Form, function and value do not have to exist independently when it comes to video conferencing. And we’ve just proven that with the latest generation Cisco TelePresence MX300 G2. At our Collaboration Summit conference last month, we unveiled the second-generation MX300 G2 video endpoint. Snorre Kjesbu eloquently described it as Scandinavian simplicity meets Californian approachability to create this beautiful, full-featured product, which comes to market with a lower list price than its predecessor.
Let’s talk first about the lines of this product: sleek, rounded edges, completely seamless, light and inviting. Humanizing elements bring the users closer together even though they’re thousands of miles of apart. And the Touch 10 is our easiest-to-use interface to date. It follows the same light design of the MX300 G2 with larger real estate for an even richer experience.
But our excitement goes beyond just the new look and feel of the MX300 G2. The new system is designed so that customers can more easily adopt video – making it more compelling, usable and accessible. The MX300 G2 is a fully integrated unit with a 55” LED screen, speakers, camera and microphones tuned to work perfectly together. New image sensors and optics enable a great picture without specialized lighting. While the new dual display feature lets you add a second screen for a rich content sharing experience. This gives you greater focus on content when you need it and reserves the entire system real estate for video. Read More »
At Collaboration Summit, Cisco announced a number of exciting new technologies designed to make collaboration simple, fun, and intuitive. My friend Rowan Trollope who leads Cisco’s Collaboration Technology Group, is working hard to “make technology in the office better than what you have at home.” With Cisco Expressway, Intelligent Proximity, and Jabber Guest, a few of the new products Cisco just unveiled, we are breaking down the barriers between the home and work, creating a seamless experience for staying connected. And in Rowan’s words, “You haven’t seen anything yet.” Rowan and his team are dead set on perfecting the usability aspect of our collaboration technology – making it beautiful, affordable, and easy to assemble – and my services team has the charge of perfecting another: extracting its value.
According to a 2013 Forbes Study Cisco commissioned to understand business executives’ attitudes towards collaboration, we found those who see the greatest value in collaboration technology are the ones who use it the most. Heavy users, or collaboration “leaders,” perceive a strong correlation between using collaboration tools and achieving transformational business metrics in areas like productivity, knowledge sharing, customer satisfaction, cost control, and more.
From a services perspective, collaboration success is dependent on two things: Read More »
I talk to customers virtually everyday as part of my job, and even though they thoroughly believe in the operational and transformative benefits of video collaboration, they tell me there’s still more we can do to help simplify the process for implementing video pervasively. So, at Cisco’s Collaboration Summit last week, we unveiled a host of technologies designed to do just that – grease the skids for driving video collaboration everywhere using an intelligent approach that is connected, adaptive and intuitive.
Cisco’s strategy for enabling pervasive video is aligned around three key strategies and, as such, so do our product innovations:
The collaboration market is on a transformational journey. Workloads and use cases such as web conferencing, telephony, video, and file sharing that started as separate islands at first, are now rapidly converging. With those islands come complexity of integration and interoperability, which means experiences can suffer.
Two key things Cisco is focused on is making collaboration simple to use, deploy, and buy; and pervasive by reducing cost and extending the value of existing investments. This week we announced Collaboration Systems Release 10 (CSR 10), the first time Cisco is converging voice, video, and content sharing across our portfolio to provide the best possible user experience whether you choose an on-premise, cloud, or fused model.
I’m excited about the fantastic new experiences we are enabling. Here are a few scenarios to help highlight what is now possible:
First Day on the Job
My first day at Cisco, I was told “everything is on the web,” Read More »
Ask Rowan Trollope, Cisco’s new SVP/GM of collaboration, what industry execs he identifies most with these days and he just might say “those running toy companies”. After all, toymakers can’t build just for buyers (aka parents) or for users (aka kids). These groups tend to define “fun” a little differently, so favor one over the other and your business is headed in the same direction as T-Rex.
The same holds true in Enterprise Collaboration; design solely for “the parents”—the business, IT—you stand a really good chance of totally losing “the kids”— not just Gen Y-ers, though they are a huge force in the business world today, but anyone who is getting work done with colleagues, partners and customers around the globe and around the clock. These are savvy users—even the least technologically inclined spend half the day on pocket-sized supercomputers (smartphones, tablets). They’ve become accustomed to personal tech that is beautiful to look at, simple to use and simply works—right out of the box.
Just like kids have a huge say in what toys parents buy, today’s users have a huge say in what collaboration tools get used to get the job done. With this in mind, Cisco is totally-completely-wholly committed to delivering collaboration tools that appeal to “kids” and “parents” alike. From now on we’ll delight end-users with beautiful, simple products while at the same time delivering the security, scalability and manageability the business and IT demand.
So what did we announce? You can read the full press release here; below is some additional color commentary on my favorite of the newly announced innovations:
No more “let me call you right back.” We’ve all done it: arrived in the office mid-smartphone-discussion and suddenly the desk phone with its oh-so-ergonomically correct speakerphone Read More »