collaboration

February 21, 2017

RETAIL & HOSPITALITY

The Worst Problem in the Retail Industry? Turnover.

3 min read

Retail has one of the highest turnover rates in any industry. The Hay Group reports a median turnover rate of 67 percent for part-time retail employees.[1] I doubt any of us would be too challenged to list the problems driving this high turnover: Retail jobs are considered boring and repetitive, with little training and low […]

February 15, 2017

COLLABORATION

Using Cisco Spark Teams to Manage My Team

4 min read

For the past few months, I’ve been using Cisco Spark to manage the projects that my team is undertaking. As CTO in the Cisco Collaboration Technology Group, you can imagine we have some big projects to track. This has worked really, really well. It provides me a single place I can go to see all of my team’s initiatives in a single list. In the past, that list would be in a spreadsheet or a slide on my desktop, and I’d have to hunt for it. Now, with Cisco Spark it’s easy to find.

February 14, 2017

PARTNER

UC Reseller Seeks Stable, Responsible Partner for Long Term Relationship

3 min read

It’s Valentine’s Day, are you looking for a new technology partner? What’s it like to be a communication or collaboration-focused reseller in today’s technology market? With the industry evolving at such a rapid pace – in terms of both technology and shifting revenue streams – the vendor landscape is changing dramatically. Resellers have an important […]

February 14, 2017

PERSPECTIVES

#CiscoChampion Radio, S4|Ep. 1: Cisco Spark Board

1 min read

#CiscoChampion Radio is a podcast series by Cisco Champions as technologists. Today we’re discussing Cisco Spark Board. Get the Podcast Listen to this episode Download this episode (right-click on the episode’s download button) View this episode in iTunes Cisco Guest Tom Richards, Cisco Spark Product Management Cisco Champion Hosts Justin Cohen(@cantechit), Solution Architect Paul Giblin (@dreamlessod), Senior Cisco Solutions […]

February 13, 2017

RETAIL & HOSPITALITY

How to Better Manage Store Staff with Real-Time Analytics

2 min read

A few weeks ago at NRF 2017, we spoke with a number of retailers looking to improve the customer experience in their stores. Challenged by today’s online competitors, brick-and-mortar retailers are doing their best to reimagine their stores with new services and technology. However, we also found that many of the same retailers were overlooking […]

February 13, 2017

EDUCATION

Digital Collaboration Technology Helps School Realise $1.8M AUD in Benefits

1 min read

$1.8M AUD in savings is a lofty claim, but that’s exactly what the team at Open Access College (OAC) in South Australia achieved by focusing on creating a digital collaboration learning experience enabled by Cisco technology. OAC delivers educational services in remote South Australia where students cannot attend traditional schooling. In the past, classes were […]

February 11, 2017

COLLABORATION

Trusted Options for Avaya Customers

6 min read

Avaya’s recent announcements have put a lot of people into the decision process. Making a major business technology purchase isn’t something you can take lightly. To figure out who you trust with your unified communications and customer care, asking a lot of questions will get you the answers you need.

February 6, 2017

COLLABORATION

Attention Leaders: Today’s Teams Need New Tools

2 min read

Cisco designed Cisco Spark to address the things that get in the way. It’s designed to make these issues disappear. That’s a good thing. It means teams can focus on what they’re doing, not the tools they’re using to do it. Integrate Cisco Spark with your existing tools and the way people actually work. Use bots to help automate your work. Help bring teams together. It’s not about telling employees to adapt a whole new paradigm. It’s about giving them tools to simplify the way they interact and move work forward.

January 30, 2017

COLLABORATION

Igniting Cisco Spark Board Across the Board with Cisco Services

2 min read

Quick and effective deployment at scale. Robust end-user adoption. Getting these two things right is key and can dramatically reduce the time it takes you to realize the full value from your Cisco Spark Board investment.