This is part of a series on the evolution of the Cisco Collaboration Cloud platform, exploring the technical and design principles behind its unique architecture.
So far in this series, we’ve learned about two ways the Cisco Collaboration Cloud is revolutionizing enterprise communications technology: through its exceptional user experience and its hybrid capability. A third is security. Security ensures our customers are always in control of their own data and is fundamental to everything we do.
For IT, the question you really need to ask is a simple one: Does the collaboration platform protect my content from the prying eyes of others, including the vendor, or doesn’t it?
There is no gray area for collaboration security.
Our on-premises products, such as Cisco Unified Communications Manager, have traditionally put the decision about whether to use “Secure Mode” into the hands of the administrator. Secure Mode controls device profile security and media encryption. With entirely on-premises technology, administrators could decide whether the effort required to enable Secure Mode was justified for their enterprise.
More often than not, administrators decided to leave Secure Mode turned off. Let’s be clear: the administrator’s decision not to enable security was a failure on our part. We presented the administrator with an option to choose security that was only as secure as their network perimeter, which required zero effort or expense. Read More »