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New Cisco Jabber for Virtual Environments Provides Superior User Experience

As a technology guy, I’m always fascinated to see what new gadgets and technologies get announced at CES.  Some are pretty cool; some I think will only make it to the headlines.  In the end, which gadget will enjoy large-scale adoption and best empower the user?  The one that best meets the user needs with a superior user experience.

Similarly, Cisco’s announcement today  is all about providing a superior user experience to virtual desktop users and truly empowering them to reach new levels of productivity.  With the new software-enabled Cisco Jabber for virtual environments and integrated UC accessories Cisco is continuing to evolve the virtual desktop into a virtual workspace and pursuing a long-term software strategy for Cisco Virtualization Experience Infrastructure (VXI).

According to Gartner, Read More »

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Announcing Cisco Jabber for Virtual Environments with the New Release of Cisco VXI

These are exciting times. Today Cisco announced the latest release of the Cisco Virtualization Experience Infrastructure (VXI) Smart Solution and I am very pleased to share this news with you. Cisco has unveiled a new software strategy to support Cisco Jabber for virtual environments as an integral part of Cisco VXI. Cisco has taken this path to innovation based on how our customers use the Cisco VXI Smart Solution today for desktop visualization and from trends in the market. We continue to see strong growth in desktop virtualization and in new collaborative experiences not to mention the ongoing demand for BYOD and mobility.

Cisco VXI was the first desktop virtualization architecture to eliminate the bottlenecks and overloads that often occur with rich media collaboration. Today we are evolving that architecture further by including Cisco Jabber for virtual environments which — thanks to Cisco Virtualization Experience Media Engine (VXME) — leverages the computing and processing power of the local environment to minimize the impact of rich media on network performance and data center resources.

Cisco VXME enables virtual desktop users to take advantage of Cisco Jabber’s suite of collaboration features like voice calling, high-definition video calling, presence and instant messaging. Meanwhile, virtual desktops, applications and collaboration services are centrally hosted on the Cisco Unified Data Center and delivered to a broad array of devices resulting in a seamless user experience. It’s just like using a traditional local desktop.

With today’s announcement, Cisco VXI becomes the first desktop virtualization solution to integrate network-based Quality of Service. The Cisco VXME software makes the network aware of voice and video traffic and automatically prioritizes it, reducing jitter and delays. The result? IT managers are now able to easily deliver a high quality collaboration experience to their virtual desktop user communities.

Not only do these innovations create a stellar user experience, they also meet security needs. Virtual desktops become a mirror of traditional workspaces, and as such provide the same level of secure access to documents, corporate applications, and a full suite of collaboration tools via Cisco Jabber.

Additionally, users are now able to personalize their virtual workspace experience with our new desktop accessories from Jabra and Logitech.You really have to check them out.

We continue to work closely with our partners who are fully enabled to implement an end to end VXI Smart Solution. Find out what this new release means to them.

Right now, Cisco VXME is designed to work with the Cisco Virtualization Experience Client (VXC) 6215 and will be globally available in March of this year. Support for 3rd party thin clients and Windows PCs will follow during the first half of 2013. Cisco Jabber for virtual environments is compatible with Cisco VXI solutions running Citrix XenDesktop, Citrx XenApp, or VMware View 5.1.  Read Citrix and VMware perspectives on these innovations.

To learn more about Cisco’s desktop virtualization strategy and see a demonstration of  Cisco Jabber for virtual environments and the new UC accessories, I invite you to join me for the Cisco Collaboration Announcement Webcast with live Q&A on Jan 17 from 9-9:30 a.m. Pacific Time (replay available after 11 a.m. Pacific Time).

Phil

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Improve Decision-Making: Collaborate to Execute

January 16, 2013 at 6:00 pm PST

This is the last of a four-part series. The previous posts introduced decision-driven collaborationengagement, and evaluation.

Evolving your organization’s ideas around collaboration is an important element of connecting people and empowering them to work together to make better, more-informed decisions. Cisco IBSG calls this “Decision-Driven Collaboration” and outlines within it three core elements that build upon one another in decision making:

  • Collaborate to Engage: Identify key contributors, solicit input, share ideas.
  • Collaborate to EvaluateShape the matter to be decided, consider viable alternatives.
  • Collaborate to Execute: Make a clear decision, align relevant parties, put it into practice.

Execution is more effective when the context, rationale, success factors, expectations, dependencies, and so forth are transparent to those affected. As the IBSG report outlines, this level of transparency requires that leaders: Read More »

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New Cisco IT Blog Series: Collaboration is Good Dog Food

January 16, 2013 at 10:30 am PST

Have you ever wondered where the saying “Eating your own dog food” came from? According to Wikipedia it originated from an Alpo Dog Food television ad (circa 1970′s) where Lorne Green professed to feed his own dogs Alpo. Even better, in 1988 the president of Kal Kan Pet Food was known to eat a can of their dog food at shareholder meetings! Now that is what I call commitment! Simply put, eating your own dog food is “…when a company uses its own product to demonstrate the quality and capabilities of the product.” At Cisco, our version of eating our own dog food is called Cisco on Cisco.

My job is to lead IT Collaboration projects and consulting engagements that drive the adoption and usage of Cisco’s social enterprise software platform WebEx Social. For this reason I thought it was appropriate to call my new blog series Collaboration is Good Dog Food. Get ready for a hearty helping of Collaboration sprinkled with a little WebEx Social. Read More »

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BYOD & Mobility: Transforming the Public Sector

January 16, 2013 at 7:24 am PST

As we’ve all seen, Bring Your Own Device (BYOD) made its way rather quickly into the public sector, and the challenges of implementing within government agencies has been well documented. In order to help agencies face these challenges, GovLoop recently conducted a survey & released “Exploring Bring Your Own Device in the Public Sector”. The report highlights challenges for implementing a BYOD initiative and best practices, and it also provides insights from industry and government experts related to mobility and BYOD.

Included in the report, David Graziano, Director, Security and Unified Access, U.S. Public Sector, Cisco, recently spoke with Pat Fiorenza of GovLoop on the current state of BYOD in government. David stressed that while challenges still remain for BYOD it’s one of the most important trends impacting government agencies. He advised that agencies must embrace BYOD and act on it along with their other mobility initiatives.

Not only does BYOD optimize business lines to workforce productivity and morale, but it’s becoming a necessity for recruitment, as a new demographic of employees enter the workforce and expect to be mobile and access information on any device, any time anywhere. Read More »

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