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Fostering Collaboration through Light-Handed Community Governance

The gathering points for any enterprise social platform are the spaces or communities. These are the containers that are created for users to find and share the information they care about and collaborate with people who have like roles, interests, etc. Ever since we launched a social platform a few years ago, now known as IWE (Integrated Workforce Experience) powered by Cisco Quad, a hurdle for IT has been wide user adoption. Our challenge hasn’t been due to a lack of stakeholder demand for new communities but the speed at which IT can provision communities to keep up with the insatiable demand.

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Can Cisco positively impact the Health of our population and Healthcare Ecosystem?

The PPACA known as Healthcare Reform Act in the United States is driving major change in our industry around accountability for the quality outcome of our care.  It is making providers accountable for the care that is delivered with measures that will be reported by patients.  As I monitor these major changes, it makes me wonder how we can really implement the critically needed change.  I wonder, why is the US dead last compared to 6 other leading free world nations” in healthcare quality measures and we spend almost double per capita for healthcare than other countries according to the Commonwealth Fund (June, 2010). Many believe the concepts that have been embraced by the CMS (Centers for Medicare and Medicaid Services) under the direction of Dr. Don Berwick, (appointed on July 7, 2010 by President Barack Obama to serve as the Administrator of the CMS) can drive change.  As CMS is the largest healthcare payer in the US, (over half), they can lead a major change of this nature and have adopted the “Triple-Aim” model of evidenced based care and wellness.  The aspiration goals, or the Triple Aim, is a phrase coined by Dr. Berwick and it is all about focusing on how to drive improvement so that our populations are healthier, our patients receive better care and instead of working within a volume based business model, move to one of quality and value that rewards prevention, wellness and a positive patient experience.

    Making the Triple Aim Possible


How can Cisco influence and enable this within our Healthcare Ecosystem?

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Cities, Counties, Costs, and Clouds

Last week I had a great converstation over lunch with Dr. Norm Jacknis, Cisco IBSG.   We discussed how cities and counties are leveraging technologies to address issues in local communities despite tight budgets.    It was great to catchup in person, but I wanted to continue our conversation so Norm invited me to join him at the National Association of Counties (NACo) conference in Portland, Oregon.   

Thanks to the cloud, I was able to attend the NACo 2011 Technology Summit  remotely via WebEx

The theme for the event was County Survival Strategies in Tough Economic Times and showcased counties that have leveraged technologies to reduce county operations costs and enhance service delivery. 

See below for highlights 

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Telepresence a remedy for dissatisfaction with higher ed programs?

So, we’ve talked here about how telepresence can help humanize education, but I’m more and more interested in how telepresence can personalize the learning process.

According to the “Young Adults’ Perspectives on American Education 2011” study conducted by Viacom and The Associated Press, one in four young adults thinks the education system does not understand their values and goals. As a result of this disconnection to their formal education, more 18-24 year olds choose alternative approaches to higher learning, the study found. Students design self-directed curricula, incorporate internships, and teach themselves the knowledge and skills they need for their chosen paths. Read More »

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Cisco Live 2011 Industrial Intelligence Day Customer feedback – “A Great Success”

Cisco Live’s first ever “Industrial Intelligence Day” focusing on manufacturing and industrial customer needs was judged a great success according to the feedback  given at the sessions in Las Vegas this week. In an action packed day attendees heard about trends in network convergence between business IT and Industrial plant networks, and how standard Ethernet IP protocols were becoming prevalent in industrial and control networks.

As Master of Ceremonies, I had the pleasure of introducing Alan Cohen, Vice President, Global Public Sector & Industry Solutions. Alan kicked off the day talking about the care-abouts of executives in Manufacturers and how Cisco is addressing them. He used real-life customer examples such as Coca-Cola, General Motors, GE, Continental Tire and Anglo Platinum. Alan expressed how Cisco was helping these customers address the challenges of  Growth, Market Transitions, Innovation, Risk and Goverance.  This set up a good interactive environment for Bryce Barnes and John Parello to introduce Energy and Sustainability for the manufacturing sector. Bryce pointed out that 35% of all energy usage in the world is consumed by manufacturing industry and we added that that figure goes over 50% if you include the transportation and distribution of those manufactured goods and materials.

After watching John Chamber’s Insightful Keynote, delegates returned to hear Paul Didier and Chris Haley (both Cisco) and Gregory Wilcox (Rockwell Automation) talk about the status and trends for wired LANs including resilience and security with a fascinating presentation on Motion from Gregory. That was followed by wireless strategies from David Wolf and Scott Friberg from Cisco talking about wireless innovations and real-world testing where wireless is now deemed appropriate for time critical applications. Then delegates went to the main tent for a thought-provoking session. Read More »

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