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Building a New IT Organization

If someone asked you how to build a new IT organization from the ground up, what would you advise? A Cisco Sales employee asked me that very question last week. Her global customer had recently spun off a new regional group which was planning to do just that –build a completely new IT enterprise organization, with new IT infrastructure, new IT architecture, and new IT processes. She asked me if there were any Cisco IT best practices I could recommend to their newly-named CIO.

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Collaboration Technology and the Future Workplace

May 5, 2014 at 9:17 am PST

I often get asked by customers and partners what it takes to create an activity-based workplace – one that gets employees out of assigned cubicles and gives them a variety of spaces to use based on what they need to do and who they need to connect with throughout the day.

There’s no doubt that the physical environment in which we work is important. Spaces that are clean, well-lit, and attractive can go a long way towards fostering productivity, positive attitudes, and teamwork. But configuring your physical space is just one part of the overall solution.

Embedding collaboration technology into your space design is critical to the success of any workplace transformation effort. Employees need seamless, uninterrupted access to the information they need to get their jobs done. And the tools they use must be as intuitive as their own personal devices.

By “intuitive,” I mean being able to:

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  • Make and receive calls on any device, whether it’s a desk phone, laptop, mobile phone or tablet
  • Access email and corporate intranet anywhere on campus – wirelessly and securely
  • Find people in your organization, check availability, and connect using instant messaging, voice, video, desktop sharing, or conferencing
  • Engage in real-time, face-to-face collaboration and team building sessions – both planned and spontaneous – with colleagues around the globe

These are the ways in which workplace transformation can improve productivity Read More »

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Like Chocolate and Peanut Butter, Some Things Are Better Together

Collaboration is an inherently social concept. It’s about people and connection. It’s about communicating, working together, interacting to meet goals, accomplishing tasks, innovating, and creating. Just as people have unique personalities, so do the ways they collaborate for business, whether 1:1 or in groups, in structured meetings or hallway conversations, sitting at desks or on park benches, in real-time conversations or long-term interactions.

As technology evolves and geography becomes less relevant to connecting with others, the options for how we collaborate multiply. And multiply again.  But technology itself is an enabler of collaboration, the value is in the connections that people make – with each other, information, and ideas.

Finding ways to improve the connections between people and the information they need to share is critical to improving business. From our perspective we want the technology to disappear; providing the ability for people to interact in the ways they interact best, wherever they are.

“Alone we can do so little; together we can do so much.”―Helen Keller

We see great value in providing social solutions to our customers. Bringing together social networking with communications technology provides people with the means to collaborate and gives them flexibility to do the best work they can. Like Helen Keller, we believe people working together can achieve extraordinary things. We believe the same is true of companies.

Increasingly, organizations are looking for ways to integrate social solutions into their collaboration tools and business processes. Throughout the past decade, Cisco has continued to weave social into the fabric of our own collaboration portfolio.  At the same time, we continuously looked for opportunities to collaborate with other companies to integrate new technologies and improve what we can offer our customers – bringing the best of the best together to provide our customers with the ideal solution to fit their business needs.

Today I am happy to announce that we are entering a relationship with Jive Software
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Turn Meeting Rooms into Collaboration Rooms

These days it’s pretty rare that my meetings include only the people in the room. I work in a global company and my co-workers are spread out across the world. We work successfully together any time and from wherever we are through video collaboration. Video isn’t just a nice bonus: 87% of remote users feel more connected to their team and process when using videoconferencing, according to a recent GigaOm report.

You have conference rooms. Adding video should be easy. We agree. And that’s a big part of the focus for our latest endpoint products, announced last month.

The Cisco MX Series endpoints turn meeting rooms into collaboration rooms. Our design philosophy is what we consider “Scandinavian simplicity meets Californian approachability.”

All these collaboration room systems were built on the same philosophy:

  • Simplicity
  • Appealing design
  • Easy installation
  • Intuitive, consistent user interface
  • Improved quality, performance
  • New intelligent video collaboration experiences

This expansion in the MX Series means you can bring Read More »

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Cisco at ENTELEC – Heads up on what you’ll see

April 25, 2014 at 3:21 pm PST

Entelec 2014

 

Entelec info 2014Look out for Cisco at the upcoming presence at ENTELEC 2014. We’ll have both Exhibition space with demonstrations and a speaking slot.

ENTELEC is the Energy Telecommunications and Electrical Association focusing on communications and control technologies used in Oil & Gas and Electric Utility companies.

The ENTELEC 2014 Conference & Expo runs from May 20 -- to May 22, 2014, and this spring conference is being held in the George R Brown Convention Center in Houston Texas, one of the US major Oil and Gas centers.

Here’s advance warning of the Cisco presentation and booth.

Thursday, May 22, 2014, 2:30 p.m. – 3:30 p.m.:

Collaboration in O&G Operations: A Study into E&P Operational Behavior

- Cisco, Room 332B

And Exhibition details:

Cisco Systems, Inc.  Stand 231

Duarte 1 2-to-1-Ratio-smallCollaboration in Oil and Gas Operations is far more than just people using video and communications tools to talk to each other. With the advent of the Internet of Everything (IoE) that involves People, Process, Data and Things, operations staff at all levels of the organization expect to be able to collaborate with experts, supervisors, field workers and third parties using real time data feeds from videos and sensors, and have visibility to M2M communications, as well as to advanced modelling and analytical  tools, whilst collaborating! Cisco is already well known for its field virtual expert enabling collaboration technologies (more info here: Cisco Field Expert Collaboration for Oil and Gas At-A-Glance PDF -- 1.44 MB). With that you can get immediate, face-to-face access to experts with on-demand video and communications tools. Now we’re taking it one step further… Read More »

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