Over the years, I’ve seen how telepresence technologies revolutionize the way organizations of all sizes do business, but one area where I’m really excited about the potential is within the court system.
Here in Collin County, north of Dallas, our local court system is pushing the envelope when it comes to video technology. In addition to conducting felony pleas via video, a centrally located video system in the courthouse connects attorneys with their clients without having to a make trip to the county jail. Not only does the county’s telepresence technology increase efficiency and cut transportation costs for both attorneys and detainees alike, but it also fosters collaboration and innovation within the justice system. The county’s presiding judge uses the technology to connect with lawyers and judges across the country to share best practices and innovative solutions.
Watch this video featuring the judge, IT directors and attorneys, to see how Collin County is benefiting from telepresence…beyond a reasonable doubt. Read More »
Tags: 296th district court, collaboration, collin county courts, DGI, video conferencing, videoconferencing
This is the fourth in a series of blogs comparing and contrasting the Microsoft and Cisco approaches to providing enterprise collaboration in the post-PC world. The first blog discussed the differences between a purpose-built architecture and a desktop-centric approach that needs third party extensions to make a working enterprise-class system. The second blog discussed how the two companies are approaching the trend towards “Bring your own device” (BYOD) to work. The third blog discussed how the two companies deliver voice and video. This fourth blog focuses on the true cost to deploy.
No Free Lunch
A little after lunch time today at Enterprise Connect, Nemertes Research will host a session to present its findings on a topic near and dear to Cisco’s heart: “Building the Business Case for UC”. Drawing on data supplied by hundreds of IT decision makers on Unified Communications products and technologies, attendees apparently will “leave the session with a clear picture of the elements of a successful UC business case”.
Having this session right after lunch seems appropriate, since the session could easily be named: There’s no Such Thing as a Free Lunch.
As you may know, just a few weeks ago Cisco’s Rowan Trollope started a conversation about what matters in collaboration. The topic is so important to Cisco that we launched a web page to communicate our view on the key considerations in evaluating an enterprise collaboration solution, with a special focus on the differences between Cisco and Microsoft. So it is exciting to see the industry hone in on one of these considerations: cost and licensing.
Cisco believes that building an accurate business case for UC is increasingly complex. Capital costs and licensing are just the tip of the iceberg. What you spend on getting and keeping the solution running — the internal staff, training, third-party vendors and annual maintenance — matters quite a bit. Without a full understanding of all the factors involved in the real cost of ownership, selecting the right vendor and architecture for your organization may be an incredibly daunting task.
In a blog about the research behind today’s session, Nemertes’ Robin Gareiss calls Lync an “expensive operational proposition.” We think it’s important to note that Lync licenses are often Read More »
Tags: collaboration, Cost To Deploy, Microsoft, Microsoft Lync, Nemertes Research, unified communications
This blog is second in a series of blogs glimpsing into the future of video collaboration. The first blog was “Video Collaboration: Better Than Being There“. We encourage you to follow the series and let us know your thoughts.
Have you noticed that there is a camera and a pane of glass available to you at ALL times? From your smartphone to your PC, desktop office phone, telepresence (personal or room system), tablet, and even your TV, the ubiquity and ease of use of these devices and capabilities are providing a platform to extend video experiences everywhere. The big challenge is in providing a consistent, high quality user experience across all these devices. And that is not all. With new technologies available today such as HTML5 and WebRTC, more web-enabled devices can quickly become video enabled (video fridge anyone? :-))
So the future of video is not Read More »
Tags: codec, collaboration, html5, pervasive video, smartphone, tablet, TelePresence, video collaboration, WebRTC
Next week is the annual Enterprise Connect conference where thousands of industry leaders flock to sunny Orlando, FL to share visions and strategies for enabling collaboration in the workplace—and you can definitely expect Cisco to be there with news on how we’re changing the way people work.
Last year, you shared with us your challenges with scaling video and collaboration solutions. Some of you have expressed concerns with how your networks will be drowning in video traffic. This year, we’re happy to be back to share with you some new innovations that will help you with these scaling and management obstacles—it’s what we’re doing with medianet.
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Tags: collaboration, enterprise connect, medianet, rich media applications, video
What makes telework so successful for Cisco and its employees? For me the answer is simple and powerful: video.
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Tags: cisco on cisco, coc-collaboration, collaboration, telecommute, telecommuting, telework, video, working remote