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Celebrate #CMAD on Monday: Jeremiah Owyang and LaSandra Brill Video

Don’t forget to set your reminder for Community Manager Appreciation Day (#CMAD) which happens Monday January 24, 2011. (Watch Cisco’s LaSandra Brill interview Altimeter’s Jeremiah Owyang on this topic below.)

Held the fourth Monday of every January, this holiday is meant to make our community managers aware of just how much we appreciate what they do. You know, it’s not just posting content. Community Managers are responsible for the overall experience and relationship one develops in a community. Community Managers can be answering a support question one minute, developing a new community the next, while submitting some product innovation feedback on behalf of their communities. And that may just be in the first couple hours of coming into the office…

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