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The New Collaborative Workspace Experience

January 27, 2013 at 12:30 pm PST

In my last blog, I talked about how much our desktop, or what we know as a “desktop”, has evolved over the past few years. Mobility, cloud and video have redefined a lot of what is included in that desktop, but the need for a high quality and consistent user experience across devices has not waned.

Bringing together all these elements has provided a new workspace environment that is virtualized, mobile and convenient. The best of all worlds really. Now the remaining question is: does this new workspace offer a better collaboration experience? I think the answer is yes. Here is why.

On January 17th Cisco announced a new software that extends the power and reach of Jabber (our all-in-one UC client) to virtual environments, delivered as part of Cisco VXI. And the response from the market and media was really great. Articles published tied the announcement to larger industry trends such as BYOD and mobile workers. Many commented how Cisco’s announcement and the features released were a clear response to the fact that work life is changing, and solutions like these will allow for more flexibility, without compromising capabilities or the user experience.

“What this means is that the reach of Jabber—which includes such features as instant messaging, high-definition video, voice and presence—will grow beyond physical desktops and into the virtual desktop space, which is finding rapid adoption in enterprises…”Cisco Brings Jabber UC Features to Virtual Desktop World -- Jeffrey Burt, eWEEK

“In light of the escalating trend, the marriage of Unified Communications and VDI is a logical market evolution. The effort is part of a long-term software strategy for Cisco aimed at taking its collaboration and video prowess up a few notches” Cisco Extends Jabber With VDI -- Stefanie Hoffman, Channelnomics.

Cisco pioneered this trend when we announced Cisco VXI over 2 years ago, and since then we have been working on delivering the promise of VDI without the compromises. The announcements we made a couple of weeks ago confirms Cisco’s commitment to this space, and our deep understanding of the market transitions and the customer needs.

This new software direction is not only focused on enabling multiple devices to be part of the VXI ecosystem, it also means that Cisco is extending these capabilities to provide customers more options, in an open, standards based environment, without compromising the level of the capabilities delivered, or the support available. As more than 1,000 VXI customers will tell you, the Cisco Validated Designs are not only a way to have a full multivendor solution tested and validated in a real-world environment, they are a recipe for deployment success.

Since “seeing is believing” let me invite you to see the VXI technologies in action at the World of Solutions Unified Workspace booths at Cisco Live London, and invest some time with our experts at the show. We have a series of very impressive demonstrations lined up for you, showcasing different environments for different user profiles. There is at least one that will be applicable to your work environment, I promise you that.

For those of you that can’t be in London for this event, we have something prepared too. Visit our Virtual Experience online in the Cisco Collaboration Community to see Cisco leaders expand on Cisco strategy and demonstrate the new solutions announced on Jan 17.  You can also ask questions to our experts through the discussion forum. We want to hear from all of you.

Roberto

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Telepresence and the Treadmill: This Is Not Your Father’s Office

Cisco’s been ahead of the curve for years when it comes to technology and flexibility in the workplace, now the company is taking it to a new level when it comes to connected workspaces. Just step into Building Eight on Cisco’s main campus in San Jose and you’ll see what we mean. You’ll be greeted by modern clean lines, open workspaces and seating that provides flexibility. Gone are the giant cubicle walls and desks filled sky high with paperwork. Instead, you’ll find open environments with more natural light, and setups that allow an employee to drop in, connect and have all the tools they need to succeed.

The new on-site spaces include Quiet Rooms if you need deep focus, Project Rooms for group collaboration, Audio Privacy Rooms for phone calls, and Day Lockers for use during a meeting or lunch. Employees also get IP phones with Extension Mobility and access to conference rooms with Telepresence.

Open Office Space at Cisco's Building Eight

Open Office Space at Cisco’s Building Eight

An Audio Privacy Room

Community Wall at Cisco's Building Eight

Community Wall at Cisco’s Building Eight

Read More »

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Inside the Collaboration Crystal Ball: Four New Year’s Resolutions to Speed Up Your Organization

January 24, 2013 at 6:21 am PST

Organizations of all types enter 2013 with one key priority:  how do they move faster and execute with greater agility while still remaining flexible and adaptable to the rapid changes in markets?

CEOs around the world are looking to collaboration as their top strategy to increase the speed of their organizations. Why?  Because collaboration eliminates the friction that slows organizations down — whether that friction comes from people or processes.

The amount of friction in your organization is directly proportional to your ability to speed up your team.  Friction is sometimes purposeful, such as passive-aggressive behavior.  Other times friction comes from processes that create decisions without any clarity or a clear definition of success.

Here are four New Year’s resolutions for all leaders to Read More »

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Medianet at Cisco Live London 2013

A year ago, I met our customers and partners at Cisco Live London and demonstrated the power of medianet for Cisco TelePresence for my first time.  It was a time of a few other firsts including my first time in London, first time eating fish and chips, and first time being stranded in an airport.

Continuing on this theme of “firsts,” we have some exciting new things to showcase at Cisco Live London this year! For the first time, we will be showing the value of medianet end-to-end with demos in both our Enterprise Network and Collaboration areas. We have expanded our portfolio of medianet-enabled products to include Cisco Jabber, Cisco VXI, and more Cisco TelePresence endpoints. Stop by the World of Solutions and experience the quality difference between non- and medianet-enabled endpoints. And what’s new with our core networking? You can learn how we made our networks much smarter with abilities to recognize third party endpoints and applications.

Read More »

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First Impressions: End User and IT Experiences

First impressions matter. Whether you’re trying to get a job, make a sale, or go on a second date, you know that the first things you do and say are critical. Studies say you have between 2 seconds and 2 minutes to make a first impression. When you download a new app for your tablet or phone, how much time does it have to make its first impression on you?

When IT departments make technology decisions, the path to end-user adoption is a key concern. The relative ease or difficulty of setting up and maintaining the back-end infrastructure or cloud service is one thing, but the means by which end users first experience the solution and get started using it is perhaps even more important.

IT needs products that are easy to roll out and that provide end users — their customers — with a delightful first impression. That’s why Cisco considers not just the end user experience and the IT administrator experience, but the places where they intersect, such as in the deployment of solutions to a large end-user community.

A tangible example of this attention to experience is Read More »

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