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Outlining Blueprints for the ‘Digital City’ of the Future

What does the future hold for our cities?

Previous centuries saw industrial infrastructure (such as rail, highways, and telephone lines) paving the way for new cities – and for a host of new connections. Now, change is being driven by a global “network of networks” that is making it possible for everything to become connected to everything else. In 2001, about 300 million devices—computers, cell phones, PDAs—were connected. By 2010, this web of invisible connections had expanded to include everything from cars and lights to buildings and security cameras. Read More »

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Manufacturing Recovery? Who says?…

October 4, 2012 at 8:30 am PST

…well, it looks like several folks are saying it!

American Factories were going all out in September -- is it a sign that the US economy is picking up?  Wall street certainly seemed to respond well to some key indicators at the beginning of October.

Take a look at some of the performance metrics below and you’ll get an indication of why…

  • The ISM (Institute for Supply Management) Index (PMI™)  rose to 51.5 for September from 49.6 in August. Anything above 50 shows growth (growing rather than contracting), and a nearly two point rise reverses previous months declines, the fastest pace since May.
  • Pace is slow, but signs are hopeful. The new orders index rose from 47.1 to 52.3 suggesting humming production this month, and suggests November will be good too.

However…

  • The economy isn’t growing as fast as the Fed Chairman would like. Hence an open-ended QE3 (Quantitive Easing 3) and a statement that interest rates will remain low until 2015.
  • JP Morgan Economists are saying that we’ve seen a slow down in US Manufacturing and it’s tracking more like the overall US economic growth -- sluggish, suggesting the best may be behind us. Still growing though, but slowly.

Overall I’m a bull on US manufacturing. There are a number of US companies looking to bring back jobs from overseas. But the labor shortage in the US is getting worse. Baby Boomers retiring, not enough skilled or trained workers to take their place. A recent Deloitte and The Manufacturing Institute study stated that manufacturing sector can’t find workers with the right skills to fill around 600,000 jobs. Hopefully Cisco’s Remote Expert and Cisco’s other solutions will help. Check out Ron Kafka’s blog titled “Realize Business-Wide Benefits with Cisco’s Remote Expert” to find more about Remote Expert. Read More »

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How Cisco VXI Improves Contact Center Business Processes

In a recent interview, I discussed the importance of prioritizing business processes that have the most impact when deploying virtual desktops.  One common business process that can significantly benefit from a virtual desktop delivery model is in customer service.  Cisco offers an innovative contact center solution that creates the foundation for positive customer service, resulting in greater customer satisfaction, loyalty and competitive advantage. With the latest release of Cisco Virtualization Experience Infrastructure (VXI), we are able to support Cisco Unified Contact Center Enterprise, further improving the benefits to contact centers that are moving to desktop virtualization.

By deploying Cisco Contact Center Enterprise as part of Cisco VXI, IT can now  Read More »

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Next Step to a Unified Workspace with Cisco Virtualization Experience Infrastructure (VXI)

Two years ago, we, along with our partners, launched the Cisco Virtualization Experience Infrastructure (VXI) Smart Solution, with the vision of delivering a virtual desktop platform that enables our customers to achieve faster ROI, better user experience and greater control.  Since then, we’ve seen a major shift in the market. People are using a multitude of devices while businesses are now accepting and supporting BYOD initiatives, fueling the growth of new workspace models. Cisco has responded by rolling out the Cisco Unified Workspace, strategy, and the Cisco VXI Smart Solution is a key component.

Today, we introduced a new release of the Cisco VXI Smart Solution.

Cisco VXI has always been a solution that spans the Cisco architectures of Data Center, Borderless Networks and Collaboration. With this new release, we are continuing innovations across all three including: Read More »

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Session Management Fundamentals

October 1, 2012 at 9:59 am PST

The flexibility enabled by an IP based communication system is exemplified in how Cisco handles Session Management. In fact, the combination of ‘Session Management Edition and CUBE (Cisco Unified Border Element) remain the most cost effective way to transition from a traditional PBX environment without sacrificing previous investments.

The benefits can be grouped in three areas:

  • Save -- Lower costs and improve efficiency by using SIP trunking to interconnect networks using Cisco Unified Border Element
  • Simplify -- Reduce complexity by aggregating third-party PBXs, and easing migration to an all-IP environment.
  • Extend -- Deploy collaboration applications at the network core and extend them to users, even those on third-party PBXs

In this latest in the Fundamentals series from TechWiseTV, we tackle the core technology hopefully explains it in a fun way. Get your head wrapped around Session Management and make sure you are not missing anything!

After you watch,

Read More »

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