information, and ideas.

Finding ways to improve the connections between people and the information they need to share is critical to improving business. From our perspective we want the technology to disappear; providing the ability for people to interact in the ways they interact best, wherever they are.

“Alone we can do so little; together we can do so much.”―Helen Keller

We see great value in providing social solutions to our customers. Bringing together social networking with communications technology provides people with the means to collaborate and gives them flexibility to do the best work they can. Like Helen Keller, we believe people working together can achieve extraordinary things. We believe the same is true of companies.

Increasingly, organizations are looking for ways to integrate social solutions into their collaboration tools and business processes. Throughout the past decade, Cisco has continued to weave social into the fabric of our own collaboration portfolio.  At the same time, we continuously looked for opportunities to collaborate with other companies to integrate new technologies and improve what we can offer our customers – bringing the best of the best together to provide our customers with the ideal solution to fit their business needs.

Today I am happy to announce that we are entering a relationship with Jive Software
Read More »

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New hardware Solutions, New Investment, What Does it Mean to Industry?

The video collaboration world has reached another interesting inflection point.  The market has shown that there is an experience threshold to deliver effective remote video collaboration – recall the rapid doubling of the video market between 2006 and 2008 when HD video became possible across a range of platforms.  It is also clear that high quality experience delivers both dramatic productivity increases as well as significant business growth opportunities.  So what is holding back the market currently?

The challenge has been to deliver the threshold experience at a price point that is accessible to everyone. The solutions that are being offered up until now have either been too expensive to roll out at scale or have compromised on quality, security, connectivity and interoperability to the point where the experience threshold is not achieved.  The market has shown that “good enough” does not deliver the type of user experiences that businesses need.

We have been talking about quality attributes for some time, and arguably Cisco has been progressively improving this with both software and hardware developments.  However, the latest endpoints announcements from Cisco at Enterprise Connect address perhaps the most fundamental requirement to drive the video collaboration market:

  • Delivering business video for everyone

Video collaboration has delivered many benefits to the organizations that are taking advantage of it today. By embracing this technology these organizations are seeing greater productivity among their employees, partners and vendors as well as reduction in travel costs by using video to be anywhere at any time. Read More »

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