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Preview of Cisco Medianet Sessions at Cisco Live Orlando

A few weeks ago, I mentioned that the Cisco Medianet Team will be hosting a customer panel at Cisco Live Orlando. As the event draws near, here is a broader preview of the Cisco Medianet sessions that will be offered there:

  • Sunday, Jun 23, 9:30AM – 10:30AM – CDN Developer Forum – Medianet: Managing and Monitoring Video and Collaboration Applications and Endpoints – Patricia Costa
  • Monday, Jun 24, 10:00 AM – 12:00 PM ­– BRKRST-2512 – Validating QoS using Medianet Media Awareness – Technical Breakout – 2 hours – Michael O’Brien and Eric Yu
  • Monday, Jun 24, 1:00 PM – 5:00 PM – LTREVT-2300 – Enterprise Medianet: Video Applications and Network Design Lab – Lab: Instructor-Led – 4 hours – Aamer Akhter, Ana Andrijic, and Jianzhu Zhang
  • Tuesday, Jun 25, 8:00 AM – 9:30 AM – BRKCDN-1113 – Enhanced Management of Video with Media Monitoring – Technical Breakout – 90 mins – Aamer Akhter
  • Tuesday, Jun 25, 12:30 PM – 2:30 PM – PNLCOL-2000 – How the Network Improves the Video and Collaboration Experience Across Industries – Panel – 2 hours – PLAMEN Nedeltchev, Ulrica de Fort-Menares,  Gary Reynolds, Aamer Akhter, Donald Krtanjek, and Michael Boscia
  • Tuesday, Jun 25, 12:30 PM – 2:30 PM – RKEVT-2807 – Enterprise Video Network Performance Analysis with Medianet – Technical Breakout – 2 hours – Eric Yu and Michael O’Brien
  • Tuesday, Jun 25, 3:00 PM – 4:30 PM – BRKCOL-2343 – Implementing Optimal Video Collaboration with Medianet – Technical Breakout – 90 mins – Jianzhu Zhang and Ana Andrijic
  • Wednesday, June 26, 11:30 AM – 12:30 PM  – Cisco Medianet: Managing Enterprise Video or Unifying the Workspace with Jabber, Thin Client and Accessories  – Table Topic – Learn more about Table Topics at Cisco Live Orlando here.
  • Thursday, Jun 27, 12:30 PM – 2:00 PM – BRKEVT-2815 – Medianet Traffic and Device Awareness for Intelligent Services – Technical Breakout – 90 mins – Toerless Eckert

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Email and Calendaring Social Community Decreases IT Support Caseload

In my previous blog post, I talked about how adding a social support layer enabled the IT Mobility team within Cisco to realize cost avoidance of $650k, which was leveraged for new, innovative projects.

Benefits were also seen in Cisco IT’s Email and Calendaring WebEx Social community. Since it’s launch in Q4FY12, the Email and Calendaring Services community has seen more than 33,000 visitors and 300,000 views spread across collaborative wiki posts and discussion forums. The discussion forum alone has over 500 individual discussions through moderated support and user contribution, resulting in a self-service model for those who may have a similar question or issue. Read More »

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New Pervasive Conferencing Capabilities Enable Video Collaboration for Everyone

Today Cisco is introducing new Pervasive Conferencing capabilities that further simplify and enable video collaboration for everyone.  It’s about increase in scale throughout your organization along with greater efficiencies and affordability.  Consider doubling the number of endpoints while keeping costs at a few dollars per user per month.

Enhancements across our collaboration portfolio make it easy to migrate, upgrade or implement a new deployment, and give you flexibility to customize solutions for what your business specifically needs. Let me share a few announcement highlights:

  • Deployment options: We’ve made it easier for you to choose your deployment. Virtualized, on-premise, or cloud, you can use the platform that works best with your infrastructure strategy.
  • Broader reach:  Extend high-quality multiparty video and web conferencing meetings to more endpoint types with our expanded support of high-definition mobile devices. Read More »

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Knocking Down Barriers to Pervasive Video Collaboration: Comprehensive Interoperability

I am a strong believer in the power of video; video can transform the relationships we have with our colleagues, partners, suppliers and customers. Our goal is to make video as universally available and easy to use as voice and data are today.  Recent developments  make it possible to scale video more cost-effectively across organizations, but as an industry there are still more hurdles to knock down in order to make rich, effective and efficient video collaboration part of everyone’s daily routine.

Customers have a breadth of needs when it comes to when and how they collaborate, and it’s no surprise to me that customers are taking a step back to evaluate the needs of their organization both now and in the future.  While doing so, they are also trying to understand the alphabet soup of standards and what it means in terms of technologies working together.  Which standard is better? What are the benefits of each? Will a technology that uses one standard be able to communicate with a technology that uses another standard?  Will a technology made by one vendor be able to communicate with a technology made by another vendor?

I personally believe it is the vendors’ responsibility to take the complexity out of the equation and do whatever it takes to make things work together.  For me, that means industry-wide commitment to open standards.  Open standards ensure true interoperability across vendor and technology boundaries bringing us closer to our goal of making video universally available and easy to use.  Cisco has led the way in developing open standards, driving the industry towards interoperable collaboration solutions. And we continue to do so.

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New Video Collaboration Robot: TelePresence Gets Moving

Cisco® TelePresence® has transformed the way we collaborate—enabling immersive, face-to-face meetings at a distance, and access to remote experts anywhere in the world. What if that experience was combined with robotic technology, to give the remote user “location spontaneity”—the ability to move around a faraway space…have a chance encounter in the hallway or tour the factory floor?

That is why Cisco’s new joint effort with iRobot—demonstrated publicly this week for the first time—is so exciting: We’ve created a mobile Cisco TelePresence unit that brings collaboration to you—or, conversely, brings you to wherever you need to collaborate. Called iRobot Ava 500, this high-definition video collaboration robot combines Cisco TelePresence with iRobot’s mobility and self-navigation capabilities, enabling freedom of movement and spontaneous interactions with people thousands of miles away.

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