Hi! I’m Kati Dahm, and I am interning in with the Social Media Communications Team for the summer. Today marks the end of my first two weeks of working at Cisco, and I can already say that it has been very exciting. I’ve set up my cubicle and my laptop, and met the people in the surrounding workspaces. I’ve already had many valuable learning experiences, from learning how to dial into a WebEx call to where the café is (important!). As I continue my time at Cisco, I will update my readers on my interning adventures- which may not always turn out to be what you expect. Interns have gone to Vegas, made videos and even rapped. Who knows what they’ll have me do?
Facebook was the humble beginning to my social media obsession. I signed up for an account my freshman year of high school, and I was hooked. Twitter was more of a college thing. It was in to tweet about the cool things you were doing with your other friends that were in touch enough to have their own handles. In April, when I got an exciting offer to be an intern at Cisco, I couldn’t say no. This brings me to where I am today, blogging about different companies and how they communicate their news through various channels such as social media tools and corporate newsrooms. I will be examining and analyzing these channels and bringing them back here to determine the best forms of communication that businesses can utilize. In my opinion, this is one of the most important things businesses can do so that they stay engaged in what their target audience is reacting and responding to. I look forward to hearing from you over the duration of my internship, along with any ideas, questions or commentary you may have in regard to my posts.
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Tags: communications, intern, social media, update
“If your VP asks you to draw your idea on the board, I want you to acquit yourself favorably.” This was one of the goals of a half-day Visual Communications class I took recently. Our teacher, Greg Twiss, is a Design & Engineering Operations Director here at Cisco, and also a former IDEO Client Manager and Product Design Consultant.
We had a whirlwind tour of drawing perspective, shadowing and creating visual tension. Greg talked about how strong visuals combined with great story tellling creates a lasting message. No more bullet point lists for us!
He also talked about our adult hang-ups. All kids say they can draw. He then asked our class how many people could draw and 2 people raised their hands. The constant self critique while drawing really gets in our way. Read More »
Tags: art, communications, diversity, drawing, Inclusion and Diversity
In last week’s blog, Bank Branches – “News of my death has been greatly exaggerated”, I argued that bank branches are not only thriving, but are the foundation customer interaction channel for most retail banks and that video will be the enabling technology to reinvigorate and reenergize the branch. Read More »
Tags: bank, branch bank, branch experience, collaboration, communications, customer, virtualization
Telepresence and videoconferencing services (both hosted and managed) will reach a whopping $1.2 billion(US) worldwide by 2016, according to ABI Research.
Cisco partner Tata Communications is riding that wave and shares insights in a recent FastChat video with MSPmentor Editorial Director Joe Panettieri.
In the video below, Joe interviews Greg Brophy, Director of Product Management at Tata. Greg shares ways that the company is using the cloud to help its customers connect globally using Cisco’s TelePresence technology. He also shares a recent customer win and what he sees are key trends among his customer base.
Wondering how can you plug into Tata Communications’ infrastructure? Read More »
Tags: business, channels blog, Cisco, cloud, communications, customer, endpoint, FastChat, infrastructure, MSPMentor, partner, tata, technology, TelePresence, TP, unified communications
“Colin is a 20-year-old computer science student living in London with two other students in the year 2020. He enjoys backpacking, sports, music, and gaming. He has a primary digital device (PDD) that keeps him connected 24 hours a day — at home, in transit, at school. He uses it to download and record music, video, and other content, and to keep in touch with his family, friends, and an ever-widening circle of acquaintances. His apartment is equipped with the latest wireless home technology, giving him superfast download speeds of up to 100 Mbps.” Read More »
Tags: business, collaboration, communications, generation, Generation C, Generation X, Generation Y, Inclusion and Diversity, information, interact, technology, workplace