Barbara Casey, Senior Executive Director for Healthcare Business Transformation at Cisco, recently wrote about challenges that patients face when navigating the continuum of care in our currently disconnected care settings. In an effort to assist patients, technology companies are beginning to shift their focus to take advantage of network technology to personalize the patient experience. mHealth, video and collaboration tools offer an opportunity to create a true continuum of care and a more seamless patient experience.
Read the full article to find out how Cisco video and collaboration tools can help patients to conveniently communicate with their physicians.
In my previous blog I talked about the transitions that are coming in the collaboration market. This drives the need for intelligent video collaboration -- a consistent user experience across a portfolio of endpoints and platforms. Any-to-any connectivity is fundamental.
From a deployment perspective, there are two solutions in the market – on-prem and cloud services -- balancing between flexibility and operational control.
An example of the successful reach of cloud solutions for collaboration is Cisco’s WebEx conferencing solution with more than 2.3 billion minutes of meetings per month. On the other side of the spectrum, operational continuity and security has driven major investments in on-premise solutions. For example, Cisco’s on-prem collaboration solutions are used by 95% of the Fortune 500s, and span every market sector.
Clearly, both on-prem and cloud are needed. The critical question is how do these worlds connect without any burden on the users. The breakthrough for providing flexibility is to connect these two worlds together. Read More »
At our recent Collaboration Summit in Boca Raton, I had the opportunity to sit down with some of our customers and talk about how they are incorporating video into their organizations. It’s clear that many of our customers are already seeing the business benefits of video – whether it’s using remote expert services to improve pipeline conversion or launching new services more quickly through video collaboration.
But what if you looked at video not just as a way to help you improve what you are already doing, but as a way to allow you to do things you couldn’t do before? Things that previously were not feasible because of cost, resources, or other perceived barriers?
What if you could offer health services to a segment of the population you could not previously reach?
If it seems as if the roles of chief information officer (CIO) and chief diversity officer (CDO) rarely overlap, think again. In today’s hypercompetitive — and hyperconnected — global marketplace, inclusion, collaboration, and technology are merging as essential drivers of innovation and business success. And the relationship between the CIO and CDO may never be the same.
Indeed, fostering a policy of inclusion and diversity in your organization isn’t just the right thing to do; increasingly, it is also the profitable thing to do. And, it’s a clear business imperative, since great ideas come from all corners — and levels — of the organization.
In a Cisco survey of 7,500 companies, 93 percent of enterprises with a formal policy of inclusion reported that their collaboration technology investments outperformed their business value expectations. That’s just one example of the inclusion/diversity/value equation at work.
Enterprises have made major investments in video endpoints and continue to do so—with good reason. Would you personally want to attend a two-day strategy meeting via iPhone or Skype? I doubt it. There is a place and a time for room-based systems, and our customers not only understand and appreciate that—they invest accordingly.
At the same time, it is important to note that hardware costs have come down, and new pricing models and financing are available too. Bottom line: our customers can video-enable their organizations or their home offices for remote workers, with a desktop system that delivers a high-quality video experience for as little as $25/month. Customers can also deploy larger integrated systems for a more immersive experience for as low as $350/month. These price points bring boardroom video capabilities to a user spectrum across the company.
With all the talk of clouds and services, we see an even bigger opportunity for customers to get more out of their hardware investments. We are modifying our endpoints to work seamlessly with the collaboration devices people choose to use on their personal time. Case in point: Read More »