Cisco Blogs


Cisco Blog > Collaboration

What’s your Cisco IP phone story?

December 3, 2012 at 8:22 am PST

As the market leader in Unified Communications, Cisco has a broad customer base, with organizations from the Fortune 500 to small local businesses using our UC portfolio of infrastructure and endpoints. Since we have over 120,000 customers and over 50 Million users across the globe, we wanted to find out more about who these users were and how they use Cisco IP phones on a daily basis. Last week, we launched a Facebook contest asking our Cisco Collaboration fans to submit photos of all the interesting locations where they use their Cisco IP phone, and to tell us how they use them and what benefits they were seeing from their phone.

I’m excited to report that the responses have been fantastic! Cisco users have been enthusiastic with their stories, sharing how Cisco IP Phones complement their workspace, and offer their organization a highly reliable and proven technology that is still very much at the center of facilitating enterprise communication and collaboration. The always-on familiarity of the dial tone, the secure access to directory features and the high quality of the voice and increasingly video interactions are all contributing to these devices being used on a daily basis. Users span all industries and include teleworkers, nurses in a hospital, call center agents and retail store managers, and office workers from different industries, each of whom rely on a high performing, stable solution for their critical communication needs.

What’s your Cisco desk phone story? Become a Cisco Collaboration fan on Facebook and share your story! Read More »

Tags: , , , ,

NBA Gets a Slam Dunk with Cisco TelePresence

Telepresence is travelling outside of the boardroom and onto the basketball court—not only changing how the NBA conducts business, but also how its fans consume sports information.

Similar to the transformation happening in the workplace, the rise of mobile devices and online access is changing how we experience and interact with sporting events. Attuned to these changes, the NBA is committed to collaboration technologies--like Cisco TelePresence and WebEx--to enable new forms of effectiveness and innovation, while positively transforming the fan experience. And they are making an impact; NBA TV had its highest viewership ever during the 2011-12 season, and NBA.com and its team sites already have more than 140 million video streams this season.

How’d they do it? By providing fans with the best experience possible and creating compelling content. Each week, NBA TV communicates with sports analysts, journalists, experts, and players via telepresence, allowing them to bring fans the latest news and updates from around the league. These video interviews are then loaded to NBA.com for fans to view on demand. Read More »

Tags: , , , , , , ,

Deciding Upon a Collaboration Solution: Do Open Standards Still Matter?

While I was participating in a web conference from my home office, I started thinking about how much and how fast things have changed in the last decade around communications and how we use collaboration tools in the office, at home and on the road and most importantly the number of devices available to me so I CAN collaborate over distance.

One thing that stays constant in this industry is change, especially when it comes to devices. Let’s take a walk down memory lane and see if you can remember any of these once “have to have” mobile devices. The Nokia 9000, The Motorola “Flip phone” and The “Razor”, Palm Pilot, dare I say the Blackberry and of course at the start of 2007 the IPhone came on to the market — and we all know how that is playing out — this being a rarity. More recently, Samsung is challenging Apple with the Galaxy and DROID OS is becoming more prevalent than IOS. Last I checked, there was an estimated 1.3 million Read More »

Tags: , , , , , , , , ,

Mobility, Collaboration and Cloud, Front and Center at Educause 2012

November 17, 2012 at 2:20 pm PST

Thanks to everyone who came by the Cisco booth at Educause 2012 in Denver. We appreciated the opportunity discuss how the Cisco Connected Learning Experience, enables colleges and universities to provide next generation learning environments and deliver education services more securely, reliably, and economically.

If you were not able you visit with us in Denver, take a look at the following videos and resources for more information on the demos we featured in the Cisco booth.

Mobile Collaboration with WebEx Web Conferencing

Teach, learn and collaborate from anywhere with WebEx on your iPhone, iPad or Android device. Meet face-to-face with new 2-way group video. Listen as Nancy Crouch, Deputy CIO, details how Wake Forest University extended collaboration with a campus-wide WebEx license.

Read More »

Tags: , , , , , , ,

Customers Gain More Choices through Cisco’s Global Cloud Collaboration Partners

November 14, 2012 at 6:00 pm PST

As my colleague Murali Sitaram shared in his recent blog, our Oct 16 announcement focused on providing customers with choice — more options in how they deploy robust collaboration offerings based on their specific needs and requirements. As customers evaluate the options — private, public and hybrid cloud — and ultimately deploy, many will turn to Cisco Hosted Collaboration Solution (HCS) partners to find valuable options to meet their business needs.

Cisco HCS partners are cloud providers, systems integrators, and resellers who offer a hosted collaboration solution that is certified as Cisco Powered by Cisco. This offering includes our Cisco Collaboration portfolio in a “as-a-service” cloud-based offering.

Our strategy is to Read More »

Tags: , , , , ,