As we’ve been preparing for next week’s Collaboration Summit, I’ve been reflecting on the past 10 years in the video and communications industry. In today’s hyper-connected world, the bar has been raised and user expectations are higher than ever before, especially as it relates to video and its impact on efficiency and productivity. Users want to be connected all the time while having more control of when or how they are reached. They want to have access to an array of video collaboration experiences with the ability to choose how they want to interact based on what’s going on during the day. And they want it to be easy to use, easy to connect to others, easy to integrate with business applications and content, and of course easy to manage.
The list of user requirements is exciting for the industry. It proves the immense value inherent in video communications and is inspiring everyone to think harder about what users want not only now, but also years into the future. Yet keeping up with these demands is no easy feat for any technology vendor and can be even more challenging for IT teams supporting all of these new user scenarios in a business environment. Simply put, video communications needs to be reimagined so that the promise of pervasive adoption can happen, and can happen in a way that delivers unsurpassable value.
It’s time for a more intelligent approach. Read More »
Tags: Cisco, collaboration, collaboration summit, communications, IT, TelePresence, video
Manufacturing Exports up over past 18 months for USA.
Douglas Burtnick of Aberdeen Asset Management was heard on NBR recently talking about how the US export story is really interesting, and often overlooked by those not focused on the manufacturing industry. He said…
“Companies are seeing external demand for anything from machinery, to electronics, to chemicals, and they’re starting to think about where they really want to manufacture those products. That’s a big deal, because this is the first time in several decades that we’ve actually thought about manufacturing coming back to the US.”
Clearly that affects Aberdeen’s investment philosophy, but he also points out how the phenomenon will affect different regions in the US, and the types of products that will be built here.
This is a significant change from companies going overseas to look for lower costs. So what’s caused the change? Most agree that there are three major reasons.
. US Manufacturing is humming
The first is to do with the issues of distance, communications and language. Transportation costs are significant. Whilst communication and collaboration techniques from companies like Cisco enable real time connected manufacturing, meaning that manufacturing is becoming more connected, this makes the US itself more connected. Overseas transportation costs of materials and goods themselves can still be significant, and a clear target for reduction.
- The third area has been well articulated by commentators. Read More »
Tags: collaboration, communications, connected manufacturing, higher productivity, Industrial Automation, lower cost, manufacturing industry, unified communications
As the market leader in Unified Communications, Cisco has a broad customer base, with organizations from the Fortune 500 to small local businesses using our UC portfolio of infrastructure and endpoints. Since we have over 120,000 customers and over 50 Million users across the globe, we wanted to find out more about who these users were and how they use Cisco IP phones on a daily basis. Last week, we launched a Facebook contest asking our Cisco Collaboration fans to submit photos of all the interesting locations where they use their Cisco IP phone, and to tell us how they use them and what benefits they were seeing from their phone.
I’m excited to report that the responses have been fantastic! Cisco users have been enthusiastic with their stories, sharing how Cisco IP Phones complement their workspace, and offer their organization a highly reliable and proven technology that is still very much at the center of facilitating enterprise communication and collaboration. The always-on familiarity of the dial tone, the secure access to directory features and the high quality of the voice and increasingly video interactions are all contributing to these devices being used on a daily basis. Users span all industries and include teleworkers, nurses in a hospital, call center agents and retail store managers, and office workers from different industries, each of whom rely on a high performing, stable solution for their critical communication needs.
What’s your Cisco desk phone story? Become a Cisco Collaboration fan on Facebook and share your story! Read More »
Tags: Cisco, collaboration, communications, contest, ip phone
Loose lips might sink ships is a propaganda idiom originated during World War II to bring awareness to the hazards that may be caused by careless talk of subject matter that could be potentially vital information to the enemy. As a US Navy veteran, I take this to heart and do my best to protect corporate data no matter how insignificant it may seem. However, social communication sites such as Facebook, Twitter and YouTube provide new avenues of personal sharing in a social context that could have considerable ramifications in a professional context.
The other day I was talking to somebody about the challenges of publicly available communication sites and concerns on how to secure professional content from being openly shared. In many cases employees use the before mentioned sites to communicate internally or externally and often times may be sharing sensitive corporate data on these sites — not with the intent of being malicious, but because it seems like the right way to share information or they want to circumvent IT placed restrictions. He then shared a story with me of a coworker that posted a simple status update to a social site, something to the affect Read More »
Tags: collaboration, communications, facebook, social networks, twitter, youtube
By Steven Shepard, Contributing Columnist
In late spring of 2012 my friend Gary Martin and I attended a photography workshop in Death Valley. Rather than fly into Los Angeles from the east coast, we chose instead to drive from Gary’s home in western Wisconsin to California.
The trip took four-and-a-half days; we drove through Minnesota, where we had the pleasure of visiting the one-and-only Spam Museum (yes, there really is one; that’s an article for another time); South Dakota; Wyoming; Utah; a tiny sliver of Arizona; and the southern cone of Nevada, before we made our way into California.
Read More »
Tags: business technology, communications, photography, social media, social networking