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The Collaboration Zone (or Communication Manager Grows Up)

Imagine if you will, a company hosting its first-ever global sales meeting – online. Virtually connecting 140 salespeople in 12 countries and as many time zones. It could have been a nightmare, but the meeting went off without a hitch. How?

Well, let’s start with Cisco Unified Communications Manager (Unified CM). Yes, the Cisco IP telephony system has grown up. It’s now the very core of Cisco’s collaboration infrastructure, helping you bring people together—anytime, anywhere, on any device–with a single architecture for all your voice, video, and data.

Back to the meeting. The salespeople connected from offices, conference rooms, on work laptops, at home on tablets, and some even used smartphones between sales calls in the field. Everyone could hear and see each other each other clearly, as if they were all together in one place.

How would you like to extend this experience to your partners or customers? Imagine how much more personal and effective your meetings can be when you connect instantly.

With the Cisco collaboration infrastructure, everybody gets the same high-quality experience on any device. Instant access fosters collaboration with partners, customers, and remote experts. It’s all just as easy as making a phone call on Unified Communications Manager. Read More »

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Cisco Partner Weekly Rewind – May 15, 2015

Partner-Weekly-Rewind-v2

Each week, we’ll highlight the most important Cisco Partner Ecosystem news and stories, as well as point you to important, Cisco-related partner content you may have missed along the way. Here’s what you might have missed this week:

Off the Top

Earlier this week, Richard McLeod took a look at the collaboration offers from Partner Summit 2015. He provided everything you need to know about the latest and greatest promotions from the collaboration team. I encourage you to read his blog and let us know what you think!

Introducing Cisco Refresh

Alastair Borissow joined the Cisco Partner Blog for the first time this week. Please welcome him to our great group of bloggers.

Alastair was on hand this week to talk about the evolution of the Cisco Certified Refurbished Equipment program into the new Cisco Refresh.

Reset Your Sales Focus to Gain the Biggest Returns

Long time guest blogger Karin Surber brought her expertise back to the Partner Blog this week as well. In her ongoing series on success in sales organizations, she took a look at how to re-energize your sales team and keep them on top of the latest trends.

She also included some videos that are definitely worth a quick look as they show how that approach translates into closed deals. Read More »

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Key Components of the Cisco Collaboration Core Infrastructure

So, you’ve decided to introduce a collaboration solution to your organization. You’ve thought about the benefits you want it deliver: flexibility, expandability, and interoperability. And you want the user experience to be easy enough for everyone to use — not just the engineers or executives.

Great. You are on the right path. But what next? Now it’s time to become familiar with the components that make it all work.

Cisco has created a collaboration core infrastructure that provides the intelligence behind the experience. It powers the industry’s leading collaboration portfolio, which includes flexible cloud services and endpoints to fit any need or budget.

The Cisco Collaboration core infrastructure has four key components:

  • Call control and session management
  • Conferencing
  • Collaboration gateways
  • Unified management

Read More »

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#DigitalTransformation Fueling the Need for Workforce Transformation

Digital disruption is transforming virtually every role in every industry. Every day I see how the proliferation of online, mobile, and social interactions has created the need for completely new marketing strategies—and completely new skillsets for marketing professionals. We can see this same disruption across industries, as the Internet of Everything (IoE) creates fundamental transformation through the networked connection of people, process, data, and things.

For example, we recently published a new report that shows a global oil and gas (O&G) industry awash with disruption, and primed for digital transformation. Low oil prices have upended the sector, spurring an urgent rethinking of strategy by oil and gas executives—and accelerating the adoption of IoE.

This disruption is one of many factors impacting the oil and gas workforce today—from field workers all the way to the executive suite. Not only will new skills be required in an industry transformed by IoE, but new digital processes will also be needed to transfer knowledge, collaborate to solve problems in real time, and capture insights from a torrent of digital data.

To become agile enough to compete in the IoE Era, the oil and gas workforce must possess a mix of technical skills, industry knowledge, and business acumen. With talent shortages due to massive numbers of professionals retiring over the next few years—and a lack of necessary digital skills among those who remain— O&G firms need to make bold moves to transform their workforce strategy.

  1. Extend the reach of existing expertise –Video-based collaboration can help bridge the expected talent gap by making the most of professional expertise that is spread too thin, as well as providing ongoing training throughout the organization. Video and web collaboration can effectively bring remote experts to any location, without the need for travel. For example, Saipem, an Italian oilfield services company, has employed high-definition video conferencing to cut travel costs, boost productivity, and provide subject-matter expertise throughout the company and with partners.

Real-time collaboration tools are increasingly important for far-flung oil and gas organizations.

Read More »

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Making Teamwork Simpler

I thought I’d spend a few moments to share a little about what we’re working on in the Cloud Collaboration Technology Group at Cisco. Simplifying collaboration has been top of mind. But it’s been evident that we needed to think about it differently this time.

There is a new type of worker that has emerged that requires collaboration at any place and at any time. They stay constantly in touch with their colleagues and rapidly create and share new ideas, concepts and documents. They fuel shorter project cycles and juggle more projects at one time.  They are not bound by hierarchies that say who they can and should work with: they simply find the right people the need to work with to get their jobs done, and get to it.  They are agile, work in small teams and they are moving fast.  Does this sound familiar to you?

So when we think about what’s next, we believe there is a tremendous opportunity to create a new class of collaboration tool that is specifically targeted to these types of workers, and here’s what we think is needed: Read More »

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