The traditional office is not what it used to be. I’m not referring to Mad Men, where smoking in the office was acceptable and having a cocktail in the middle of the day was the norm. I’m talking about when and where work gets done. For me personally, being part of an organization that embraces collaboration, I am able to work from home, the coffee shop or the airport terminal without compromising communication or efficiency.
The rise of mobility, video and other collaboration technologies is prompting government organizations to rethink the way they approach communications. As more agencies, like the U.S. Patent and Trademark Office, embrace teleworking options they’ve found that their employees are happier and their workforce is more flexible and able to work around things like natural disasters or more commonly, a snowstorm.
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Tags: collaboration, dod, federal, SLED, State and Local Government, video conferncing
For today’sdigital generation, collaborative learning is no longer a novelty – it’s an expectation. Students are consuming information in new and different formats – video, Internet, virtual classrooms. These are all tools that are changing the face of education. To make this transformation a reality, students, faculty and administrators need to reliably connect with the people and resources they need whether they’re using their desktop or mobile device, at home or in the classroom.
As more schools offer a comprehensive and collaborative learning experience, they are seeing vast benefits. To transform the delivery of education Katy Independent School District deployed Cisco Unified Workspace, adding mobile capabilities and immersive video. The decision to invest in these collaborative solutions resulted in improved test scores, increased student, teacher engagement and ease of IT administration.
For schools looking to take the plunge like Katy ISD, what’s the best approach to take?
As I discussed in this recent blog post about , the best approach is looking at the problem with the big picture in mind.
With Cisco Unified Workspace, schools can build a scalable and secure network that will serve as a strong foundation for the future. Watch the video below to see how Cisco’s solution is designed with utility to unify voice, video, data and secure access on any device and at any location.
Equipped with Cisco’s smart collaboration strategy schools can combine voice, video and mobility to create a classroom that allows faculty and students to collaborate efficiently and securely.
Tags: collaboration, college, higer education, K-12, mobile collaboration, mobility, Schools, TelePresence, unified communications, unified workspace, university, video conferencing, WebEX
Cisco Live Orlando is a just little over a month away. And at this year’s event, the Cisco Medianet team will be hosting a much anticipated, highly interactive, customer panel that brings together customers from different industries, all of whom have demonstrated success adopting the Cisco Medianet Architecture to better manage their video and collaboration deployments.
As you start planning what sessions you will be attending at Cisco Live Orlando, don’t miss out on this opportunity to participate in an engaging discussion with industry experts and distinguished Cisco SMEs about trending topics of relevance to the video and collaboration space: for example, balancing business policies with the network, providing confidence in video and collaboration deployments, and integrated application and network technologies.
Also, be sure to stay tuned to the Cisco Medianet Blog for future updates on what the team is planning at Cisco Live Orlando.
We look forward to seeing you there!
See below for more details on the customer panel.
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Tags: business video, Cisco Live Orlando, collaboration, medianet, rich media applications, video
This is the first post in a new series from Dimension Data and Cisco Channels looking at user adoption and integration of unified communications and collaboration (UC&C) solutions. Findings stem from Dimension Data’s 2013 Global UC&C Survey, developed with ICT researcher Ovum and featuring responses from more than 2,700 participants in 18 countries across 20 vertical industries.
We’ve all heard that selling UC&C solutions has to be less about flashy technology, and more about a comfortable, productive user experience. In other words, are video sessions, presence and other UC&C functions as easy and convenient to use as a traditional voice call? But user adoption of UC&C isn’t by any means the last step in a UC&C implementation. It’s actually a lot closer to the first step, as Neill Hart puts it.
“We don’t have to worry about user adoption with most other areas of IT,” says Hart, converged communications director for Dimension Data Europe. “If you put in a firewall on a Sunday night, for example, it’s at work the next morning and the user probably isn’t even aware it’s there. With most technologies, the user doesn’t even worry about it. But with UC&C, it’s everything. If I’m not entirely comfortably with technology, then I can find a way of not using it.” Read More »
Tags: Cisco, collaboration, dimension data, integration, partner, unified communications, user adoption
Cisco IT’s Bring Your Own Device (BYOD) program allows employees to be most productive on whatever device they choose. Whether it’s an iPhone, iPad, Android, Mac or PC they can connect to the Cisco internal network easily, but that’s not what this blog is about, if you’re interested in that initiative click here and here. This blog is about how adding a social layer, specifically Cisco WebEx Social, resulted in an improved user experience and reduced caseload and therefore avoided cost. Personally, I’d like to say the easy onboarding of devices has caused me less wrinkles, but I’ve yet to find a quantitative way to prove that hypothesis true, so let’s stick to the facts:
- In November 2010, Cisco IT had 4,566 cases per 33,354 devices or about 0.14 Cases/Device
- In October 2011, Cisco IT had 3,921 cases per 48,530 devices or about 0.08 Cases/Device
- Cisco IT has had a 52% increase in devices and 16% more users
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Tags: aaron chiles, Android, blog, byod, case, caseload, cisco on cisco, Cisco WebEx Social, coc-collaboration, collaboration, community, Help, information technology, iPad, iphone, IT, mac, mobility, onboarding, PC, support, WebEx Social, wxs