Cisco Blogs

Cisco Blog > Collaboration

Bringing Together Mobile and Immersive Video

People often ask me what the future of room based immersive systems looks like, as more and more of us have the ability to launch a video call available, quite literally, at our fingertips – on our tablets, mobiles and laptops.

I recently spent some time with a colleague of mine, Richard Mullen, musing over the opportunities and challenges, looking specifically at three important areas for consideration… Read More »

Tags: , , ,

Cisco’s Next Generation Workplace in Singapore

Yesterday, Cisco opened its new regional headquarters in Singapore, one of the first in the world that was designed from the ground up on the principles of the Cisco Connected Workplace, which integrates technology seamlessly into the workplace to foster collaboration. The new office is a living, breathing example of what Cisco feels is the next generation workplace.

Earlier this year, Cisco brought together several thought leaders in the industry to discuss the next generation workplace and what it meant to them. The one common thread which they all agreed on was that the next generation workplace is becoming essential to attract and retain the best employees and that it is as much of a cultural shift as it is a technological shift.

This video captures the essence of that discussion which features Dinesh Malkani, then managing director of Cisco’s Collaboration business in Asia Pacific, Japan and Greater China; Simon Kahn, chief marketing officer, Asia Pacific, GoogleCraig Gledhill, vice president, Regional Enterprise Business, Samsung Electronics; Han Kwee Juan, chief executive officer, Citibank SingaporeGarluck Lai, assistant director, Technology & Resource Management, Temasek Polytechnic; and Manoj Menon, partner and managing director, Asia Pacific, Frost and Sullivan.

Read More »

Tags: , , , ,

Collaboration Evolution: Why Your School Should Migrate to Next-Generation Communications Systems

In today’s digital world, communication platforms matter. In a recent Cisco Government blog post we looked at how antiquated communication systems hold back government agencies. The same holds true for educational institutions.

Legacy TDM and Centrex systems are costly to manage and limit collaboration, precluding schools and universities from truly embracing the advantages that next generation communications has to offer. As the advantages of voice over IP (VoIP) systems become well-known and widespread, more colleges and schools are making the transition and network administrators, students, teachers and parents are reaping the benefits. Read More »

Tags: , , , , , , , , ,

Collaboration Evolution: Why it’s Time to Upgrade to VoIP

Communication is key, yet too many government agencies voice platforms are living in archaic times.

As government agencies are turning to collaboration technologies like voice, video and mobility to increase efficiency and lower costs, many are faced with outdated voice platforms like Private Branch Exchange (PBX) and Time Division Multiplexing (TDM) .  However, the shift to VoIP enables organizations to modernize their communications platform for more robust communication applications, while significantly reducing operating costs.

VoIP provides significant net savings by allowing the management of managing one unified network and no longer needing to sustain a legacy phone system. It also provides enhanced features and VoIP services that improve the user experience. Advanced call routing, image transfer, phone portability, as well as integration with other collaboration applications, such as voicemail delivery via email, voice call button on email are examples of functionality users have come to expect. Read More »

Tags: , , , , , , , , , , ,

Increase Employee Engagement: How to Do It, Why It Matters

When everything seems focused on numbers – dollar signs, production output, development timelines – some organizations focus even more tightly on digits. It’s a logical reaction, but a risky one if it’s at the expense (so to speak) of human aspects like employee engagement.

Employees are consistent when asked what contributes most to their satisfaction, according to research from BlessingWhite: Among eight options, nearly 50% put their top two choices as “more opportunities to do what I do best” and “career development opportunities and training.” The lower their engagement level, the higher they rank “greater clarity about what the organization needs me to do,” which supports related findings, including:

  • Trust in executives appears to have more than twice the impact on engagement than trust in immediate managers.
  • Executives have to demonstrate consistency in words and actions, communicate often in depth, and align business practices and behaviors throughout the organization.

Read More »

Tags: , , , , ,