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What Business Executives Say: Cloud Collaboration Leads to Real Business Results

To help us understand what business executives think about ‘the cloud’ and the impact of cloud collaboration to their businesses, we asked Forbes Insights to conduct research.  In response, Forbes surveyed over 500 senior executives from global companies with sales ranging from $250 million to over $20 billion, and interviewed 15 executives.  The study examined the ways business executives increasingly look at cloud collaboration as a way to increase productivity, accelerate business results, and enhance innovation and collaboration across borders and functions. We weren’t surprised by the positive response to cloud, but some new and very interesting findings opened our eyes.

The survey results show Read More »

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How to Build a Happier and More Efficient Team

For those of us in large enterprises, it’s easy to feel lost in the sea of employees. With the rise of mobility, virtualization, and BYOD, many of us in the tech industry work from home, other offices, or even other countries. Because of this, many of us miss the chance to build good relationships with other team members. People with good work relationships are more productive, and tend to stay around longer.

Recently, my team had a major re-org, and helping new team members feel at home has been on the forefront of my mind. Here are some tips I am following to build a happier, healthier, and even more efficient team:  Read More »

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Leading the Way in Telepresence Innovation

Over the past decade, I’ve worked on a number of different projects aimed at improving communications using video conferencing and telepresence. In that time, I’ve been fortunate to be involved with key innovations at first Tandberg then Cisco that have had great impact on video collaboration:

  • Forging life-like experience with immersive telepresence
  • Extending the power of in-person all the way to the desktop
  • Enabling a consistent and intuitive user experience with a revolutionary touch-enabled device
  • Playing a pivotal role in driving video formats like H.264 and H.265 to standardization
  • Growing the video calling circle beyond the enterprise with technological advancements like software video clients, cloud deployment models and firewall traversal that enable cost-effective B2B and B2C calling

With the spirit of innovation ingrained in both company’s DNA, the merger of Tandberg and Cisco’s video businesses in 2010 proved to be a major win for the industry and for the customer. Since then, we’ve focused our efforts on delivering next-generation video collaboration solutions that are enabling organizations to collaborate easily and efficiently, and allowing them to foster innovation within their own businesses.

Why is all of this so important? As time marches on, we see video becoming pervasive. Roberto De La Mora recently called video a business imperative, not a nice-to-have, and shared the five steps to success for deploying a business video strategy. The key to helping our customers prepare for the pervasive video future is through a flexible, scalable and interoperable approach. And others agree…

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Turning Human Interaction into Business Results

This is my third blog in a multi-part series.  In my first blog, I introduced insights from Cisco’s Collaboration Work Practice Study and how people value collaboration in the work environment.  In my second blog, I discussed the importance of building trust-based relationships and networks to make collaboration work for you.  In today’s blog, I share how you can turn these human interactions into business results. 


Engage.  We use the word engage every day. It’s rich with meaning and covers a wide spectrum of relationships. We are engaged with our families, colleagues, and customers; engaged with an idea, a process, or an initiative.  And when engaged, people are passionate and committed.

At its core, collaboration is people interacting with people. In the global Cisco Collaboration Work Practice Study, employees told us that successful collaboration depends on encouraging natural human interaction, enabling participation and engagement, and fostering a collaborative culture.

“You really need to focus on the people aspect first. Get individuals to feel engaged and continue to be engaged. I think too many times we rely on the technology.” – Study Participant

In my previous blog, I discussed the importance of not losing sight of the “human element.”  Taking the time to build relationships leads to trust, which is fundamental for collaboration. To turn human interactions between collaborators into concrete results, companies must Read More »

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Where do you do your best work?


Most of us have the ability to work in different places these days. I am personally very mobile. I love all my little tools – I carry my Air, iPad and iPhone plus a few other bits whereever I go. Now, just because I can work anywhere does not mean that I always like to. Depends on what I need to get done. My home office space is my ideal working environment. This is the one spot I have invested the most time in making comfortable for me and as such, this is where I do my best work. For you, it may be your office at work.



I had never given much thought to why I like this space the seems obvious…but one item that makes this spot ideal: my desk phone.

My desk phone is large, reliable and comfortable. It has an easy interface, great speakerphone and a good headset always attached. This communication device, sitting right next to my iMac, makes communication rich and easy. When I sit here – I can get anything done. Anything.

So as silly as it seemed when I first heard it, the idea that Cisco was investing in the deskphone, now makes sense. Mobile phones, tablets..these are all obvious, well worn markets with lots of people fighting for a toe-hold. The desk phone? How delightfully contrarian. Cisco is really good in the business space..selling to consumers…not so much. But the enteprise…at all levels…have very unique needs.

Cisco’s move with the DX650 is brave, and based on what I have seen…really smart.

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