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WebEx Social Community Boosts Cisco Salesforce Productivity and New Product Launch Bookings

January 18, 2013 at 10:30 am PST

Keeping more than 20,000 Cisco salespeople in 87 countries up to date on our hundreds of products and solutions is a critical and challenging task. Just ask members of the Global Virtual Team Program. They are responsible for bringing SMEs from various business units together to provide product and related training directly to the salesforce, which is mostly done through WebEx conference calls, webinars, recorded content on shared topics, hands-on labs, and live events at Cisco’s San Jose campus. Read More »

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Booking a Cisco TelePresence Meeting via Microsoft Outlook

January 18, 2013 at 7:30 am PST

Scheduling a collaboration meeting is now easier than ever with Cisco TelePresence Management Suite (TMS). With Cisco TMS, users can schedule video meetings as they do any other meeting through Microsoft Outlook.  TMS extends the reach of Microsoft Exchange to include video meeting rooms as resources that can be scheduled along with other details for the meeting including attendees, notes, etc. TMS extends the scheduling capabilities of Microsoft Outlook to a company’s telepresence systems with a touch of a button.

Check out this video of Cisco Collaboration Group managing engineer Tony Intrabartolo as he schedules a collaboration meeting through Microsoft Outlook.

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New Cisco Jabber for Virtual Environments Provides Superior User Experience

As a technology guy, I’m always fascinated to see what new gadgets and technologies get announced at CES.  Some are pretty cool; some I think will only make it to the headlines.  In the end, which gadget will enjoy large-scale adoption and best empower the user?  The one that best meets the user needs with a superior user experience.

Similarly, Cisco’s announcement today  is all about providing a superior user experience to virtual desktop users and truly empowering them to reach new levels of productivity.  With the new software-enabled Cisco Jabber for virtual environments and integrated UC accessories Cisco is continuing to evolve the virtual desktop into a virtual workspace and pursuing a long-term software strategy for Cisco Virtualization Experience Infrastructure (VXI).

According to Gartner, Read More »

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Announcing Cisco Jabber for Virtual Environments with the New Release of Cisco VXI

These are exciting times. Today Cisco announced the latest release of the Cisco Virtualization Experience Infrastructure (VXI) Smart Solution and I am very pleased to share this news with you. Cisco has unveiled a new software strategy to support Cisco Jabber for virtual environments as an integral part of Cisco VXI. Cisco has taken this path to innovation based on how our customers use the Cisco VXI Smart Solution today for desktop visualization and from trends in the market. We continue to see strong growth in desktop virtualization and in new collaborative experiences not to mention the ongoing demand for BYOD and mobility.

Cisco VXI was the first desktop virtualization architecture to eliminate the bottlenecks and overloads that often occur with rich media collaboration. Today we are evolving that architecture further by including Cisco Jabber for virtual environments which — thanks to Cisco Virtualization Experience Media Engine (VXME) — leverages the computing and processing power of the local environment to minimize the impact of rich media on network performance and data center resources.

Cisco VXME enables virtual desktop users to take advantage of Cisco Jabber’s suite of collaboration features like voice calling, high-definition video calling, presence and instant messaging. Meanwhile, virtual desktops, applications and collaboration services are centrally hosted on the Cisco Unified Data Center and delivered to a broad array of devices resulting in a seamless user experience. It’s just like using a traditional local desktop.

With today’s announcement, Cisco VXI becomes the first desktop virtualization solution to integrate network-based Quality of Service. The Cisco VXME software makes the network aware of voice and video traffic and automatically prioritizes it, reducing jitter and delays. The result? IT managers are now able to easily deliver a high quality collaboration experience to their virtual desktop user communities.

Not only do these innovations create a stellar user experience, they also meet security needs. Virtual desktops become a mirror of traditional workspaces, and as such provide the same level of secure access to documents, corporate applications, and a full suite of collaboration tools via Cisco Jabber.

Additionally, users are now able to personalize their virtual workspace experience with our new desktop accessories from Jabra and Logitech.You really have to check them out.

We continue to work closely with our partners who are fully enabled to implement an end to end VXI Smart Solution. Find out what this new release means to them.

Right now, Cisco VXME is designed to work with the Cisco Virtualization Experience Client (VXC) 6215 and will be globally available in March of this year. Support for 3rd party thin clients and Windows PCs will follow during the first half of 2013. Cisco Jabber for virtual environments is compatible with Cisco VXI solutions running Citrix XenDesktop, Citrx XenApp, or VMware View 5.1.  Read Citrix and VMware perspectives on these innovations.

To learn more about Cisco’s desktop virtualization strategy and see a demonstration of  Cisco Jabber for virtual environments and the new UC accessories, I invite you to join me for the Cisco Collaboration Announcement Webcast with live Q&A on Jan 17 from 9-9:30 a.m. Pacific Time (replay available after 11 a.m. Pacific Time).

Phil

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Improve Decision-Making: Collaborate to Execute

January 16, 2013 at 6:00 pm PST

This is the last of a four-part series. The previous posts introduced decision-driven collaborationengagement, and evaluation.

Evolving your organization’s ideas around collaboration is an important element of connecting people and empowering them to work together to make better, more-informed decisions. Cisco IBSG calls this “Decision-Driven Collaboration” and outlines within it three core elements that build upon one another in decision making:

  • Collaborate to Engage: Identify key contributors, solicit input, share ideas.
  • Collaborate to EvaluateShape the matter to be decided, consider viable alternatives.
  • Collaborate to Execute: Make a clear decision, align relevant parties, put it into practice.

Execution is more effective when the context, rationale, success factors, expectations, dependencies, and so forth are transparent to those affected. As the IBSG report outlines, this level of transparency requires that leaders: Read More »

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