Almost five years ago, I was working in the wireless division for Cisco when we introduced the concept of business mobility in motion. Laptop sales were booming and Wi-Fi connectivity was cropping up everywhere, giving rise to the vision of people being mobile and their work following them. Today that vision has never been more real: the workplace is no longer a place. A new generation of devices, applications, and of course increased network capacity, allow people to perform almost any work activity — from the mundane to the complex — almost anywhere. Where we all come together today is a virtual workspace, and we’re connecting to it from places, devices, and applications of our choice.
The way we work — what we call collaboration -- is changing, too. We’re evolving from sending email and sharing files, to a work style based on social conversations and real-time communication. As our teams and work locations become more dispersed, richer interaction styles such as web conferencing, voice, and video increasingly come into play, often with mobile devices as the primary platform.
The intersection of collaborationand mobility is truly a crossroads. And a company that moves to embrace and use these capabilities will find itself the winner — with employees, customers, and shareholders — on the other side.
However, technology leaders who find themselves at this juncture face a major challenge Read More »
We could debate whether certain technologies are or are not a commodity, but the fact of the matter is when many enterprises evaluate their technology spend they consider two points: function and cost. This viewpoint yields initial cost savings when technology investements are awarded solely based on price. Unfortunately, a major consideration has been left out when evaluating enterprise technology investments mainly on price. The business risk and increased operating costs associated with multivendor environments, which in the long run may mitigate any initial cost savings.
This message is not new, but what is new is a research paper from Deloitte that details the value of a single-vendor architecture in mitigating business risk and those investing in technology need to consider these risks at the time of evaluation. This paper is a great lead in for the business architecture discussion that will translate to the technical architecture. This paper does two things: Read More »
In the words of Morley Safer from the American news program 60 Minutes, “Stand back all bosses, a new breed of American worker is about to attack everything you hold sacred.” What a nice way to put it Mr. Safer, but to be honest, it sounds a little biased.
Why has there been controversy between Generation Y and the current workforce? It may be due to our abnormal perspectives or the fact that we appreciate when others want our input -- whatever it is, the media has enjoyed writing about our “non-traditional” ways of working. The truth is other generations are now embracing some of our methods: such as communicating through social media and “Bring Your Own Device” (BYOD) because of its convenience and efficiency.
Yes, we may be viewed as discourteous to what the current workforce offers, but considering we represent some of the earliest adopters of new technology, we believe there is always “a next best thing”. Read More »
I attended my second VMworld in San Francisco last week, and I’m seeing a change in the desktop virtualization discussions I’m having with customers. It’s no longer just about the technologies but how it impacts (either positively or negatively) the business process.
There are some business processes common to most companies such as supporting contact center agents and onboarding of contract workers who need only the VDI components but also the communication and collaboration capabilities to do their job--often from remote settings such as their homes.
In fact, a recent analysis based on our customers’ Cisco Virtualization Experience Infrastructure deployments revealed Read More »
In a recent Forbes article Guido Jouret, Cisco’s Emerging Technologies CTO, talks about how in today’s business world all companies require video strategies to achieve successful collaboration. I couldn’t agree more. I recognize however that implementation of video technology like telepresence raises concerns about network capacity. While high-quality, secure video enables more face-to-face interactions and helps build deeper relationships, an insufficient video implementation can ruin the user experience and counter potential productivity gains.
So how will your network support video collaboration? The short answer: With the right enterprise-level solution for video implementation, your network will operate seamlessly and video connections will be as personal as in-room meetings.